I brought my Tesla to Moody's Collision for repairs, and when I picked it up, the first thing I…read morenoticed was a large crack in the glass roof that absolutely wasn't there when I dropped it off. I immediately called the garage the same day and took photos to document the damage. Here's the kicker: two separate adjusters confirmed there was no roof damage noted on the intake forms when the car arrived. Even Moody's own intake documentation doesn't mention a crack. That should speak volumes--if the damage existed when I brought the car in, it would've been documented. But it wasn't. When I spoke with "Chris," who handles Teslas at the shop, I explained that I didn't think I should be responsible for a deductible on damage clearly caused while the car was in their care. Instead of having a conversation, I was dismissed with a sarcastic "sounds about right," as if my concern wasn't worth his time, and I was just going this the money. It felt incredibly disrespectful. This isn't just about a cracked roof--it's about accountability. Accidents happen, but when a business won't even acknowledge the possibility that they caused damage while your car is in their hands, that's a serious red flag. I'm now forced to pursue legal options to recover the cost of the damage. If you care about your vehicle--and being treated with basic respect--think twice before trusting it to Moody's Collision in Bangor ME.

Brought my car in a few days ago with a minor scratch issue. I have a Porsche which some places…read moredon't want to deal with. They resolved the fix that day, and the customer service was amazing. Based on my experience, I would recommend this company to anyone. Thanks for your help!!!

I'm sorry to say the owner retired and sold the business to an out of state private equity firm…read morethat specializes in auto body repair shops. I brought my truck in and they wouldn't even look at it until a week later with an appointment. I've heard horror stories from two other car owners with their cars sitting in the lot for weeks with the work not even started. I'm following Shaun to his new shop, Port City Collision.

got super scammed by this place. had a bunch of work done, the long-time manager at the time was…read moredisgruntled and on his way out, I believe our job was one of the very last jobs on or near his last day. he also took another employee with him to start his own competing body shop. that employee is the one that did the work, they lied about the work they did and it lasted less than 6 months and it now looks like it did before the work. this place is a scam. I've called twice and never had my call returned.

Great job, quickly done, very nice folks. They communicated as expected, there were no surprises…read morewith the service we needed. We'll go back.

These guys really go above and beyond. I highly recommend them for any body work repair or…read morealterations you would make on your vehicle. They also provide you with excellent service and scheduling i love my car and I trust it to Acme.

I've done business with S R Autobody several times over the past few years. I have found Stave to…read moredo quality work at a very reasonable price. He knows what he's doing and is very easy to deal with.

I was on vacation and had an auto body issue on a Saturday morning with a family of five in tow on…read moremy wife's birthday. Steve was the only one open. He got me right in, fixed me right up and got us back on the way in no time. 100% standup guy, super friendly and a godsend on a day like today. Highly recommended!

They communicated clearly and regularly, worked well with my insurance company, got the work done…read morewell and efficiently, and were generally congenial and competent.

I have known the owner Dave for twenty plus years. He handles all of my families vehicles with care…read moreand financial prudence, and he fights properly for your position with the insurance adjusters. Good guy, good service, and quality work. 4 stars, recommend.

Quality work & half the price of the body shop I regularly worked with. This place came highly…read morerecommended, could fit me in right away with a quote and get the work done quickly. This is one of these great local places where there are no frills & direct customer service from the guy who's doing the work.

I was rear ended very badly and my car (2020 Civic) needed a lot of work (rear bumper and quarter…read morepanel/unibody). Mike was professional, expert, and communicative. He went above and beyond and I am very appreciative. My car looks perfect and feels just like it did before the crash. The process of communicating/coordinating with my insurance was also seamless. I am very glad I went here and not the DRP. I highly recommend this place, and I hope that small, honest, independent shops like this continue to get the business and recognition that they deserve.

I was involved in an accident and needed to find an autobody place to get my car fixed. I looked up…read more'auto body Portland' and Mike's place was one of the first results. I called him and he picked up immediately, and was very nice, personable and professional. I've never dealt with a car repair this big myself and he answered all my questions and really made the process so much easier. He also was in communication with my insurance agency and honestly, did a much better job than they did at updating me on what was happening with my car. He got the job done quickly and I was SO happy with the result... He is great and the real deal, 100%. Will recommend to everyone I know.. Thanks Mike!!