My first time going, and it definitely won't be my last!…read moreThis store was amazing and with friendly helpful staff. I went in looking for parts for my T-Maxx and of course they had them. Even picked up a bottle of Nitro and a can of paint. I will tell you. Hard to not spend all your money in that store. They have everything!! Looking forward to needing to go back!

Super kind service at first…read more Being an inexperienced 14yr old I brought an item in to get a wire soldered. They said they could do it and when I got it, it was messy and weak. I took it home and when I assembled my model , it turned out one of the components was damaged (near the wires that were soldered) It cost $50 for a new one and they said that they weren't at fault and turned me down. No compensation... Pretty disappointed, as I don't really have a stable way to make money at 14...

Service and knowledge is top notch. Best selection in the valley. Definitely worth a visit!read more

Used the last bit of my available funds to try and get myself a model from a place called Andy's…read moreHobby Headquarters in Glendale, AZ, from their online store. I was excited, it was a kit I had been hunting for quite some time, and I thought I would finally have one in my collection. I paid for shipping, and it was sent USPS Ground Advantage, with insurance. USPS decided to deliver it to the wrong address, and to absolutely no one's surprise, it vanished. USPS informed me that the shipper has to initiate a claim, it is not something I can do, and they gave me a letter admitting the mistake and that the package is now lost. I relayed this to Andy'sHHQ, and they didn't respond. In fact, due to their sluggish response to the situation, they are now sold out of that model, so even if refunded, I can't get it any more. I reached out to Andy'sHHQ again today, only to be met with an excuse about how they aren't responsible, they shipped it, so if it is lost I have to deal with the USPS. But the USPS already told me I had to deal with the shipper. This "hobby shop" clearly isn't trustworthy in any way, and that angers me because I have sent a few people their way after I had ordered a couple of times and had no issue, so I thought they could be trusted. Now I look bad if any of those people don't get what they ordered and paid for. It is truly a sad world we live in where any retail company feels like it is perfectly acceptable to ignore the actual customer just as long as they say they have no responsibility once anything ordered online leaves their store.

A great locally owned shop with a kind, informative owner! I was in search for a specific primer…read morefor a sculpture I am working on and he was able to also give me a recommendation for something that might do a better job, as well as some suggestions for other materials to consider for future pieces. This year I am trying to really commit to shopping locally for things and I'm glad to find a place that has much of what I need for decent prices. I also always enjoy meeting folks who have knowledge, expertise and good salesmanship. Looking forward to returning for my next project's needs!

I called ahead of time to find out about model ships and the owner was helpful and answered all of…read moremy questions. As a first time shopper for my aunt who enjoys this type of hobby, they had a variety of items such as military planes, tanks, battle ships, and subs too. I enjoyed the display of all of the models to look at as they had many types of cars, trucks and more. It felt personal as this is a privately own established business that I enjoy supporting and contributing too.

I haven't been to an old school hobby shop for RC cars in a while. Seems like they were all going…read moreout of business with the rise of Amazon, etc. Hubs is really into this so we stopped in after eating at Little Snitch on Sunday. What a cool set up! Lots of rock climber stuff. I loved the mini track in the back of the store the best. Walls of parts, body, and paint as well as displays and collections. Owner is friendly.

Didn't end up purchase anything yet but let me tell you what a cool place. Their inside rock…read morecrawling track was awesome to watch, they had a competition going on. They were able to answer all my questions and help guide me in the right direction if I ever do get into the RC sport. Great selections from beginner to advanced, plus everything seemed to be priced somewhat reasonable compared to what was online! Such a huge selection too it was awesome!

Weak. I came in looking for some sanding tools and the guy behind the counter could not have been…read moremore disinterested. He even discouraged me, saying "well we only have sanding sheets", which was the answer to my question, "where are your sanding supplies?"... to which I then had to ask again, where are they? At about that time another guy appeared from 'round the corner and helped me. They had much more than the first, uninterested employee let on. Once I went to check out I went back to the uninterested employee, who had been behind the register. He rung me up then unceremoniously stepped back from the counter and went, "Okay, there you go.", leaving me to awkwardly reach forward and grab my jumble of items I'd just paid for. The prices were fairly high, and given the fact that I felt uncomfortable asking a simple question and then made to feel even more awkward actually purchasing something...yeah, I just don't think I'll be back.

I dropped a remote control car off 3 months ago, and they job out their repairs to someone who…read moreworks on them. I have never received an update unless I sent a text. Each time I was told he was busy, and would get to it!! Today I received the same comment, regarding how busy he is. Would highly recommend not doing business here! I waited three months, and finally told them I will pick it up!! I will search for somebody interested in doing business!!

I would not recommend this business. I signed up for a…read moreriftbound Summoner Skirmish on UvS website showing that it starts at 7pm tonight MST time. As I check the uvs website ahead of time today around 3:45 to make sure I'm good to go, the event already started at 2 pm? No email on updated time..... There were 15/16 players signed up for this event a week ago+ ago when I signed up and today they start play 5 hours early no warning or email with only 6 players for a riftbound skirmish?? Mind you I wouldn't gaf if it was a weekly but this is a Skirmish which I planed weeks ahead for.... And again skirmish are suppose to be bigger events then weeklies. Lame af of this shop to pull something like this let alone no emails

My son ordered​ over 30 cards in the store. There were 2 employees in the back office doing…read morenothingv but talking to each other. The employee helping us talked to everyone and kept having to help other customers check out. The other 2 employees came out of the office amd continued to do nothing. Spent over an hr getting the cards. Completely not recommended.

Great selections, service and value! We love coming here even though we live an hour away - worth…read moreit! Everyone is very friendly and the prices aren't too bad!

The shop mainly specializes in Magic The Gathering but also offers a fantastic selection of bulk…read morePokémon cards and singles stored in a binder. I spent hours browsing through the first box of bulk Pokémon cards and managed to find a great variety to add to my personal collection--plus, I didn't even get to explore the other three boxes! The service was absolutely outstanding, and we felt genuinely welcomed throughout our visit. The staff member with glasses was especially helpful and kind, sharing that he's working on bringing in more cards and sealed products. Overall, this shop offers excellent value for both casual collectors and serious players, with a wide selection at fair prices. We're already looking forward to returning!