I hired Mike/Tax Cleanup in April 2025 to help me file several years of back taxes and get…read morecompliant as a 1099 worker. I was quoted approximately $4,000 and was told my entire case would be handled. I provided organized records, mileage logs, income documents, and supporting information through the client portal early in the process. After that, communication became extremely difficult. For months, I repeatedly called, texted, and followed up asking for updates. Many calls went unanswered, messages were ignored for long stretches of time, and I was frequently told things like "I'm busy right now" or "I'm out of the office, I'll call you back," only to hear nothing further. When I was finally able to reach him, it was often late in the evening and I was repeatedly asked to resend information that had already been uploaded previously. I have included screenshots showing the pattern of communication and lack of response over time. One major red flag for me was being asked to have my wife sign a power of attorney that was backdated roughly 20 years, despite the fact that she is only 36 years old. By December 2025 -- roughly eight months after I originally hired him -- the returns were finally "ready" to submit. When I asked about payment options with the IRS, I was told I would "have to" pay well over $1,000 per month. When I explained that was not financially realistic for my family, I was essentially told I had no other options. I also asked about representation before the IRS and was told I could either handle the calls myself or pay additional money for him to do it, but that the outcome would supposedly be the same either way. At that point, I lost confidence in the process. I ultimately reviewed and corrected portions of the returns myself and submitted them directly to the IRS by mail. Some returns contained errors that required correction after rejection notices were received. After educating myself on the IRS process and speaking directly with IRS representatives, I learned there were in fact multiple compliance and payment-plan options available depending on financial circumstances. My experience was extremely frustrating, drawn out, expensive, and ultimately left me feeling like I had to finish the process myself after paying thousands of dollars for professional help. Use caution and do your research before hiring this company.

Mike really knows his stuff! And he knows how to handle issues with the IRS! If you need help…read morewith tax issues with the IRS, Mike is the guy in your corner to get it handled.

The Law Office of Irene G. Mugambi "EXPERIENCE!"…read more I cannot stress this enough; Attorney Mugambi and her staff (WAY TO GO Ms. Sylvia Gloria and staff) was QUITE EXQUISITE!! For example, throughout the process I would call and email them with questions GALORE. The entire staff remained patient and diligently addressed every concern and issue without hesitation. In addition, I was thankful that I did not have to drive the distance to Attorney Mugambi's Law office. Overall, I am grateful because Attorney Mugambi was very attentive, empathetic, knowledgeable, patient, and professional. Simply put, the Attorney Mugambi Law Office, is the choice to make!!

The attorneys is this office (Irene, Karina) are extremely ethical and helpful and act in the best…read moreinterest of the client while keeping the cost reasonable. Staff and legal assistance that I worked with (Esther, Mariah, Angelina) ) are efficient, helpful and informed, and keep the client updated of details. I am particularly thankful to the principal attorney Ms. Irene MuGambi, whom I found to be extremely helpful, knowledgeable, transparent , capable, trust wordy, caring and compassionate, and being able to address and resolve complex issues in simple manners. It was a great positive experience to do business/work their legal team. I highly recommend this firm.

I hired Williams & Kunkle to file the taxes for my deceased sister's estate for 2021. I paid $1000…read morefor this service for a relatively small estate. They completed the forms and told me to mail them to the IRS. I did so only to find out later that that will take nearly a year to receive the refund. Well, here it is, 2024...2 years later and the estate is no closer to receiving the refund than it was in March of 2022. After numerous communications with the IRS, we recently learned that the Social Security number that the Williams & Kunkle CPA used was incorrect. At this point, there seems to be little chance of resolving all of the problems this mistake has caused. Needless to say, I made a major mistake involving this firm in settling my sister's estate taxes.

