Nadir responded quickly and fixed our front load washer within 2 days! He was very professional…read moreand the machine works perfectly after the torn gasket was replaced. Fair prices and very reliable!! Highly recommend!!!

Excellent service. Great prices and dependable. Very reasonable and reliable. Gennaro was our…read moretechnician

My LG oven wasn't working and I needed to get it fixed before Thanksgiving. Oscar was able to come…read morethe same day, assess the problem and fix it in about an hour. He was very courteous and walked through all the potential issues as he opened the oven up. Luckily no additional parts needed to be ordered and he was able to replace a burned out connector for a very reasonable price. The oven has been working perfectly without issue for the past few weeks. Highly recommended.

Oscar responded immediately to my Yelp request. Very accomodating. He repaired my washer issue by…read morereplacing the necessary parts. My washer now is working like it should. Oscar is pleasant to work with and reasonably priced. Would definitely recommend his services.

We had issues with our washer. I went on yelp and looked for someone. Good reviews so decided to…read moretry . Glad we did . The repair was done the next day no issues. A follow up call was made to make sure that we were satisfied. Will definitely use again.

A thorough exam of my refrigerator showed the repair wasn't going to solve the problem, repairman…read morewas honest told me my options didn't push a costly repair and even gave me a referral where to buy a new refrigerator.

Beware, Dan works for them as well as 24/7 fast appliance. Then only thing they are fast at is…read moregrabbing money. They are not licensed or insured and they broke our dishwasher looking at it . Another repair person then said it was not repairable. They ask for 800 from everyone and don't return. No company shoukd ask for money before a repair is done. They refused to give the mo ey back we gave for parts. Do not use this company.

Ok. Basically I am frustrated and pretty much, other than complaining to the very nice and…read moreapologetic person who just called me from the company, the only thing I can do is post something a negative review. Maybe they are a great company and would do a great job fixing your appliance (or mine). But right now I was messed over and they are mostly to blame. Basically I have a warranty with Choice Home Warranty. On May 23rd 2016 I called CHW to file a claim for stove top 1 burner not working. It took CHW 3 days to find a vendor to take the claim. They found this company. The name I was given by CHW was FAST APPLIANCE SERVICE at 631-727-0294. The person calling me was calling from 631-588-0191. So.... I was given an appointment on May 31st (I complained it was a long time to wait for an appointment - but they said they are busy and the best they can do) between 2pm-8pm. I was told I don't have to wait at home because they would call before. All sounded acceptable. Big window but I understand that the nature of their work is that they could get involved in easy/hard repairs and jobs can go slower/faster, etc. I received a call at 1:55 pm today to tell me they are cancelling the appointment and not rescheduling. Apparently they have problems with the Warranty Company. Now... this is why I think they are at fault... they made the appointment with me. They have a contract or agreement with the warranty co. If they want to stop working with them that is ok but why choose to mess me over? They COULD HAVE kept the appointment. They would have received the $45 co-pay that I know we have to pay. Assuming they are having problems with the warranty co -- What would they have lost if they did that? Remember they made an appointment with me. Maybe they would have lost some $ but they should be concerned about their reputation.

What a wonderful place. After getting the run-around from SearsPartsDirect for several days and…read morelosing ALL the food in my fridge as a result of Sear's neglect, I called and spoke with Eddie @ Appliance Parts Plus. I told him of my situation and that I needed to find a part right away that I could pick up locally. He was honest enough to tell me, he didn't have the part in stock; and took it a step further by searching and finding the part at a competitor, and referred me to them. If that's not a stand-up, genuine, kind thing to do, I don't know what is! I will forever, go to Appliance Parts Plus in the future... where Plus must also stand for, wonderful, caring staff. Regardless of the outcome, Thank you Eddie! I'll be back! Naomi K.

I woke up to a warm 8 year old refrigerator that was constantly running and was I about to order a…read morenew one at a cost of $2000. I had the philosophy of replacing versus repairing thinking that the cost to repair wouldn't be worth it. A friend gave me Good News Appliance's phone number and I figured it couldn't hurt to give them a call. Christine took my call and was very professional and took my basic information. Within 24 hours, Jeff (the owner of the company) was at my house and diagnosed the issue within minutes. The part was ordered and installed days later at a fraction of the cost to replace. Jeff was extremely professional and explained the issue and the repair. I have a small list of trusted people in the service industry that I will refer to others, Good News Appliance has been added. Thanks to Jeff and Christine for the positive experience.

Nice, honest snd knowledgeable. Can't ask for better. I recommended them to a friend recently and…read moreshe was so happy with the service.

5 Stars right off the back for OUTSTANDING customer service in a worldwide emergency! Truly a 24 hr…read morebusiness! Last night around 8:30pm my son was washing his work clothes. Washing Machine stopped midstream and wouldn't drain or turn. So I went to Yelp and put in a repair quote for my appliance guy Pete who I've used several times with outstanding service. He immediately replied that he was closed because of Covid 19. But I also received an immediate response from Billy of Island Appliance who said Connie was in the office and to giver her a call to set up an Appt. So I did. Connie indeed was in the office at 9pm and said her technician was out on a call in Huntington. She contacted him and got back to me within 10 mins. He gave me the choice of coming by after he finished the Huntington job or tomorrow. In this crazy times of Covid 19 I was able to get immediate service. He or should I say they SHOWED UP AT 11:30pm?! YES that's exactly what I said!! 11:30pm! Appliance angels! He had the parts (Drain Pump & bearings) & fixed my washer promptly. Not sure but I think it was his son with him. He was teaching while fixing. Both were Very friendly. This truly meant the world to me because fortunately both me & my son are still working so we need to be able to wash our things in the short span of time that we are home. Being without it would've been a hardship. Thank you Billy & Connie for your stupendous workmanship & prompt, clean & courteous service! Much appreciated! 4-4-20

Although Bill is very nice. Connie takes forever to return calls when there is a problem. Bottom…read moreline I spent almost 500 bucks on dryer repair and it was still not working. I was promised I'd get a call the next day after their last visit and never heard from Connie once again. Wasted my money and had to go to PC Richard to get a new dryer. Very disappointed to say the least.

I honestly was not expecting much when I called but I am really glad I did. My stove had only one…read morepilot working and I figured I was going to be looking at a big repair bill or worse having to replace parts. Seth came out, took his time to actually look at the problem, and figured out it just needed a good cleaning. That was it. He did not try to sell me anything I did not need, did not push unnecessary parts, and was completely upfront with me the whole time. What really stood out was how honest Seth was. He could have easily told me I needed new parts and I would not have known the difference, but instead he fixed it the right way and saved me a good amount of money. On top of that he was friendly, professional, and made the whole experience easy. My stove is working perfectly now and I could not be happier. I would absolutely recommend Discount Appliance Repair to anyone. Seth is the kind of person you want working in your home - honest, skilled, and he actually cares about doing right by the customer. Five stars without question.

I am still waiting regarding my pickup for my washing machine, they still have not taken it and it…read morehas been over five days.. Really disappointed in the service and will tell my friends not to use this company they basically said they had seven days to pick it up and kept saying they were sending someone that day They said they would include haul away for the price.. EDIT 2/19/26: I fear that if I had not written my review, they would not have picked up the washer. Frustrating that I even had to write a review..