The lady working there speaks another language and is on her headphones yapping the whole time and ignoring you doesn't even acknowledge you. Most uncomfortable unprofessional service I've ever had . If you're going to do customer service as a job at least acknowledge your customers and if you're going to be on the phone wait until you don't have customers, awful service. She should get another job. read more

Malexon ARCO - San Bernardino, California

Unbelievable the poor customer service at this location. The girl work in the register today, April 29 at four 4:45 PM. With the new gas station opening up on Cajon and Devore Road. You would think that customer service would be at the top of the list for this gas station. Once the new gas station opens up, everyone will start going to that gas station because of the poor customer service here. Management better take heed to the warning or they will be closing up shop soon. read more

Not sure what everyone is complaining about, it's a gas station not a 5 star restaurant. Staff are chill and nice. ARCO has notoriously never let customers use their restrooms anywhere, so that shouldn't be an issue. Gas is inexpensive for the area. I grab my gas here 7 days a week and usually pick up a water and a snack on the way out. Not sure what everyone is tripping on. If you need a restroom, go across the street. If you need gas, come here. read more

No bathroom. Staff is rude. Felt very discriminated against! You're better off taking your business to the chevron across the street! They have a bathroom! read more

The worst. My daughter 5 had to use the restroom badly and they wouldnt let her. I begged hin several times and he was just insanely rude. DO NOT STOP HERE FOR ANYTHING read more

Lady is a complete A-hole. Rude and they steal your money. Drive in with 14 miles in my tank and leave with 14 miles in my tank. You would expect 7 bucks to at least get you some miles. Nope. Avoid at all cost. Since management is rude and unprofessional. Go to chevron instead. read more

Shitty service idk why they advertise a bathroom and then deny you when you ask for it. Even if you buy their gas or stuff they wouldn't let you. Save yourself your time and go across the street instead read more

Everything at this gas station is always broken! Today it was the debit card reader outside, one of the pumps, and the bathroom... Only plus here is that they usually have the lowest prices in the area. read more

Malexon ARCO - San Bernardino, California

A dump. Dirty, bathroom no, broken card swipes on pumps, . Lived in devore many years, this place went downhill bad. Fine to stop n get gas, but going inside to run a card is a pain. Dude at counter was nice. Rest of this place , fix it. read more

Restroom is locked and cashier denied to open it for customers (with kids). Cheap price, but no service

I can't believe I just stopped here and the man working would not let my 7 year old use the bathroom. I begged him, told him it was an emergency, and that we would buy something, I told him I would clean up after him. He would not let him. So disappointing that he couldn't have some compassion for a small child. Hopefully these aren't the kind of employees arco has representing them everywhere. read more

Dirty, overpriced, rudely staffed and had one squeegee for all of the pumps, but no water to wet it. The worst Arco I have ever visited. Go across the street to the Shell. It is very nice. read more