Dear Scott Kunkel,…read more I'm not interested in any further communication with you or your partner Beth, whose yelp account you're using, probably just like I used my one and only yelp account to leave a review about how frustrating it was to try to discuss doing business with your company. When I called the second time, I was already a little frustrated by no one returning my call, so being interrogated by the person who took my second call and then being asked to disclose privileged personal information was also annoying. Then I found out I would have to wait another week to find out more about your company. This entire interaction could have gone very differently had you or Beth been available to talk at any point on the day I called or the next. Instead of letting me know it would be another week before I could speak to anyone to find out more about your company. The experience left me with the impression that you and your company don't really care about the needs of my company and maybe that works for you, it doesn't for me. Best regards, William Vehon

After paying the initial fee, Ross retrieved record from the IRS for my deceased mother. Then he…read moreghosted us. No response for 4 months. Ignored emails and was "out of the office" when I called. It's time to sell my mom's house and we cannot get ahold of anyone for answers to tax questions.

What an outstanding group they have here! I've had my taxes done with Mr. Shamshiri and his staff…read morefor over 10 years now and they deliver year after year. So happy with the level of professionalism, flexibility, and attention to detail. Whether you're an individual or a business, you can count on this firm to go above and beyond your expectations.

this is my second year working with Lisa and each year I appreciate the professional, timely and…read moreaccurate service provided. she's affordable. She's very efficient, knowledgeable, and talented in her profession of tax services. I feel confident when working with her. She's always responding timely when I have questions and I look forward to working with her next year

Great company. Very professional and efficient! They have been doing my taxes for several years…read moreand always help me with any questions I may have.

David is not only an excellent attorney, but also a very kind and genuine person. He helped me…read morethrough two charges and delivered results far better than I could have expected. He is professional, smart, and very approachable -- honestly, very adorable in the way he cares about his clients. My advice: don't waste your money on other attorneys just because of their name. David is the one who will actually fight for you and get things done. I'm truly grateful for everything he has done for me, and I highly recommend him to anyone looking for outstanding legal help.

Becky does an amazing job..friendly ' respectful ' fast response and highly reliable..her work…read moreethics is professional

Messaged them on Yelp and received a quick reply to schedule a call consultation. They were very…read moreknowledgeable, gave good examples and made sure I understood each aspect we went over. The best part is that she gave me a professional opinion that was unbiased. She could have recommended me use her business more, but she gave me the best advice for my situation. Highly recommend!

Contacted from ad for CPA services in Out North Texas 2024 business directory. Made the mistake of…read morecalling them and had three chaotic attempts with contract receptionists who wouldn't say if they were in the CPA firm or a pooled resource. Was forwarded to voice mail to another person not listed with Ron Allen in their ad. Struggled with unprofessional and incognizant receptionist who wanted to act as an information filter to send Mr Allen a message. I finally checked their website which didn't list the other person they had finally allowed me to leave a message on voice mail for, so I'm now totally confused. But I made a 4th attempt and used the web contact portal to describe my needs for CPA services which were several and my timeliness for getting a yes/no response within a few days. It's the 3rd day and no call back, text, or email whether they are available, interested, or unable to engage for any reason. Having been a registered professional engineer I find this pretty abysmal since there was no "out of office" voice mail greeting. At best they need to work with their receptionist. At the worst they need to check their Voicemail and consider getting a clerk who can marshal their front end business interface who knows which CPA services and customers they want or will take and not leave people hanging. Long and short I spent time asking professional friends ing for CPA references and I believe I have a tax CPA who meets muster. I don't recommend anyone who runs their business in this way without the courtesy of response as I believe that we were a good match from Mr Allen's advertisement. I have friends who are CPAs and who work for CPAs and I know how busy and hard they work, so perhaps it is just growing pains here. Good luck in any case.

Curt and Ron helped me in my first year of marriage tremendously. Also did back taxes for my…read moremother and brother-in-law. Did ours quickly and explained thing well. Research required for my brother-in-law and Curt did it well, which allowed him to qualify for much needed aid. Always responsive and helpful.