Below is our personal experience with Yazel Megli Funeral Home in Marion, KS. We have family ties…read moreto Marion 100+ years. Email shortened due to Google character limitations My email to Owner: I want to express my extreme disappointment with both your Company's failure to provide the memory cards for my Sister's service and our conversation the day of her service, Saturday, June 14. You denied that we had ordered them but I reminded you that I stood right beside you as you entered the information & the chosen poem on your computer. We told you that we didn't expect many people & that 50 would be sufficient. I also reminded you that I had called the previous Tuesday, June 10 to ensure that they had been printed. You assured me that they had. I asked whether the chosen poem had been included and you assured me it had. You blamed it on someone else in your Company for not getting it done; stating that there was a note 'private service- family only- no printing''. Had you actually checked, you would have seen the note & avoided the error. You DID NOT CHECK & just told me what was convenient. You did not take responsibility, responding that the "appropriate person would be beaten". The appropriate person is YOU. You didn't notify us once you received my Sister back from MidWest nor let us know when her urns were ready as you had said. However, I did not think you would flat out be untruthful, telling me the cards were ready when they were not. There's no do over. My other Sister & her Husband regret engaging & paying for their cremations with you. I regret engaging you for xxx. Response from YM Owner: I received your email, and while we do try to please every single family, it was obvious to me that throughout our interactions, you were not going to be pleased with our service at all. I was especially concerned when I learned that your brother xxx was not consulted in the disposition of your mother. As a next of kin, he should have been informed by law. At great risk to my license, I proceeded with a cremation after being assured that all next of kin were present. I was able to speak to xxx, and he assured me that my company had no exposure. That is not right. I am sorry that you feel we are awful people- you have that choice. I, too, have a choice of who I will do business with, and I am appreciative that you will not be using my service ever again. No further response will be read. 1. xxxx was my Sister, not my Mother. I identified myself as her Sister every time I spoke to him. 2. Mystery why he believes that I would not be happy. I was always polite, not argumentative and had no reason to think there would be a problem until the day of her service. That's when I found out the cards had not been printed as assured. Our family has had several funerals there under different management. Always exemplary service. 3. There is not a legal obligation to notify siblings unless they were part of the will. Xxx was not named in her will and my Sister specifically requested that he not be informed since he had not contacted her in over five years. 4. I did inform the Owner that both brothers were not informed of her death and why. At no time did I "assure" him that all next of kin were present. 5. At no time did I say they were "awful people". I was conveying to him my disappointment with his handling of my Sister's service. Finally: the Owner does not dispute nor deny that the events as I presented above occurred. He turned it on me, the Customer, for his failings. I believe anyone would be upset learning on the day of a Service that the memory cards they were assured were printed were not and then the Provider blaming the Customer. Instead of a conciliatory response, he chose to insult and refuse any further communication. Interesting way to run a business. NOTE: "You are not legally required to notify a sibling of a parent's death unless they are named in the will or trust. However, it is often considered a compassionate act to inform them, as family dynamics can be affected by such news." agingcare.com keystone-law.com Again, she was our Sister, a sibling, not our Mother, a parent.

We recently attended a funeral at this place and were very disappointed, not only in their lack of…read moredirection/planning/professionalism, but in the fact that no additional seating had been prepared for the overflow and no one had introduced themselves as part of the funeral home so we had no way to ask questions about if/where we could sit until just minutes before the funeral started. They also had not saved seating directly behind the immediate family for other close family members (this is done out of respect for the family) even though this is normal professional courteous procedure. And there was not enough parking in their lot making it difficult for people who had to park out on the street (during rain) especially for those who were elderly and/or disabled. I emailed the home after the funeral asking them to address these issues. It has been 10 days since and....crickets.

From the moment I talked to Larry on the phone I just knew it was the right one. If you're looking…read morefor a place that combines professionalism, compassion, and exceptional service during an incredibly difficult time, this mortuary exceeds all expectations. Their ability to listen attentively to our needs, offer thoughtful suggestions, and guide us through the entire process made a challenging time just a little bit easier. Every step of the way, they demonstrated an unwavering commitment to honoring our loved one's life and legacy. What stood out most, however, was the level of care and attention the staff put into every step of the process, from helping with paperwork to coordinating the memorial. I highly recommend them to anyone seeking care during such a sensitive and emotional time.

Bought a monument for my mom and dad. Dad had not passed yet. Dad passes and I call to get the…read moredeath date on the monument and they want to charge me $500.00. The cemetery is local. I believe they told me that date would be free with the purchase of the monument. I am now going to get it done for 250.00. RIDICULOUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DO NOT USE THIS COMPANY.

Still waiting on the vases for the monument. We still get excuses after excuses. We've continued…read moreto deal with them since 2020. We are considering contacting Consumer Fraud, the BBB and possibly talk to an attorney. Who ever is finding the posts funny on other reviews haven't gone through what families have had to go through with no communication, broken promises and dates and money taken for almost 2 years with no satisfaction. AVOID AT ALL COSTS!!!!

I highly recommend using Stockham Family Funeral Home. Kevin and Tammie are so kind, caring,…read moreprofessional and genuinely care. They walked us through the process for my stepmoms celebration of life, they were so helpful and always so responsive on texts messages or phone call. Tammie also made our family a casserole during this difficult time and her husband Kevin delivered it. Thank you again Stockham's for helping and allowing us to use your services during this time of grief for our family. We are very pleased with their compassion and empathy. I highly recommend Stockham Family Funeral Home as I truly believe they care about your experience.

From the owner: Funeral Services, Funeral Pre-Planning, Cremation, Monumentsread more

The directed Brad is very compassionate & kind. We are from out of state & appreciated all the…read moreassistance. The funeral home is nice and welcoming.

From the owner: Our Pre-Planning Services make it easy for you to get your express wishes down in writing, ensuring…read morethat you have the kind of memorial service you truly desire and that your friends and loved ones can have total peace of mind that they are adhering to your wishes. We host Burial Services that convey both the solemnity of the occasion, but also the joy that comes from celebrating the life of a dear loved one. We are happy to attend to all aspects of the service, and we invite our guests to linger as long as they wish, fully enjoying a special and intimate time with friends and family. For those who choose it, we also offer Cremation Services; cremation can be a meaningful way in which many families mark the death of a loved one. We offer services tailored to honor those who are military service members and veterans, as well.