Main Street Host has significantly boosted the businesses I've been consulting. I've referred three clients to them, and all have been very pleased with the quality and value of the services provided. Rankings have improved noticeably, and thanks to their AI expertise, these businesses now enjoy even greater online exposure. The team delivers strong value for the investment and is always responsive and helpful. read more

This company promises the world and delivers nothing. Last year we didn't want to renew due to tons of issues with no communication. Cheryl assured us she was the best and would make sure this year was different. After we renewed I never heard a word from her and Jim, our account manager, was of 0 assistance the one time I called him in June. Tried to contact Cheryl June 2025 too with no response. March 2026 they finally sent me one report. We were supposed to have calls quarterly. Of course that never happened. Suddenly when you're up for renewal though, the sales team will harass you. Cheryl was creating fake phone numbers and blocking her number to call me. What in the world? I almost reporter her to the police because as soon as I'd block her number she would call from another. Finding area codes that matched mine to try to trick me. I told them multiple times I would reach out when ready to renew and she continued to harass me. Even when I told her we were not interested, she STILL continued emailing. The SEO work may be decent, I don't even know because i never got reports and with all the uncalled for stuff they do to try to sell you stuff, I don't even know that I trust their reports. read more

When we decided to cancel membership, they used scare tactics and fake facts to scare us into staying. Cheryl was very rude and honestly didn't know what she was talking about. She said a lot of things that just weren't true to scare us into staying. She also said we ranked #1 in a lot of keywords but didn't rank #1 on anything... They didn't use relevant keywords to help our business. A lot of the changes they wanted to make were full of incorrect information. We also asked them to focus on getting more traffic to one product category for us, and the webpage was never even made... just stayed in construction. If you can take a day or two to learn SEO for yourself, do it. Or hire an in house SEO person. It will be more beneficial for your company. These agencies can't put the time and effort in your website to learn the correct information or make the changes that need to be done. And usually focus too much on local SEO. read more

This review is solely customer service based: Got cold called at our small business, the lady, 'Jay', was extremely rude and passive aggressive. We have not used their services & will not be after that experience. read more

They cold called me. I took the call and listened and became interested because I've been considering hiring an SEO company. Got passed to the salesman. He started out at $3300, before you know it he was down to $1800. I told him I needed to do some research on his company and also think about it. I was also candid that I was uncomfortable how quickly the price changed and that it reflected a predatory sales structure or desperation at least from the point of view of me - a person who had only heard about them 10 minutes earlier. The next day salesman called back. When I expressed further skepticism he made me feel dumb for asking them exactly what they were going to do. After speaking to him for 5 minutes, he lowered the price to $838. I chuckled at the "38" part. I asked him to send the contract over for me to read, and that I would probably sign it. He questioned "probably" and wanted to talk about it more. I politely asked him to just email the contract and I would go over it as soon as possible. We hung up the phone. 5 minutes later I got an email from him saying that he "didn't want to go forward with me". At the end of the day, the sales tactics at least suggest that the business is not entirely aboveboard. I know the SEO biz is subjective and also hard to prove to people how you can help until you've helped. Everything about my interaction with the sales person, Stephen Schenevert, suggests that you should stay away from this company. My review is 100% accurate with no exaggeration and slant and only meant to help others. At the same time I hope it sends a message of my dissatisfaction with a company that cold called me in the first place. read more

Mainstreet Host redid the website I previously had through another company, and I'm thrilled with the result! It's beautifully reflective of my Wedding Officiant Service, and I'm receiving great compliments. There all kinds of updates, including for SEO. My experience with Mainstreet Host is that they take time with me, are very responsive, provide thorough explanations, and fill my requests in a timely manner. Love working with my: Account Coordinator, Yasmin Designer, Jamie Account Manager, Rileigh Thank you, Thank you! read more

Great Service...knowledgeable...efficient and effective. Great communication with teaching us ...in areas that we need help.

On October 24, 2023, I spoke to Aaron Krygier, whom I really enjoyed talking to. He raised an important issue of how a website looks on the desktop versus mobile, which I added to my wish list. He promised to submit a bid by Friday. Crickets. I would still be waiting if I had stopped with my search, but I found the perfect web designer, TC Creatives. read more

Mainstreet has delivered everything and more. Since taking over my website SEO needs, my traffic has increased, and my phone is ringing more. Yasmine and Lacey have been invaluable and have always kept me up to date and answered all my questions. I can't say enough good things about them. Thank you so much for your help and professionalism. read more

