My fiancé got my engagement ring custom made here and was extremely happy as am I with the results!…read moreEverything is done in house and can create exactly what you imagine. Customer service is outstanding and super friendly. I went in to get my ring re sized and they happily did it free of charge and let me know I can stop by whenever I want to get my ring cleaned! Even twice a day forever, free ring cleaning! What an outstanding place that created the most perfect ring for me! I highly recommend stopping by especially if you have an image in your head and want to make it real. They are so talented!

Wow, Pierre takes care of you, especially the veterans. As a vet myself, I picked up a 22k gold…read morechain in Jordan, but unfortunately, I never wore it. I walked into his store to see if I could have it changed into a ring that matched my watch. Pierre did better than I could have asked. He got it done in less than three weeks. He used my leftover gold toward the purchase and gave me a great deal. Long story short, Pierre is the man!!!!

My experience here is great I always come here all the time to do my business this is where I get…read moreall my jewelry & the customer service is great as well

I've went to Simon's for over 9 plus years... Seen multiple different owners over the years and…read moreover the course of 2-3years I probably hadn't came around since I was no longer in the area of Lemon Grove. But recently, I went back and met Alex and some of the other ladies... They really fixed up the shop and had some nice things in there. My personal experience here from back then til' now has been a good one. Owners/Staff have always been very nice, helpful, understanding and sympathetic to those in need. I don't know who others have dealt with but for the most part I've had a good experience here so far over the years and most recently with Alex and ugh I forgot her name but she was just the absolute sweetest as well... Anyways, that's my review lol hope this helps...

Easy watch bracelet adjustment for a good price, in and out. Would recommend. Excellent service and…read morefriendly owner.

they were great getting back to me re: my jewelry repair request! Great customer service!read more

I had recently become engaged and had a concern with a visible 'crack' line I could see in the…read moresapphire solitaire stone in my ring. My ring came from a local but semi-big jewelry company, and I wanted to share my concern first with a local and reputable jeweler. Liz went above and beyond to take multiple steps to make sure that my concerns were heard. As someone who doesn't know that much about fine jewelry, I had complete trust in Liz's expertise and her suggestions for following up on my concern (e.g. looking up the GIA certificate number, connecting with the individual who wrote my appraisal, connecting with my original jeweler with specific guided questions). For about two months of this journey, she was alongside me during many of these steps and precautions, including connecting multiple times on the phone to make sure that I was comfortable with each step we were taking. By the end, I was satisfied with the information we cleared up, and the steps we took to confirm that the 'crack' was a natural inclusion that came with the stone before it was placed in the ring setting. Liz's thorough commitment and generosity to help me, despite me not being an official client, speaks volumes to her level of service and dedication as a local jeweler. When it was time to design our wedding bands, there was honestly no one else I had in mind after how generous Liz was with my initial concerns with my engagement ring. Liz worked with my fiance and I to design our pieces. Something that sets Liz apart is that she will be upfront with you about a piece, telling you its longevity and practicality for your daily living, while also giving her professional opinion about how it looks. We never felt pressured to get a certain piece or go a certain direction, and she worked with us to better understand what we were looking for and narrow down the final vision. In the end, we both created custom pieces with complete confidence in Presley and Co. For any future brides, this was easily one of the most enjoyable and straightforward tasks of wedding planning. We love our pieces, and I couldn't be happier.

Liz is the absolute BEST!! Seriously, look no further!! She checks off absolutely every box. My…read morehusband always had plans to design my engagement ring, but our plans became expedited due to my grandmother's health. He began seeking out jewelers for a last-minute solution only to be met by negativity, refusal without explanation, and in one case strung along only to be dropped after wasting precious time. He found Liz and she changed Everything. She Listened to him. She explained to him what was difficult and what was achievable with his timeline and worked with him to make it happen. She was rooting for us from day one. I got to meet her when we went back to design the wedding bands and I couldn't believe her genuineness. The stones I wanted in my ring are soft and tricky, but I love them. She was honest and stern, and gave me every bit of information and advice to make the right choice for ME. Again, I could feel that she had our very best interests at heart every step of the way. She is upfront, sincere, knowledgeable, and compassionate. And my ring is freaking Perfect, a mirror to my soul. She's our jeweler for life. See you in there!

