I can thoroughly recommend City Couriers. They were friendly, courteous and efficient. As well as…read moreall that, their price was a fraction of a quote from another courier for the same pickup/delivery. Less than two hours from my initial phone call to them, my package was delivered to its destination.

I forever have boxes of loot whooshing in and out of the house and due to my lack of vehicle, when…read morethose boxes are particularly heavy or cumbersome, I can either choose to taxi to the location myself OR save the hour and hire a courier. To be honest, up until recently I went with the first option as couriers were just too much for the budget to handle on a regular basis. So City Couriers was a welcome surprise. This place charges 1/2 the price of any other local courier. Before finding them, ONE cross town trip would cost me £20 - £25, whereas TWO deliveries through City Couriers, going to New Town and Leith from Stockbridge came to £20 in total. I also appreciate the fact that they offer exclusive hire hours for a reasonable rate (bike starts at £12/hr; van is £20/hr) - I've done a few remote events and hand delivered 40+ packages in a taxi, so this is a godsend. The cons? I booked the service at 10am and asked for a pick up no later than 4pm. They made it in time but it was down to the wire and when I phoned to confirm that they were indeed on their way, was told that one of the boxes might have to be delivered first thing in the morning. There's also no way to track this without calling them directly. As the deliveries were slightly time sensitive, it's a fact that I would have like to known earlier and one I've made note of for the future. Next time, I'll request an earlier pick up and hope that solves the problem... because yes, there will indeed be a next time - delays aside, this was a welcome find.

My local Delivery hub for Royal Mail. The staff is friendly and helpful. You might sometimes have…read moreto wait to be served as it is only one or two people giving the parcels away, but still it is going very fast. You can always call them to rearrange redelivery, which is very useful and you will have no problems with that.

Outstanding service! Alex and MBE on South Bridge, set up a transfer from an auction house in…read moreEdinburgh to the U.S. for us. Shipped it exactly when scheduled, packed it beautifully, and it arrived on time and in perfect condition, for a very fair price. Along the way, the staff communication was great and always helpful. We were delighted!

Everything started when my father wanted specific bread machine from an online UK supplier that…read moreonly delivers to the UK. We ordered the bread machine and I was in charge of sending it. I stepped in Mail Boxes ETC with my bread machine, I asked the price of packing and sending it and I was happy with the first and only option I was aware of. I asked when the box will reach the destination, the person said Monday/Tuesday. It all sounded suitable, so I fulfilled the form with all the details and paid with credit card for packing and sending it (packing= 10£ sending = 40£) very satisfied in term of pricing. Later on during the week (Wednesday), an email was sent to me with the detail of the shipment and the address was incorrect (the wrong house number) and the email was meant to be sent to the receiver.I contacted Mail Boxes ETC by phone, they checked my address and they assured me that the box will arrive home. Apparently the mistake was only in the email sent content. I also informed him that I was told it will reach the destination by Monday or Tuesday, the person replied it was an approximation and no promises were given. After my experience with Mail Boxes ETC considering the price I would say this company is a good alternative. In term of customer service they were friendly, warm and quite casual yet I would rate it average mainly because they expected me to know about the verity of services Mail Boxes ETC offer and decide on my own. If you are lazy ( like me) and know nothing nor bothered to know much :D with a desperate desire of having your parcel packed and sent while paying a bit more for extra peace of mind in this case, maybe Mail Boxes ETC is not the best option. Try to avoid going to Mail Boxes ETC and expect them to give you a complete tour guide about the different options they offer. Taking the time to find out more details about the different services and condition Mail Boxes ETC offer and decide for yourself can bring better results.

I have the displeasure of coming across Ally when I needed a team to lift my American style…read morefridge-freezer up three flies of stairs. After talking with Ally and agreeing a quote for a job, explaining dimensions, kg, width of our doors, that I need to have it rearranged to be delivered, that it comes delivered by AO, that when I will arrange it I will get a text in the morning of the delivery with a 4hrs time slot and then I will let him know when will the fridge be in. After confirming he is up for the job I have arranged next day delivery. I informed him and repeated that I will not know the time slot until the morning and then I will let him know. He replied: 'Ok I have lots of other jobs too So you know to tell them to leave it outside until we arrive I am going to juggle jobs around just for you But we are expert and can keep everyone happy'. Quite happy by that point, I can obviously understand they have other jobs so I can have the fridge waiting on the ground floor until they have a gap to come and lift it up the stair. The next day in the morning I had AO calling and confirming that the fridge will be delivered between 4pm and 7pm, so I rushed to inform Ally so he knows when to come around and knows what time it will be in etc. Suddenly, I get phone from him and he start to talk to me that it will cost him money, that he told me that whats the delivery drivers are like. (I specified clearly that I will get 4hrs window) He continued that he need to pay wages, that its after 5:30 pm so he has man who are paid 10 12 per/h and that it may cost more. I responded that he gave me a quote (he never mentioned that the cost may change depending on the time of the day) and that's not right to suddenly tell me it will depend how much it will cost. He started getting very rude and abrasive, while I talked he even said 'let me finish' in very rude tone of voice. I pointed this is not very professional as a business owner to act like that and he got to the stage of shouting, rising his voice to me etc. Long story short I ended the call politely and absolutely upset and shocked with the way I was talk to started looking for someone else. Found another contractor in 2hrs, after confirming the job etc I was writing txt to let Ally know. He called me before I send it to him (from different number so clearly thinking I may not pick up) I said I don't need his service anymore, he was trying to be falsely polite saying that he's happy for me. When I also said 'I don't appreciate the way you spoke to me today and find it very unprofessional' he again started shouting, I disconnected immediately, with me and my fiance hearing him shouting 'I don't care what you think!' We couldn't believe how someone can think they can run business like that, shocking. Advice: Get someone else! There is plenty of professional people out there who will stick to their word and a plus they will not abuse you! Save yourself some stress and time. To top that, straight after I have posted this review on his fb page he called me on my mobile! - blocked

Did an outside work hours removal for me at no extra cost, and actually reduced the quoted price on…read morethe day from £65 to £40 as the job was quicker than expected. Van fitted out with padding, straps etc. so it was good to move larger unstable items like bikes. Good service, and took my job at short notice