If you are looking for a company that will treat you like the important business that you are, small or large, then look NO further, I hired this business over 4 years ago, and they just Never disappoint!!! James P. in particular has been an amazing ally!!! They don't just treat you like a number they really care about their clientele. I have been continually impressed with them and will be a client of there's as long as I have my business! With Great Appreciation J Mozeley read more

So far I'm 3/4 of the way through a year and the only time I hear from them is to run the CC... and that's only because I change it to get them to call me otherwise I don't hear from them at all. I've requested multiple times that I'd like to go over my acct with someone and they say they'll be in touch to set that up, bill the CC, and then 'poof' - ghosted... That's ok, you'll call to make this happen before you get your next payment... read more

I write this review to thank Yasmin and Lacey and all those that got involved in helping me last night. I realized I had a crisis with my website after business hours. They reached back out to me and helped me fix the problem on there own personal family time. I have been with them for almost 10 years they helped my website come to life and gain great ranking status. I trust them and I truly felt as if I was part of there Mainstreet host family as they group called me and helped me fix my problem. I never feel like I am number I truly feel they care I really love and appreciate them I believe they continually work at keeping my website relevant Thanks again read more

Absolutely the worst service I've experienced all around - content writing, web design, SEO, etc. We paid $8700 for all of these services, seven months later we got what I and anyone in my industry would call "a joke." For that amount of money, you would probably expect the content writer to research the topics, have a general understanding of the services, and do their homework. In our case we got a homepage that had historical and scientific errors made that you would expect of a 3rd grader. in fact, our entire website was full of writing errors and errors of fact. The website design, BAD... I had to personally take the site and redo the design. I'll leave it at that. Last... The manager for all of this was very defensive and rude at the end of the project. Very unprofessional and not a good experience. Run read more

I'm a photographer who was invisible in Google searches until I enlisted the help of Main Street Hosts. Within one year my visibility has gone from a dead stop to being listed on not only the first page but very high on the rankings.. first in some cases. Their follow up and communication is outstanding (in contrast to the firm I had previously who did nothing for three times the cost). I will continue to use their services as with their assistance my billings doubled from last year. read more

Signed up in early December last year, gave them all the access, and got a few pages of content and 20 product descriptions. That's it! For around $3000, they did not even bother to give me a report in more than 4 months. After I complained, they sent me an analytics report + a ranking change sheet. Real organic traffic from their keywords is virtually non-existent. When I called to cancel, I was told that they would just stop doing "SEO" and no refunds. NOTHING! The package was a 12-month package, and I canceled in the 5th month. Do yourself and your business a favor and stay away from these people. UPDATE: They reached out and offered a partial refund. I also had forgot to mention that they did on-page SEO for 10 pages. Emily reached out to me and she was nice and professional and if I ever decide to work with them again, they owe it to her. read more

one star: I gave this firm a lot of money to do seo and website content. Signed a one year contract December 2019. They put some effort in the first month but after that, it was one quick phone call each month by the account coordinator followed by an email with a ranking and traffic report, The account manager who sold me the 12 month plan spoke to me twice. In December 2020 and December 2021. Set up my google ad spending, but did not even monitor it for me. They will blame covid for the poor performance of my web site endeavor, but that was not the case. The company did not put in the effort or the time on my site. read more

A huge scam! They overpromise and deliver absolutely nothing. They overcharged you huge bucks and threaten you when you try to cancel. Do not trust this company with your money or your web traffic!!! Any real company worth doing business with wouldn't have a one star yelp review. read more

To the Mainstreethost team: I just wanted to let you know how happy I am with my exposure on the internet. It's been a long time since my phone has rang this much with real customers (and not just spam calls -- LOL!). . . and all while we're in the middle of a pandemic! I am just thrilled and owe it to MainStreetHost that people are finally able to find me. The initial investment was hard to do, not knowing if I would see a return on my investment or how long that would take. Now, I'm seeing it's the best investment I could have made. And, I'm much appreciative that the company worked with me on delayed payments while I was shut down during the pandemic. Not only do you guys do great work, but you care about your clients as well. Thanks to you and the team! read more

I would l have left no stars if I could... They talk BIG talk and promise many things, and absolutely 100% do NOT deliver. Please, please, please explore all of your other options before you give this company the ridiculous amounts of money they ask for. You will definitely be left wanting. read more

If I could give negative stars I would. It's rare to find a company that is so unethical and greedy that they are willing to unabashedly take advantage of their client. I hired this company specifically to market on FB for me. After a month, they were not able to fix the very issue I hired them to in order to run FB manager for me. As a result I discontinued my contract. I also requested my $1,000 first pmt back. They refused and said that money was spent researching how to fix my FB manager problem. That was not what that pmt was for. It was to market my company not research that they couldn't help me. When I hired them, they said they could help, and never said there was a question as to whether or not they could. In the end, they would not return my first pmt and itemized false services, none of which were actually marketing, but all research , in order to keep my first $1,000 payment. Do not work with unethical people like this. It's shameful and the reason people are afraid of dealing with marketing companies. It's hard not to loose faith in people after an interaction with such ruthless and unethical people such as these. Stay clear. They showed their true colors and no client can feel safe. read more

