We greatly enjoyed staying at this hotel. The staff was friendly and helpful. The restaurant next…read moredoor was amazing.

Stayed 01/05/26 and 01/08/26. Room was clean and comfortable. The breakfast selection had a great…read morevariety, from biscuits and gravy, eggs, and continental items. The staff was outstanding! Very friendly. I also used the airport shuttle. I highly recommend!

Stop over for trip back to Regina, Canada. For the area it seems a little pricey but considering…read moreits new and the amenities it has, probably a fair price of $95. Seems to cater to oil riggers (guess that's what they are called) since there is a need for lodging for the new clientele with the "boom" of oil drilling. Arrived around 10PM on a Saturday night. About 4 cars in the parking lot. Not sure why I was assigned a room next to another occupant - I only know the room is occupied because I can hear their tv. The rooms are very nice, and out done by the very comfortable bed and nice linen. If I had a negative, it would be: since this is a new hotel, why not have USB ports in the desk lamp by the bed instead of just an outlet. Most of the hotels I stay at now, that are older, have these. Not a huge draw back, but heck, why not purchase those instead of the 1990 lamp :) If I were to ever be back in this area for an overnight stay, I would certainly book here again.

Great place to stay when working in this area! First hotel I've stayed in that has separate washer…read moreand dryer for oily and dirty clothes. Large parking area! Nearby restaurants and other stores for shopping.

This hotel met our basic needs. It had a basic but sufficient breakfast and was clean enough. The…read moreroom had shampoo, conditioner, and body wash. Almost all of the staff was super friendly. The pool was closed for renovations though my family has also stayed here and said it was closed when they came too (thankfully not a big deal for us). There are no drinking fountains per one of the workers, so something to be aware of. Overall, this served as a nice place for us to just come back and sleep.

We booked a room for 4 adults, we needed 3 beds. When we got there they didn't seem to realize that…read morewe had booked for 3 beds. The hide-a-bed mattress had huge stains all over it, it was worn out and sagging, you could feel every spring and wire through it. When I went down to the desk to ask about bedding for the hide-a-bed, and told the lady there were stains, she acted shocked, but did nothing else but hand me a bag of bedding for the the hid-a-bed. My daughter ended up sleeping on an air mattress that we bought. The bed skirt on my bed had stains on it, there were cereal o's under the hide-a-bed. I have called Holiday Inn and been told they would call me back, 1 week later had to call them because they never called. Was told they were suppose to have called me back within 48 hours. Was then told the manager of the Hotel was suppose to call me, still waiting for that phone call 24 hours and counting.

A great place to stay, very nice…read more With limited lodging options in northeastern Montana, I was very pleased to find this Microtel. The lady at the front desk was exceedingly helpful and pleasant, giving me all the info I could need about the hotel and the area. After checking in, I started a load of laundry and took a dip in the hot tub, which was open until 11 p.m. The jets were powerful, giving a very relaxing experience. The pool had plenty of toys too, for kids and adults alike. The room looked like it was brand new. Spotless, bright and very comfortable. Considering the price was low compared to the other options in the area, I was very satisfied with my stay here. Highly recommended!

First let me say Microtel Sidney, was one of the best experiences I have had. My booking was a…read moreheadache because hotels.com tried to screw me, but Microtel, provided excellent customer service even though the issue had nothing to do with them. Top Notch. As I walked in, I was rather impressed at the niceness of the place. It isn't a very old building, but even so it was VERY clean and aesthetically pleasing. Check in was very simple and easy (even with some computer problems). The attendant was very pleasant and apologetic for the delay. But hey, she can't control when the computers decide to take a nap. We got checked in and headed up to our room. It was smaller than I was expecting, but very nice nonetheless. The only knock I would have is that the shower head could use some CLR, but that's just par for the course with the water in this area. They night attendant was very helpful in helping us choose a place to eat, and steering us away from certain places. Honesty is very important to me, so her being blunt instead of giving false niceties was greatly appreciated. We will definitely be staying again next time we need to go to Williston for a Walmart run. *After Stay Note* They asked me to check to make sure the computer issues didn't charge me more than it should. (Again, this all started with hotels.com NOT Microtel. I should have listened to the Hotels Impossible guy on buying rooms from the hotel's site directly, and will from now on) It charged me three extra times, which Microtel caught two of and applied it back to my card before I even realized it was charged. I called about the third charge they didn't catch, and they apologized and correct the overcharge promptly. I was very impressed by the customer service, and overall stay at this establishment.

Was a disaster from check in to check out. Never was there a person at the front desk, had to call…read moreand wait. Paid for a suite and got a regular room. Requested adjoining rooms upon booking and when we arrived they didn't have king suites Or adjoining rooms. Room key didn't work so had to call number and wait. The hotel moved us( 2 parties/2 rooms.3 times in 2 days. Came back to room that evening and my room AC didn't work so they moved us again!!!! I was suppose to stay for 7 nights but checked out after 2 nights and went to a different hotel. Customer service was absolutely horrible!!!!! Never ever will I stay at this hotel!!!

The front desk agent Chrissy made my trip unbearable. I felt like I was being harrassed. I couldn't…read morehang out in the lobby to do a little work without her bothering me. Trying to flirt. I am a married man. And I made that known. She did not care. I had to hide out in my room the remainder of my trip. Will not return. - Mark.

I would leave this hotel no stars if I could. I am an oilfield worker, traveled from Oklahoma to…read moreMontana. Before arriving I called them three times to confirm that *pet friendly* covered my cat, and they were nit just dog friendly. I WAS TOLD Pet friendly, and was told nothing else, we were there a week, and we get a phone call asking if we have a pet, um yes we do as I told you when we got here. Oh well you need to leave or pay an additional 50 dollars a day pet fee, onto of the 70 a week I was already paying. I told them I would pay the remaining 200 bucks for an extortion pet fee, when my pay check cleared the bank tonight. They said ok. Yet, have consistently tried to use my card 7 times today, even though he agreed to wait until I called him. I mean if you want 5hem to steal from you, and Rob you blind by all means stay there. The front desk people and the owner are the Rudest Montana people I have ever c4ossed paths with, the staff are idiots. And, clearly the people booking rooms doesn't know there are other animals besides dogs, even when you tell them you HAVE A CAT. I will never stay at another richland inn & suites, even if my life depended on it.

I stayed in the older part of the hotel. Went to take a shower and the water was freezing cold in…read moreboth the shower and sink. When I checked out, I mentioned it to front desk and was told I needed to let the water run for 15 minutes. The front desk lady was really rude and the manager next to her said nothing. Room was decent, ac was cool...treatment at the front desk and the ice cold shower/sink were awful....