We purchased a couch from Carpet World USA & Furniture Gallery in August 2018 and during delivery…read morethey badly scratched my original 117 year old wood floors in several places. After notifying the company of the damage they refused to take any responsibility and provided very rude customer service and feedback. I will never do business with them again.

I'm so upset with Carpet World that I just made a Yelp account and downloaded the app to tell…read morepeople how terrible they just treated my grandmother. I wish there was a zero star option. She paid an ungodly amount of money for them to install hardwood flooring in her living room while she was on a trip for her birthday. Upon her arrival, she found that not only is the flooring itself not laid right (several pieces all ending perfectly aligned in a straight line), but they used the wrong materials around the trim so it looks like crap. They broke one of her Windows, ruined a fresh paint job on the living room walls, butted pieces of 1/4 round (some of which were just a foot long and NOT flush with the others) all around the room, ruining intricate woodwork on her stairway and awkwardly framing the door. Scraped up her French doors and ruined the paint. ON TOP OF THAT, the workers evidently sand blasted without hanging a tarp in the doorways so the ENTIRE HOUSE is covered in dust. Will take DAYS to clean up. I'm furious and she is having a mental breakdown. I will post pics because this is unbelievable. Happy birthday, grandma!

I purchased a $1000.00 sectional from the Murray KY store and was told it was real leather. It is…read morein a lake house so gets sat on very little. After about a year and half, the material began to look different; by the end of 2 years the sectional began to deface, hence, not real leather. To no avail, I still felt the store would stand behind it's product. Guess what, they have no warranty, it is sole put on to the manufacturer so whatever their warranty says is all you get. I will NEVER step foot in this store again. Their customer service is beyond lacking, they tell half truths to make a sale. It is unacceptable and the quality of their furniture is the same.

They are always helpful and go out of their way to make sure I am happy with my purchase. Have…read morebought furniture from them for years and never had a bad experience.

One of the best places if not the best place in Murray to buy furniture and and decorations for…read moreyour home. We bought an amazing bed from them and couldn't be more happier!

We looked at recliners in several stores around Paducah and most had meager inventories and…read moreinflated prices. Gilliam-Thompson had dozens of recliners at fair prices. We wound up buying two. I've made several purchases here and I highly recommend this establishment.

From the owner: Gilliam Thompson Furniture has been family owned and operated for over 62 years. Mr. Gilliam…read moreThompson founded the store back in 1959 with a commitment to family values and great customer service. Three generations later, this still holds true. At Gilliam Thompson Furniture, we strive to treat you like family and always treat you as we would want to be treated. We have worked hard to earn the reputation for beautiful home furnishings at the best price around. You will find over 25,000 square feet of showroom space featuring quality home furnishings from over 25 select manufacturers. Come shop our wide selection of Living Rooms, Dining Rooms, Bedrooms, Home Office, Entertainment, Mattresses, Youth Bedroom, and Accessories. Our free in-house design staff will help you select just the right look for your family's needs. Contact us today!

What a great experience! Shannon was so knowledgeable about the recliners and so very patient with…read moremy need to sit in every one (two or three times). The La-Z-Boy is an exceptional product with premium quality and great features. I chose the fabric in the color that I wanted and the manufacture really took less time than expected. The whole experience was flawless. I definitely recommend Kentucky Furniture Mart! A+++

Great prices and Good selection. Clean and not crowed in the booths. Wide rows. Everyone was nice.read more

Visited from Michigan and was hopeful to find some treasure. It felt a lot more like junk or…read moreclearance items from a box store that were for sale. There was expired caeser salad dressing for sale in one of the booths. Unfortunately we did not find anything worth buying but the staff were very kind and friendly. The pricing was fair too. Don't get me wrong their were a few booths that had incredible items like homemade bird houses and other things, but it just wasn't exactly what we thought it was going to be overall!