Tom was very professional and friendly in taking in my beloved Tag Heuer and letting me know what to expect. Their experience with high end watches is excellent. I received a very reasonable quote three days later and will have the watch back in another 3-4 weeks, as opposed to sending directly to Tag in NJ and waiting a minimum of 10 weeks. Thank you! read more

Very courteous and amiable staff. Plainly expert watchmakers. I had a follow-up issue with my watch which they are taking care of within their warranty. Classic, funky workshop within the Diamond district. read more

Superb service and value - 10/10. I had batteries replaced on 5 watches at Manhattan Time Service. Thomas did an excellent job. Not only did he replace the batteries, he checked all the watches for both accuracy and water resistance. Their prices are very reasonable (much cheaper than Torneau) and the turnaround time was fast. This is a family owned business and the service and attention they give reflects that. Highly recommended. read more

Manhattan Watch Service - Watch Repair Near Me - New York, New York

I left three watches for service a month ago. I was told to call for an estimate. I have called countless times during business hours and nobody answers the phone. I am afraid they have either gone out of business or stolen my watches . What is going on??? read more

I contacted them to see about fixing my Bulova watch and got a very quick, helpful response with the price quote. They're a great company that offers quick, quality service for a very reasonable price. The receptionist was super sweet and in no time my watch was back on my wrist, looking gorgeous and finally working again! I'm definitely recommending them to all of my friends and family and coming back for next service when the battery is dead again. read more

Manhattan Time Service is fantastic! I brought an old Gucci watch to be repaired. They did an exquisite job and were very professional, friendly, and informative. I will definitely be bringing all my watch needs to Tom forever! Thank you so much! read more

Excellent customer service - I highly recommend this business! Very professional. Can be found on the 4th floor at building #2 read more

Tom was such a professional! I came to the store last Friday for a quick bracelet sizing and he got it done quickly. Definitely going to bring my business back here again! read more

Very professional outfit. Tom is an expert watchmaker, recently took a couple of watches in for service, all work done well. I've used them in the past and have been happy with their work. read more

Paid 150 dollars to get a bracelet re polish and the result was disgusting, scratches all over the bracelet, and portions of the bracelet uneven. Go somewhere else. read more

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Nice people and wonderful service. I recommend them highly. Very convenient to Grand Central Station and the Jewelry District. What else is there to say? read more

Ebel 1911 watch battery replacement and clean up. excellent service. very professional. MAnhattan Time Service took care of my watch making the piece look like new and we're reasonable. I wouldn't trust anyone else! read more

Went here for battery replacement and watch tune-up recently. It was $40, which is more than I'd normally pay elsewhere, but they're watch experts so it makes sense you get what you pay for. Watch was ready the next day, I have no complaints and will come back if I ever need help with my watches. A note about how to get here: you do need to go through the lobby of the building and up the elevator; there's no street-level storefront. read more

They got my beloved 30-year-old watch cleaned up and functioning again. Thank you very much!

I came here last year to overhaul my datejust. Upon receiving, the watch back (service was relatively quick), I began having major time keeping issues with the watch either running slow/fast. I had to revisit the store more than three times to fix this issue and would continuously provide inaccurate time (+/-30s/day). Still runs inaccurately today. Surprising because the datejust movement is well established and relatively easy to work with. I would advise to stay away from this place. read more

I came here to fix my bracelet watch because two of the screws fell out, leaving my watch in 3 pieces. Note, this is a high quality vintage watch, and I wear it for jewelry purposes rather than function (the battery does not work) since I own an Apple Watch anyway. Initially, the lady took my watch and had her husband (?) inspect it. She came back and said $60 to replace the battery and $60 to put the watch back together. I just wanted the watch to be placed back together, and she was appalled I did not want the battery fixed and just wanted to wear it for jewelry purposes. She then talked to her husband again, and she comes back to tell me it will be $70 to place TWO tiny screws back in. I was shocked she decided to up-charge after giving the initial $60 to fix my watch. At that point, I decided I'd rather have a broken watch than do service with them. Because they seem like the type to fix my battery even though I didn't ask and then overcharge me. Absolutely overpriced and scammy. I am unsure why this place has so many raving reviews both on Google and Yelp. read more

Arrived here last week to get an Omega watch repaired--the second hand had come loose. I called ahead of time to confirm they were open and when I arrived the staff member refused to wear his mask correctly. His mouth was showing and he was clearly flaunting NYC regulations, which is incredibly disappointing and illegal during a pandemic. As I was about to present the watch I realized it would be unhealthy to do business here. I had no confidence that the business was following Covid19 precautions. I decided to take my business elsewhere. read more

