I learned about Mail Shark on PMQ Think Tank, which is a online forum for pizzeria owners. Everyone there had nothing but nice things to say about them, so I thought I'd give them a try. I just bought a small struggling pizza place and was looking to turn it around. Hiring Mail Shark turned out to be a great business decision. About 8 months in we have nearly tripled our sales. The previous owner made amazing pizza, but never invested into marketing, so very few people in the neighborhood knew about us outside a small cohort of loyal customers. Now, we are well known. I attribute it to the fact that we've implemented Mail Shark's 52 weeks program, which is very well thought out and flawlessly executed. We're in LA, a very competitive market, so having robust promotional campaign in place is a MUST. Now, if you are considering running a direct mailing campaign, you should know that it's a very complicated business and not every campaign is going to succeed. There are a lot of moving parts - you have to have the right images, copy, offers, marketing message, look and feel. In my other businesses I've done quite a few of them and what I've seen time and again is that one small detail can make a tremendous difference. Example: we've once A/B tested two mailing pieces that were virtually identical with the exception of an image in the front - one had two ladies hugging, the other four women sitting at the table. The difference in performance was 35%!!! Also, keep in mind that not every type of mailing will be right for your business. But what's important is that you have a professional and trustworthy partner who will provide great customer service and will supply experience and historical data from other campaigns. That's what Mail Shark does. Nothing more, nothing less. They can't create a marketing message or offers for you (although they do provide excellent feedback), nor can they make your product. I mean they can and will if you ask them to, but you supposed to know your product better than anyone else, so it's YOUR job as a business owner. If one campaign doesn't succeed, re-evaluate your approach and try something else - make adjustments to your offers, change design, etc. One thing you shouldn't do, is go on social media and blame your own failures on a good, honest company, which Mail Shark undoubtedly is. On this note, I'm wrapping up. Good luck! read more

I have had great experiences with Mail Shark throughout the past year I have worked with them. I use their annual group program for 10 of our restaurants and would highly recommend them. Very timely with changes and everyone I have spoken with in their company is well-educated and professional. The quality of their print jobs has been great and I find their pricing quite competitive. I researched a lot before deciding on a new direct mail company and have been happy with my decision. read more

We have been advertising with MAIL SHARK since last year, they have been very helpful and respond to my emails very quickly, it has been a pleasure to work with the staff at Mail Shark especially Allie & Tarryn (thank you ladies!) I would recommend them to anyone with a small business like ours. Plus their art work on the menus is beautiful! The menus they designed for us include coupons which our customers love to use. Thank you MailShark. read more

I own a food delivery business that caters to college students. I am very pleased with the menu that Mail Shark created. The menu can be used for in-store customers or I can send this same piece as a mass mailer to potential customers. Both the sales and creative art department were professional and completed the job in a timely fashion. Highly recommend MAIL SHARK!!!! read more

Great company and great service provided by a detail-oriented professional staff. Allie and Janelle are pleasure to work with. The MS design team produces nice work that requires little if any revisions. Overall, great experience on this tightly run ship! read more

Our relationship with MailShark has been terrific. They make the process really easy and are very patient (as we made several changes throughout the process). The deliver a quality product and we are seeing great results from their mailings! read more

Please when you do business with mail shark. Be careful.i lost 6000 dollars.because unprofessional people .they don't even know how to make menu.when they talk very nice but jop finish not same. read more

We've used Mailshark several times over the years. Their staff is professional, knowledgeable and flexible. Highly recommend.

They have been very helpful in helping us build our business. always great to work with.