This is a scam. I am a photographer. I paid Mainstreethost $2000 September 2019. The call to discuss my website due on 9 December never came even after I sent Mainstreethost a reminder. I never received any help from them even after I complained. read more

We've used their' services for a long time... probably over 7 or 8 years... I trust them, feel like I know them well... when we moved to a new location, (an hour away) people were still showing up at the old location and it was a mess, glad I had them to help me out!! Plus Darlene is a familiar friendly voice I look forward to speaking with... read more

What ever you do, do NOT waste your time or money with Mainstreethost. My sales person over-promised and under delivered. My account rep dropped the ball over and over. Even after I asked to be re-assigned, she contacted me... to renew my hosting contract, nonetheless! While the Wordpress site that I had them build for me was adequate, a site that I built myself with Wix got more traffic and inquiries in a FRACTION of the time. P.S., for all of this horrible customer service, I paid a nice premium price. Save your time. Save your money. Go elsewhere. read more

We have used Mainstreet Host for our website for many years, and have had very good results with the website they designed and maintain for us. In fact, our business has grown exponentially in the time we've been working with them. We feel their pricing is very reasonable, and we are pleased with the quality of our website. Upon renewal, I asked for a few changes to be made on the contact page of our site, and James made sure my request was handled immediately. Thank you James! read more

The perfect scammers.. Force me to do another yearly contract . Spend in this company around 20k for nothing , the only think they care is about the money read more

This is an AMAZING digital marketing agency with extremely talented individuals that have been an amazing partner to our brand & company. I cannot say enough great things about them and all of their amazing people. Mainstreet had approached us even being on the opposite side of the country - we have a great relationship and feel like each segment from developers to accounting to social media have cared about each segment of working with them has felt very personal and tailored to us. I never felt pressure or anything but 100% confident in any of the projects I have started with them. Aaron Krygier has been our account manager from the start - he has a VAST understanding of all of the products Mainstreet has to offer so he was confidently able to explain what I would expect before starting up any new projects. We started with just wanting a website but after working with Scott Molloy and how fascinatingly meticulous he was we were happy to expand into email, social media, and PPC Marketing. We have a weekly call and couldn't be happier with the service or people. Any snag we have ever encountered during our (2 year) time together has been handled fairly and we have overcome with ease. If you are looking for a partner for your brand I would highly recommend Mainstreet host. I love these guys and gals! read more

I switched over to Mainstreet host from Town Square because the told me about ALL the things town square wasn't doing, and how'd they'd make me a new site that would be way better than what I had before, unfortunately they fell way short. Not only did I not get monthly reports like I did with Town square, they took almost 9 months to build my site (which they had swore would be done in about 6 weeks. There are many other thing they promised and didn't deliver, but i dont know if there is enough space to write it all. At best they were mediocre, I gave them 2 stars (mainly because the cancelation was super easy. They didn't even try to ask what they were doing wrong. Not sure if that is a good thing or bad, but for me it was good.) Don't waste your money, unless you have money to burn. P.S. I am highly suspicious about these 5 star reviews, but maybe they got the 1 or 2 good people that may work for Mainstreet. My person Kelley Van Slander...Meh. read more

Just had a client fleeced out of 1200 for "SEO services" Thankfully he contacted us before it got too far. High pressure snake oil sales.... THIEVES, (they were fined over 40 grand for abuse of reviews) read more

I was having a lot of trouble with my other hosting site and not getting very good customer service. My rep has been very helpful in explaining and always notify me of changes that I may or may not need. No problems on my end!! read more

A few years ago I spent big bucks for Main Street Host to increase my SEO, aimed to help schools contact me for business. With their guidance, I created a "landing page" that was supposed to make it easier for my business to be found. On my home page there was a prominent heading: Learn More. That took visitors to the landing page, where, besides information, was a contact form to fill out. Some customers used that form to reach me. Then there was a long stretch with no tries from that contact form. So, over a span of a few days, I filled out the form and sent in contact information. Nothing. So I asked Main Street Host about that. Oops, they had deactivated that contact form, for no reason and without notifying me. So people tried to reach me, innocently expecting a quick response, but I never knew they had tried. Potential customers lost. Main Street Host has reactivated the contact form. No apologies. Avoid this outfit! read more