I went in about a week ago with some old gold jewelry. Rings chains, etc. I was looking to just…read moresell it all for just a spot price. It varied slightly between 10, 12 and 14 carat. Before I went in, I checked the spot price value for all of the gold. I also weighed it so I knew exactly. What I had. There were a few extra pieces that needed to be tested. And some of it was gold and some of it just plated. So all that did was add to the value of what I knew I had. When I asked them if they would be willing to purchase that for the spot gold price. Which was going for $68 a gram that day. They only offered $48 a gram. That is a whopping 30% that they were going to take off the top! That was absolutely ridiculous when I know that most places do not charge that much for processing to purchase gold at Spot price. That should've been more like between 5 and 10%. To charge 30% was a total rip off! Needless to say, I did not sell my gold to them nor would I. Nor would I ever go back there. I guess they just figured that I was stupid. That I didn't know the value of what I had and would just take their lowball offer. Don't go to American Gold Exchange if you want to get fair prices for selling your gold or silver jewelry.

Very nice @ helpful. They have good pricing as well. I originally sold some gold with them for a…read morereasonable price.

I was recently engaged and my Fiancée surprised me with my dream ring from Collins Family Jewelers!…read more I began my hunt for my ring just about a year and a half ago. I discovered Collins from just walking around a plaza I frequented often. I actually had just walked out from a terrible experience at Daniel's just a few doors down and decided to check out Collins, not thinking anything would come from it. Boy, I am so glad I decided to walk through their doors. My first experience was with Chelsea. She was amazing in every way and I can't recommend her enough. Not only did she show me a variety of rings but she also educated me about them in a way that wasn't biased. They are family owned, have amazing prices, and great variety. I have recommended my close friends to this establishment already and can't express how glad I am to have my forever ring from Collins. My Fiancée said the process of getting my ring was smooth and easy. I will definitely recommend everyone I know to come here for years to come. Truly I have no words. Thank you so much Collins family!

Walking out after just cleaning and adjusting my grandpa's watch to fit me and I cannot say enough…read moregreat things about Collins Family Jewelers -- this review is long overdue as my family has been lifetime customers. Between our family of four, we've had several engagement rings, wedding bands, special gifts and more purchased at Collins. First and foremost, they are seasoned experts of their craft. Their deep knowledge across their entire family and extended team runs generations deep. They have such a warm and welcoming atmosphere -- there's so much energy in the room everytime I find myself popping by. The team is so sincerely upbeat and kind. Their craftsmanship, service, and care is outstanding -- they will take care of you like you are family, you are not just a number here. Their selection of jewelry will make you wish you just won the lottery and best of all you are truly shopping and supporting local! Cannot recommend them enough for your jewelry purchases and upkeep!

My fiancee and I purchased my ring at an antique shop in OB. We love the ring but it was a little…read moretoo small. We came here for a resize about a month ago. He did an amazing job!! Not only did he do an amazing job with making the ring a size larger l, he educated us on how to size the ring. We would have gone way too big otherwise. He not only did an amazing job with the resize and fitting, he cleaned it as well. My ring now shimmers more than I could dream. He is professional and did the resize right there in front of us in about ~15 min. He is kind and educated us on how to size a ring. His shop is small and cutely designed. Made me feel like he has a great passion for what he does. Highly recommend!! Side note, this shop is in a large building with many other jewelers/smith's in it. Make sure you find S &L. There is another shop (I think it's like F &L or something like that) on the same floor. When you get to the correct floor you turn right and it's around the corner. Ask for Steve. He's amazing.

We heard about S&L through a friend of a friend and had an awesome experience. Steve was able to…read moreresize my two white gold rings, wedding band and engagement ring, within an hour per my request -- we live quite far from downtown and were in the area for the day, otherwise they would've been ready the following day, which is still a quick turn around time. He even offered to polish my third, gold ring, so my entire set would look brand new. Other than his great and quick service, Steve was extremely warm and personable. Out of all the options and jewelers in the diamond exchange building, I'll definitely be returning specifically to Steve for all my jewelry repair needs in the future!

My boyfriend now fiancé came here to buy me an engagement ring. We came here to get the ring fixed…read more Everything was going well until the sales person put on my engagement ring on her finger, pushed out in front of her and said "that is such a pretty ring. You guys made a good choice." I don't understand why in the world would someone put on your engagement and soon wedding ring on with-out our consent. She should know other people has different religion. In my religion if someone puts on your wedding ring or wedding dress, bad luck! Because of this I'm worried we have bad luck in our marriage. Please don't put on peoples engagement or wedding rings on!

My friend brought me to this place to get my silver ring sized down. Not only did they give us a…read moregreat price, they also gave me back the small piece of silver that they cut out when I picked up my ring. Amazing service, great pricing, as well as top tier work. I've been back once already, and I will continue to buy all my future jewelry from this company