This is the best watch repair and cleaning service in New York. I live in Florida and they sent me my watch after they expertly cleaned and serviced it. They sent it insured! They were not as expensive as the other companies servicing Ebel watches! I will alway go back there! You will not br disappointed! read more

Brought in my Breguet Type XXI 3810 in June 2022 for full maintenance + additional repairs. Manhattan Time Service did a great job and they were able to turn it around in about 6 weeks, inclusive of wait time for new parts. Peter and Tom are very professional and know what they're doing. Very happy that my watch is running well thus far (3+ months and counting). Would highly recommend. read more

Needed a new leather strap for a Seamaster. Great service - efficient and friendly - at a great price. Can't fault on any level.

Polished and changed the battery in my Tag. Did a great job, my watch had tons of scratches and was worn from years of use. When I got it back it was near perfect! I was extremely pleased with the service. It is a bit pricey, but the work is quality. I was extremely happy! It's was like my watch was new again. I would definitely recommend them. I couldn't and wouldn't trust to leave my watch anywhere else. read more

I've used this company previously for 4 high end watches (repaired and service) and the quality of the work is great. Since then I took another 5 watches from my collection and the work is consistently superb. This time I had 3 high end Swiss watches and a couple Citizen watches. In all cases the watches came back running orderly, accurately and looking great. I highly recommend them for your watch needs... read more

Manhattan Watch Service - Back from the spa... - Watch Repair Near Me - New York, New York

I've used Manhattan Time Service several times, for tune-ups on my Omega Speedmaster and Constellation watches. Their service is faster, less expensive, and better than the official Omega center across the river in New Jersey. As long as I have my moon watch, I'll be a customer of MTS. read more

I'm glad my wife's Patek 24 stopped running on our trip to New York. I asked my jeweler for a recommendation for a battery change and he said "Manhattan Time". Dropped it off in the morning - got it back the next day working, pressure tested and looking great - all for about $100. Great guys - I'll use them next trip for a Breguet that is running fast. read more

I brought them an undamaged and only 5 year old Tag Heuer Monaco that needed to be serviced. I told him I had a quote for $350 from a guy online, but walked it over to them because I work midtown so they were the closest to me and they had good Yelp reviews. The guy went on and on about how expensive and complicated my watch was to service and that it could be $500 - $900. I pointed out that it was just a super common ETA movement and that the whole movement (ETA 2894-2) cost $400 new, but this one just needed a cleaning. He kept going on and on about how expensive and complicated these watches are. So I left, brought it to a watch place with higher reviews but a block further away. Unsolicited, he says, "oh yeah, those are pretty common, it will be $350 to service". No idea the quality of their work...they could be complete magicians. I just think that with the internet, nobody should have to pay inflated prices for things. It only takes a few minutes to get educated so you don't get taken advantage of. read more

I used MTS to clean and overhaul a vintage Rolex GMT Perpetual. They did a great job at a fair price. Highly recommend and will be back.

Dropped off a broken Jaeger Lecoultre. They held it for a few says, took it apart and then I had to call them (they don't even call you) to check if it was done being assessed. They informed me of a pricing structure that I know is a rip off. I'm knowledgeable enough about time pieces to know that $950 to do something as basic as what I asked for was absurd. Took it to an amazing spot uptown that did beautiful work for half that. Main issue with this place though is that the guys are flat out rude. When I came to pick it up, the guy didn't speak two words to me and then laid the watch on the table. No thank you, nothing! I understand that I chose to take my watch elsewhere for repairs but niceties should still be exchanged when you're in the customer service field. I was floored. read more

This is my go to watch repair for all my watches. The have repaired and serviced my Rolex, Patek P- and others. They always call with the price in advance of doing the repairs and you get a 1 year guarantee on all work. The prices are the best I found in Manhattan and the work is beyond reproach. I have recommended them to several friends already and feel comfortable in saying how good the really are. JG read more

This isn't a shop you just walk into. It's a fortress. It's in an office building: You have to win your way past the doorman, take the elevator up, and then wait to be buzzed in, whereupon a man ferries you across a moat to get to the watch repair counter. I ended up here because my watchband needed replacing. I just wanted the same black leather band, or something similar. When their somewhat limited selection didn't turn up anything similar, the man behind the counter resorted to calling my previous band "crap," and tried to sell me a lower quality one at a higher price than I'd paid previously. I haggled him down a bit, got my band, and got out of there. Perhaps it's fantastic for watch repair, but I wouldn't recommend it to replace a watchband. _________ Oh, and I lied about the moat. There's no moat. But that would be cool if there was a moat in a midtown office building. Cooler than overpaying for a watch band, at any rate. read more

