They have a great selection of quality clothes. Josh was fantastic. He was so patient in helping my…read morehusband Guy pick out something to wear as father of the groom. He chose something that Guy looked great in but was also comfortable in, which for someone who usually only wears ripped work clothes is a real achievement! Thanks again, Josh.

Can I Give You My Money? No Thanks. If you're looking for…read moreexceptional service and a welcoming atmosphere, Outlooks Menswear is NOT the place to find it. During a short visit to Duncan for Father's Day, I was excited to spend quality time with my Dad and treat him to some new clothes. We searched for menswear options and Outlooks came up first, so we headed there full of enthusiasm and ready to shop. We walked in smiling and ready for a great experience. I introduced my Father and explained we were looking to outfit him with some new pieces. The saleswoman took one look at him and flatly said, "We have nothing for him." No effort. No conversation. No alternative suggestions. Just a dismissive brush-off and out the door we went--feeling dejected and frankly, unwelcome. Thankfully, just two doors down was Jim's Clothes Closet. Not only did they greet us warmly, but their amazing team, especially CoCo, helped my Dad find pants in the exact size the Outlook's employee insisted wouldn't fit him. On top of that, he left with shirts, belts, a hat, and a great vest--plus a smile on his face. Outlooks Menswear gave us the worst customer service experience I've had in years. If you value your time, your money, and being treated like a human being, keep walking right past this place.

Fun shoe store with a selection of cool and funky shoes not usually available elsewhere.read more

Simply peering in the window will do your closet a great disservice…read more Go inside and meet Niomi and her fabulous staff. A new addition to the Victoria shopping scene, they've filled the spot between Pig and the entrance to the Atrium. With floor to ceiling windows and a beautiful interior, you'll wish your closet had this lighting, not to mention to the space. While it looks amazing with the shoes set up more like art than those boring old shoe racks you're used to, Head Over Heels has a range of prices and offers. From affordable, sustainable, fabulous TOMS, to handmade Spanish and German brands you've never heard of, and some staples from Birkenstock that you'll never grow tired of. They have a ton of great local and Canadian-made jewelry, and hand bags and are excited to be open, so the service is really great. They are looking to start supporting some local women's groups with shoe donations too, so you'll really be embracing a new business in the Victoria shopping community that's out to do some good. So nice to see a TOMS (I'm a superfan) selection beyond the classics. They have some awesome wedges that will soon be mine. The handmade Spanish numbers have my name on them too. Check it out, you'll love this new shoe shop in town!

I happened upon this shop while visiting Victoria. I was searching for vintage clothing on Yelp;…read morewhile this shop is not vintage, I'm glad it popped up. My boyfriend doesn't often shop for casual clothes so it was a nice treat for him to get such attentive customer service. The gentleman working was happy to give feedback and picked out some nice pieces while speaking about the quality of items they bring in. Most of the items are either made local or sweatshop free in the USA. This is the kind of quality I want to spend money on and is generally a deciding factor when I make any purchase. I also wanted to speak about the simplicity of the decor and layout of the shop. Great merchandising as it really draws the eye in. They also sell some quality accessories including footwear, bags, ties and sunglasses. We will certainly be back when we visit the island again.

Crisp and neat men's clothing…read more I spent $70 on a t-shirt here. $70. I only went through with it because my girlfriend said it was the best fitting t-shirt she'd ever seen on me (though I have to say I think she's right). Thumbs down on the lighting in the change room though. Someone should probably fix this.

Dark woods with a squeak to 'em. Just the way I like stores that look like this to sound!…read more I tried. I really did. I looked over the American Apparel racks. I browsed through the guys stuff. I thumbed over a pretty cardigan. I wanted to buy... I had my credit cards out, but every time I went to, something told me not to. Perhaps it was the smell of incense in the air and in the fibers of the cardigan that didn't do it for me because I left without anything in hand, feeling a little blue. Like the incense had depressed my mood and stripped me of my favourite type of therapy - the retail variety.

I now know where a really hip dressin friend of mine gets his duds! Ha, I have discovered his…read moresecret source. This is a cool store for funky sweaters and jackets. Some decent sale items too. You can't go wrong with a store that has ginormous bowling socks in the display case! and they were $5 to boot.

We had a great experience at the Victoria store. My wife has very hard to fit feet, different…read moresizes, bunions and orthotics. Nathan helped her with a foot scan, then patiently helped her in to various models and widths until she found just the right pair. He really was knowledgable and went out of his way to make sure she got the right shoes.

Aidan, you helped me find the shoes of my dreams. I wasnt sure what style I was after but I knew I…read morewanted New Balances. Aidan helped me pick out different shoes that suited 'the vibe' I was going for. He offered pristine fashion advice, he was a pleasant conversationalist and went above and beyond in ordering New Balances in for me! I can't wait to pick them up and to shake hands with this employee. I bet they're an aquarius, so you already know they have good vibes. NB is lucky to have an employee like Aidan *thumbs up emoji*

The best European collections boutique in Victoria BC, very high quality and amazing customer…read moreservice. Highly recommend!

I've heard a lot about this new store from my friends and decided to give it a try. I have been to…read moreother mid to high-end boutiques in Europe and, to be honest, I didn't expect to see anything even close to those European stores that I visited. To my huge surprise, this store impressed as soon as I stepped in. Very bright and stylish and at the same time inviting and comfy. You can see the store owners put a lot of work and love in this place. In addition to the store design, I was taken aback with the clothes selection and how it's tastefully organized on the rack and the shelves. Kudos to Natalie and Maria! And what a service! These girls treated me as VIP and for this short period of time I was given some beautiful choices for outfits and also the style that would suite me the best. It's definitely not your ordinary store. I'll be back for more shopping! Christina

Mercedes Lane Too is my 'go to' for my wardrobe. The shop has great selection and beautiful decor…read moreto enhance your shopping experience. It is a great boutique for the working girl who wants to look classy and even for the more 'mature' gal who wants to look trendy - and at affordable prices. Last week when I visited the shop I was assisted by Lori who had great knowledge of her stock and was most helpful in selecting outfits that she thought might be suitable for me. Such fun and I always look forward to my frequent visits to this shop.

I have purchased a few outfits love the style of clothing. I've visited two locations the staff…read moreare welcoming, friendly and very helpful. Great experience at both the Victoria and Campbell River locations. Looking forward to seeing the new location in Courtney.

I really like coming into this store. We come in every time…read morewe visit Victoria. The people are very friendly and helpful. They have a little bit of something for everyone. The prices may vary on selected items. Thanks for making the experience nice as always.

Getting into spearfishing and freediving, Mick and his team have been invaluable, constantly…read morehelpful, and very patient with my ongoing questions, near-buys, and window shopping (for lack of a better term). I'm really the worst kind of customer, but they've served me well nonetheless. Whether by email, phone, or in person. I appreciate it so much that I can't really shop anywhere else. Great service is worth any minor discrepancy in prices.