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    Recommended Reviews - Mail Boxes Etc

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    Photo of Neal W.
    8
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    16 years ago

    Helpful 1
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    Photo of Mark W.
    1
    170
    221

    16 years ago

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    9 years ago

    Super helpful and friendly in getting a quick print job done from the other side of the world! Really glad I found them.

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    MAIL BOXES - Digital printer_Edinburgh

    MAIL BOXES

    (4 reviews)

    Old Town, Newington

    Outstanding service! Alex and MBE on South Bridge, set up a transfer from an auction house in…read moreEdinburgh to the U.S. for us. Shipped it exactly when scheduled, packed it beautifully, and it arrived on time and in perfect condition, for a very fair price. Along the way, the staff communication was great and always helpful. We were delighted!

    Everything started when my father wanted specific bread machine from an online UK supplier that…read moreonly delivers to the UK. We ordered the bread machine and I was in charge of sending it. I stepped in Mail Boxes ETC with my bread machine, I asked the price of packing and sending it and I was happy with the first and only option I was aware of. I asked when the box will reach the destination, the person said Monday/Tuesday. It all sounded suitable, so I fulfilled the form with all the details and paid with credit card for packing and sending it (packing= 10£ sending = 40£) very satisfied in term of pricing. Later on during the week (Wednesday), an email was sent to me with the detail of the shipment and the address was incorrect (the wrong house number) and the email was meant to be sent to the receiver.I contacted Mail Boxes ETC by phone, they checked my address and they assured me that the box will arrive home. Apparently the mistake was only in the email sent content. I also informed him that I was told it will reach the destination by Monday or Tuesday, the person replied it was an approximation and no promises were given. After my experience with Mail Boxes ETC considering the price I would say this company is a good alternative. In term of customer service they were friendly, warm and quite casual yet I would rate it average mainly because they expected me to know about the verity of services Mail Boxes ETC offer and decide on my own. If you are lazy ( like me) and know nothing nor bothered to know much :D with a desperate desire of having your parcel packed and sent while paying a bit more for extra peace of mind in this case, maybe Mail Boxes ETC is not the best option. Try to avoid going to Mail Boxes ETC and expect them to give you a complete tour guide about the different options they offer. Taking the time to find out more details about the different services and condition Mail Boxes ETC offer and decide for yourself can bring better results.

    City Couriers

    City Couriers

    (3 reviews)

    Marchmont

    I can thoroughly recommend City Couriers. They were friendly, courteous and efficient. As well as…read moreall that, their price was a fraction of a quote from another courier for the same pickup/delivery. Less than two hours from my initial phone call to them, my package was delivered to its destination.

    I forever have boxes of loot whooshing in and out of the house and due to my lack of vehicle, when…read morethose boxes are particularly heavy or cumbersome, I can either choose to taxi to the location myself OR save the hour and hire a courier. To be honest, up until recently I went with the first option as couriers were just too much for the budget to handle on a regular basis. So City Couriers was a welcome surprise. This place charges 1/2 the price of any other local courier. Before finding them, ONE cross town trip would cost me £20 - £25, whereas TWO deliveries through City Couriers, going to New Town and Leith from Stockbridge came to £20 in total. I also appreciate the fact that they offer exclusive hire hours for a reasonable rate (bike starts at £12/hr; van is £20/hr) - I've done a few remote events and hand delivered 40+ packages in a taxi, so this is a godsend. The cons? I booked the service at 10am and asked for a pick up no later than 4pm. They made it in time but it was down to the wire and when I phoned to confirm that they were indeed on their way, was told that one of the boxes might have to be delivered first thing in the morning. There's also no way to track this without calling them directly. As the deliveries were slightly time sensitive, it's a fact that I would have like to known earlier and one I've made note of for the future. Next time, I'll request an earlier pick up and hope that solves the problem... because yes, there will indeed be a next time - delays aside, this was a welcome find.

    Mail Boxes Etc - couriers - Updated July 2026

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