Couldn't ask for a more professional watch technician. Thomas replied to my inquiry within 24 hours. I needed my Omega Constellation battery replaced. He cleaned and polished my watch, replaced the seal and it looks brand new! The price was comparable to local quotes I received in DC. My husband sent his Seamaster in for service and was also very pleased with their communication and service. We will only use them for all watch service needs. read more

I am a collector of vintage watches, and I have used Manhattan Time Service for several repairs/rehabs of a variety of different vintage watches. They do superb work and are as good as anyone. They have overhauled and rebuilt everything for me from a vintage 1960's Omega automatic, to a pair of vintage Benrus watches, to a vintage Russian Poljot chronograph, and in each case the watch came back in superb condition. These guys are not cheap, but they know what they are doing and they do what they do with care and commitment. If you have a watch you really want to take care of, and particularly if you have a difficult or unique problem, Manhattan Time Service is a great place to use for rehab/overhaul. read more

These guys are great. I had to replace a part on my Cartier watch (20 years old Panther). Cartier would have made me buy the band and dealing with that elitist service (you wait even if you have an appointment) was annoying. Manhattan Time Service was easy to get into see; the service was superb and they went to Europe to get the replacement part. $125 not $900. If you have a repair, these are the people to use! read more

I have had my Bertolucci watch for many years and various companies have worked on it. This time I went to Manhattan Time Service for extensive work. Their work is perfection! I will never go anywhere else to get my watch serviced. They are the best! My watch is as good as new and they gave me a fair price. The watchmakers were all honest, hard-working, and pleasant to work with. So rare to find such a great watchmaker! read more

After calling around and getting price and time of service quotes from a variety of providers, I settled on Manhattan Time Service. MTS serviced a Rolex for me, and did a great job. Professionally done, and it was completed ahead of time. Much faster and less expensive than Rolex service centers. I will be returning again. read more

It is inexplicably difficult to get in touch with them. They rarely answer their phone, there's no voicemail, and there's no email. I called about 5 times a day for 4 days to no avail. When I finally did get through to someone, they said they would look for my ticket and call me back in about 30 min. 2 hours later, I sill hadn't heard from them. I tried calling them again at that point, but no one answered. I don't know how anyone feels comfortable leaving a watch with them when there is essentially no way to get in touch with them. I would avoid. read more

Habring2 - Felix manual. winding became very difficult. Told to replace mainspring. Still have same problem but now they put silicone on gasket? Didn't work! 700 dollars later? 1 year warranty meaningless. Kept within 3 seconds per day before. now 9 seconds. Mainspring from 42 reserve time to 31. Since my original problem remains changing the mainspring obviously wasn't the best choice. Stay away if you have real mechanical problems. Will go back till something is fixed since i have 10 months on 12 month warranty. Or maybe just the runaround for 10 months? read more

My automatic Panerai Radiomir Black Seal, bought a little over 2 years ago, stopped occasionally. In my country there is no technical service and they charged a lot to send it to the United States. Taking advantage of the fact that I would be in NYC, I looked for a technical service in Manhattan and Manhattan Time Service appeared as experts in Panerai. I took it, they observed it, they determined that it was necessary to change a couple of pieces (strange in a practically new watch), and they offered me to repair it in 3 days for a price of USD 900 (!!!). I accepted. After 3 days I went to look for it. The watch has been working well for 5 days and I hope it continues like this. I do not dare yet to rate the quality of the service. In MTS dare to open a Panerai and repair it, but unlike the official technical services, are unclear in the diagnosis, do not give a detail of the work done, do not return the replaced parts, do not explain how they solve the sealing issues (it is a watch for 100 meters deep), but they are fast and give a one year warranty. Jacob is a tough businessman, he has an explanation for everything, but I would have preferred to get a concrete answer to what was described above. read more

Whether my Ebel watch needs a new battery or servicing, I always head over to Manhattan Time Service. They are a real find. They've been doing this a very long time and are real professionals. They not only have reasonable pricing, they get the job done in no time. Even during COVID, they got my battery changed by the next day. Carol B read more

I needed a watch engraved for an anniversary, and Manhattan Time Services was able to do it - and it turned out beautifully. Thank you!

Watch works better than ever! You are my favorite repairs. G-Shock was steam cleaned and the battery replaced and returned to me in like new condition. But more impressive is that they restored by old Movado Calendomatic, circa 1950. They went over it with a fine tooth comb. When I had a small problem with the stem, they fixed it free of charge. read more

Manhattan Watch Service - Movado Calendomatic - Watch Repair Near Me - New York, New York