Could not be more satisfied with the kitchen flooring from Rusty's.The best flooring experience…read morearound!I cannot say enough great things about Rusty's Floor Covering. From the moment I walked in, the customer service was fantastic, and their pricing is incredibly fair. The installation crew was professional, tidy, and did an absolute masterpiece of a job. If you want high-quality work from honest people who care, do yourself a favor and call Rusty.

I had carpet installed by Rusty's Floor Coverings less than a year ago, and my experience has been…read moreextremely disappointing from start to finish. The day of installation, I immediately noticed very visible seams throughout the rooms, as well as an obvious patch in my hallway. I pointed these issues out to both the installation crew and my contractor. I was told the seams were "normal" and caused by my rooms having "odd shapes." That explanation never made sense, especially since the patch in the hallway was glaringly obvious. When I requested that the work be corrected, instead of addressing the problem, I received a phone call from Rusty himself. He was noticeably unpleasant and seemed far more focused on getting paid by my contractor than ensuring I was a satisfied customer. I should have never been put in the middle of that, but my contractor chose not to assist and left me to deal with the subcontractor directly. Fast forward nine months, with three months still remaining on my one-year warranty. I called Rusty's again because the seams had not improved at all, despite being told they would "blend" over time with vacuuming. One of the lead installers came to inspect the issue. He made it clear he wasn't thrilled to be there and again blamed the carpet itself. If that's truly the case, why sell customers carpet that cannot be properly seamed? To their credit, they did attempt to re-patch the worst area in my hallway, but it remains very visible and far from acceptable. If you value quality workmanship, professionalism, and customer service, I strongly recommend avoiding Rusty's Floor Coverings. My experience has been frustrating, uncomfortable, and ultimately unresolved.

Sam did an excellent job on several projects in my house - fan/light assembly and install; attic…read morefan removal, drywall patch, and paint. Went above and beyond in attention to detail and finishing touches. Communicated well. Completed projects in a timely manner. Clear communication and quotes. Highly recommended!!

I recently hired Quality Essentials Renovations to enclose and remodel my carport into a Master…read moreBedroom with a full bath and I couldn't be happier with the results. Donovan, the project manager, was a pleasure to work with. He kept me up to date and communicated with me throughout the process to make sure I was happy with the work. Casey and the team were professional, efficient and completed the project on time! The finished product exceeded my expectation and I would highly recommend them to anyone looking for a reliable contractor. Patricia Stackhouse - Columbus, GA

