If zero stars was an option, that's exactly what they would get. we came here for a National Trap…read moreComp. and had 2 golf carts break down on us. The second one, was not safe to drive (front end loose, horrible suspension) and it kept flooding and shutting off (gas). I had to push the first cart back to my campsite (electric). I returned the second cart a day early and when I asked about getting money back, I was told "It's just in early and no, you get no money back That's our policy and "Thats on you". The lady running that place is extremely unprofessional, has a very unpleasant disposition, and will never receive another penney from me. The Smith Family (owners) might want to consider hiring someone better that can support their longevity of business, rather then tarnish their name.

From the owner: We specialize in sales, repairs and rentals of all golf cars across Southern Illinois. We sell…read moreboth new and used golf cars. We are able to work with our broad customer base to help them get the exact car they are looking for. Already have a golf car? Great! We can assist in finding parts and any upgrades and accessories for your car. Having a private event such a wedding or reunion or a larger event as a festival or tournament? We do all kinds of car rentals too!

We had the best experience. Our old cart wasn't working , I called , they quickly flat bedded it…read moreto the shop to see what was wrong . They told us our options , answered our many questions we decided on a new cart . We traded our old one , and drove off with our shinny new one . Give them a call . Best service . Answers phone or text in a timely manner .

Joe is fantastic. He has basic models of gas and electric carts. You tell him what you want on…read morethe back end and he gives you a price. A week or so later, your personally customized cart is ready for pick up or delivery! You want custom wheel, no prob. U want a stero system, no prob. You want a high lift kit, no prob, you want anything, no prob! WOW. He is the real deal. I'm writing this a year or so after we bought our cart, we had a mechanical issue. Joe showed up, towed it to his shop. Fixed it that day and returned it to us. can complain about that kind of service? If you want a fantastic gold cart, with exactly want you have dreamed about. Talk to Joe. ThanksJoe. We are so glad we met you. And bought a cart from you. Take care

I did a ton of research before visiting Jack'd Carts, and I'm so glad a friend recommended them…read more From the start, the experience was excellent. Andrew spent so much time with me and my daughter--he was patient, never rushed us, let us test drive, and gave his honest opinions to help us make the best decision. I really appreciated how genuine and knowledgeable he was. When our cart was delivered, George went above and beyond. He did a full walk-around, showed me how to use all the features, and even shared tips on taking care of the cart and driving it safely. He was so kind and thorough, which made the whole experience even better. I'm very pleased with our purchase and would absolutely recommend visiting Jack'd Carts if you're looking for a cart. Their customer service is outstanding!

We had a great experience at Jack'd Carts. Andrew was very thorough walking us threw the entire…read moreD-Max XT6. They had the exact model we wanted in stock and got it ready to go for us in just a few days. We love our cart! Thank you for everything!

I didn't have to drive 800 miles to buy a golf cart but I did and I'd do it again. I literally…read moreshopped Galveston to Myrtle Beach for a deal on a refurbished cart. I saved at least $2k on the exact cart I wanted and Tim made everything smooth as possible. I don't think I'll need another cart for a while but when I do, I'll shop here first.

I purchased a golf cart from here yesterday, Matt was extremely helpful and answered all of my…read morequestions. I went during a slow period and was relieved to not be instantly descended upon by commission-hungry sales people. I experienced a respectful and patient sales person (when I was ready) who was very candid and helped me find the cart that will work best for me based on my needs and desires. Even before I signed the paperwork, they made an adjustment to the cart that I pointed out during the test drive. The turn signal switch was sitting a little farther from the steering wheel than was comfortable for a short person like myself. They immediately adjusted it and asked me to try it out again to make sure. Once decided, the buying process was smooth and I was given plenty of time to read through everything (I am one who actually reads terms and conditions) and address any and all questions/concerns. Matt even looked up my little trailer that I want to use to tow my kayak to ensure I had the correct hardware to hook everything up. So far, I am extremely pleased with my transaction. I expect the cart to be delivered in the next week or so I will likely update after delivery. Update: The promised date range that I expected to receive a call to schedule delivery came and went without any contact. Two days later, I called to inquire about status and was told an accessory was ordered and out for delivery. I was assured that the part should be in on Friday or Monday and I should expect a call Monday or Tuesday to schedule delivery. It is now Wednesday evening and still no contact. I called and left a message. Due to this lack of communication, I am removing a star from my review. Based on the expectations set by the sales person, delivery of my cart is now more than a week late with no update from the sales team.

BEST IN THE BIZ! Jake is quite knowledgeable when it's…read morecomes to anything golf carts, whether it be cup holders or an unhooked over flow hose he is your go to guy! He also has an eye for any of the fun extras you would like to add on to your cart... new tires, fun lights, bumpin sound system.. you name it!! This is the place for you and your new cart!!

Worst service department ever!!! If you ever think about purchasing anything from Surdyke I would…read moreseriously read this first. This happened a long time ago but just thought I would rekindle the fire as 2 of my friends recently had a horrible experience with their service department on their Yamaha ATV's. They definitely do not hold up to their company slogan!!!   http://yamahajetboaters.com/forum/viewtopic.php?t=127&highlight=surdyke

We bought a 6 passenger golf cart from Dean Team last year and had a great experience. The…read moresalesman was great and the overall process was easy and stress-free. I would highly recommend them.