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Maple Counseling Center

4.2 (12 reviews)
Closed 9:00 am - 9:00 pm
Updated 1 month ago

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2 years ago

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Destiny C.

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Destiny C.

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7 years ago

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Review Highlights - Maple Counseling Center

(Yes, there is a pet turtle in the lobby!) I admire the philosophy of inclusion that Destiny and her team have fostered.

Mentioned in 3 reviews

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Life Stance Health

Life Stance Health

1.0(2 reviews)
1.2 mi

The office in Long Beach and it's a video call not in person . it's ridiculous. Went for my…read moreappointment and have Internet problem and was able to get in on a waiting room for the video call but still couldn't get through due to the time was passed for my appointment. I have called the office the following day and explained it to them and they said they're still gonna charge me for cancellation fee. Thats is a negative star that I'm putting.

Please be warned: lifestance charged me for a 30 minute session that never happened and will not…read morereimburse me. I am a psychotherapist, and my husband is a psychiatrist, so I know about billing, CTP codes (billing codes being used), and ethical practices around service and treatment. They used 2 different billing codes for ONE appointment, claiming I had two separate services done ( one that was 30 minutes, and one that was 25 minutes) in a 15 minute session- this is not only physically impossible, but also unethical and illegal billing if it was done intentionally. I was with the doctor for 15 minutes and am being charged for two 25-30 minute treatments... which would mean i was seen for 50-60 minutes. And one of the services just did not happen. I don't know if it's intentional or an accident, but they refuse to resolve it and have charged me. I am in the middle of a dispute with their billing team: every time I call they tell me they will "escalate it" with the "team reviewing it" and that I will hear back in 2 weeks. I never hear back and when I call again, they say the exact same thing. They have been giving me the run-around for 4 months for what is either an accidental or fraudulent charge made in 2025! I have already met with an attorney and am and taking them to court. If I wasn't a licensed therapist, I wouldn't not have caught this on the bill and would have just paid. So please be cautious and avoid LifeStance Health: this does not happen in smaller practices or with mental health professionals who own their own practice: when you have a billing question you should be able to talk to someone quickly and get an answer, or to your doctor! I wish I had spent more money working with someone in a smaller practice and have never regretted a medical decision as much as I regret trusting LifeStance.

Maple Counseling Center - c_and_mh - Updated June 2026

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