I am very dissatisfied with Quality Essentials Renovations (QE). I hired them to replace the…read moreshingles on my main home and the metal awning over my 4-car carport. They showed up as promised for my estimate, climbed up on the roof, took pictures, and provided me with a full report of wind/hail damage for $100. They initially impressed me with their quick professional sounding "roof-speak". They are knowledgeable about how homeowners insurance works and helped guide me through that process. On September 19, 2019, a crew replaced shingles on my main home, and the metal roofing over my carport. I was informed that someone would return to perform a final "Quality Assurance Inspection, which simply meant one of their own representatives would climb up on the roof to inspect for proper installation. Shouldn't a 3rd party do that? Anyway, no "inspector" ever came back despite my numerous requests. I needed that final inspection before I could obtain my roof warranty documents. In the mean time, within 3 weeks of the installation, rains came and my metal roofing began leaking in at least 4 places. I attempted to contact QE for several months to ask if they would come look at my leaking metal roof and perform that final inspection. Occasionally, they would respond and promise to send someone, but no one ever came. Excuse after excuse. I texted them pictures of the leaks. Finally, on October 29th, I received disturbing texts from the representative informing me 1) "Safety comes first and I'm not allowed to go climbing up a wet ladder. 2) "this drip is happening on the exterior portion of your home. It's not damaging anything". (How would he know, he hadn't come to see it yet). 3) "There are other service calls that take priority", and lastly he texted this 4) "Not sure what else I can say but your welcome for getting your roof paid for, your welcome for not charging you your deductible, your free upgrade and o yeah putting insurance funds back into your pocket". Those are his exact words/spellings taken from his texts. How's that for customer service? I have no clue what "free upgrade" he is referring to, there is no mention of it in my contract. I did indeed pay my deductible! My insurance company took it directly from the settlement disbursement. On October 27, 2019, I took action through the Better Business Bureau. This prompted another unprofessional text from QE ..."Filing a BBB complaint is not going to make the scheduling any faster, and I really find it insulting". He found it insulting? I found it insulting that I had a newly installed leaking metal roof and still no final inspection or warranty documents, or promise of a remedy. The BBB contacted me and said QE was not responding to their attempts to mitigate the issue. They lowered QEs' BBB rating to a" C-" in Georgia. Just as a side note, they opened a business in Enterprise, Alabama and their BBB rating is still an "A" down there. I doubt that will last long. I did eventually receive my warranty documents on the shingled roof. I had to call the shingle company and they graciously emailed them to me, but to date, no one from QE has ever returned to do that final Quality Assurance Inspection. I eventually contacted a professional roofing contractor to come to my home and inspect my metal roofing. He advised it had not been installed to code and needed to be completely re-done. Disappointed, and with no other options, I retained an attorney. QE responded to my attorney's letters by twice promising to come and look at the metal roof, but again, both times, no show. My attorney reached them by phone and finally they sent someone to temporarily seal the leaks with "butter", which is a type of sealant that is supposed to be applied along the seams of piece of laid metal as it is being installed. QE did not do this to mine. My metal roof is now buckling and bowing (pictures attached), and temperature changes cause popping noises that sound like rice crispies. A temporary fix, such as a sealant in a few places is not a remedy. I need a complete re-installation. As I write this, I am sitting here wondering how long before the whole roof comes apart at the seams. I have given QE more than ample time (including the 90 days required by law) to resolve this issue with me. When you first contract with QE, they will hound you to write a great review based on their first consultation with you. These are super good salesmen, and they know those reviews benefit them. I strongly suggest you do your homework before you hire QE. Small Claims court is next.

Gary and his team did an outstanding job on our kitchen cabinets. Additionally, they custom built…read morea huge cabinet in our living room that is fantastic. I strongly recommend Gary Mills and his team for your cabinet needs. Dr. Oliver C. Boone, Ph.D. Columbus, Georgia

This is a wonderful business. They redid my back porch and installed stone stairs down my side…read morehill. It came out great! This was the easiest construction project - everything was done exactly when it was forecast and it came out looking better than I imagined. I would use them again! Highly recommend.

We had an outdoor kitchen installed a couple years ago and some water damaged caused a section to…read morecollapse. This was not the backyards fault as they were subcontracted to do the masonry. However, we did not know who to call so we reached out to Brian. Not only was he super responsive but he warranted the issue even though he did not create it and made it better than new. I love to support great local businesses like this and I encourage you to do the same. Thank you Brian and the backyard team

We hired Keith to reno our kitchen and replace our front door. His quote for the job was not only…read moreless than the other bids but he souned like he knew what he was doing. Anyway we were impressed with his work and turned a 2 week job into a 6 week job as we kept adding more projects. He never blinked when we added more scope to the job and cleaned up everyday before leaving. Would definitely use him again

The folks here are extremely helpful and their selection of marble, granite and Quartz is amazing…read more They even have quartzite that looks like a warm white marble. They do on site quotes which is really helpful for remodels. I would highly recommend this business.

The process started out very pleasant and I am pleased with my countertop. However, follow up…read morecommunication has been disappointing. I wanted a piece cut for the end of the peninsula and was told they would get with me after 4th of July. I never heard back and reached out multiple times via text, plus visited the office in person. I reached out one final time in August and received no response. Very disappointing.

After moving, I found myself completely overwhelmed with getting my home office and other parts of…read moremy residence organized. One call to Spruce and Refine was all it took to bring clarity, order, and peace back into my space. Meghan and her crew are incredible--professional, efficient, and thoughtful in every detail. She went above and beyond to create systems that actually work for me, and I couldn't be happier with the results. As a real estate agent, I truly value this type of service and look forward to confidently referring Meghan to my clients who need the same kind of expertise. I'm already planning to have her back to help organize other areas of my home! If you're looking for someone who can transform your home or office into a beautifully organized, functional space, look no further than Meghan and Spruce and Refine.

I needed some stuff fixed around the house and these guys were very punctual , friendly & super…read morefast! I would highly recommend them !