Look elsewhere: I normally like to balance any review I write online, however I am going to struggle here.
+ Cheaper than some of the local competition, I would have rather paid an appropriate fee for a proper and thorough job.
+ Friendly customer facing team.
- Exceptionally slow to respond, I was often ignored.
- Inconsistent in their feedback to the customer. Many emails or parts of emails were simply ignored (simple requests for ETA's for example).
- 2.5yrs later (I previously rated 2 stars but had to backtrack on this) AFTER the flat sale went through, it transpired that the land registry element of the service was not carried out; a CORE function of the solicitors responsibility. They did apologise, however then took a further FOUR MONTHS to put the situation right. I had somehow been a home owner without having my name on the official deeds.
Overall I would strongly advise looking elsewhere for your conveyancing needs. read more