Thrilled first-time home buyers here! Faith & Louie Zember were knowledgeable, responsive,…read moreencouraging, assertive...all of the things you want in a great agent! We didn't even know how to get started, and they made themselves available to chat on the phone, go to dinner...all the nerves disappeared! We had the unfortunate timing of finding the home we ended up buying while they were on vacation in Italy, but they were willing and excited to put our offer together while on their trip!! Talk about first-class service! Faith & Louie also referred us to James Gross at Franklin Home Loan to help us with the financing, and he was amazing as well! We couldn't have asked for a better team!

Louie is a very knowledgeable Realtor and patiently counseled us through many challenging questions…read moreand real estate searches for land and for a house. Louie helped us find the right property for us and was excellent, with good guidance right on through the closing process, during which we had many questions. We highly recommend Louie as an excellent and honest realtor who did a great job for us. Thank you Louie!

Bill is very personable and helpful. We appreciated his feedback about the property we were looking…read moreat and since then he has supplied additional properties we might be interested in, with the characteristics we are looking for.

Bill treated my wife and I with a tremendous amount of care, professionalism and attention. What we…read morereally liked about Bill was his mix of a relaxed, non-pressure style while still being on top of the entire process. From start to finish, Bill's turnaround time was excellent. He didn't miss a beat and made the entire process comfortable. Moving and purchasing a home can be painful. It feels like a second full time job and can put a lot of stress on a family. However, working with Bill gave my wife and I a lot of confidence and comfort in an uncomfortable situation. Overall, the endeavor was a great success. Bill really had our back. I would absolutely work with Bill again and would recommend you do the same!

Received unsolicited marketing mailer with coupons to local businesses who are paying Coldwell to…read morespam us. This is the equivalent of junk mail in our inbox. We're supposed to be using less paper Coldwell, not more.

So, I get it, in the Real Estate world there is the legalistic, black and white view, then there is…read morethe ethical and moralistic view. Recently closed a house with Abby (Sellers agent) and the communication was bad all the way. Property had fell out of escrow and I stepped in with a 21-day close! Well with the Holidays (Veteran's Day and Thanksgiving) I was given the notice to release contingencies, again within the time frame, so no worries. I was able to release loan and repair contingencies, but appraisal took an extra day. Who buys a house not knowing if it will appraise, I didn't have extra money to come up with if it didn't appraise. So, that extra day cost me $2,500! My agent and broker kept trying to reach Abby to assure all was good , but needed the appraisal. The answer was to take back the $2,500. Again, legally they were good, but I'd rather deal with an agent who dealt with an issue with understanding and compassion. Oh and the Escrow Company (Fallbrook) also threw a curve with the traditional HOA time to review docs to having me sign a document releasing that requirement upon receipt. Again, covered legally, I'm just saying when doing business with a company I'd like them to have a little moral compass.

Carter Apodaca with Val Ives is absolutely phenomenal! We worked with him for almost a year before…read morefinding the perfect place to buy in San Diego. He is patient, kind, and incredibly knowledgeable. I highly recommend asking to work with Carter if you are looking to buy!

Janet Callaway helped us find our dream home in Murrieta and made the entire experience a joy from…read morestart to finish. We looked a houses throughout Murrieta and Temecula with her and never once felt pressured or insecure. We ended up finding the perfect house, and Janet was on top of every step of the process, keeping in constant communication with us and the selling agent, and going above and beyond at every chance. We couldn't be happier and highly recommend her and Val Ives Big Block Realty to anyone thinking about purchasing a house in the region. Five stars!

We had a great experience working with Matt Schaeffer on the sale of our home in Murrieta…read more From the first call, Matt was responsive and on top of it. He gave us clear guidance on how to photograph the house, walked the property promptly, and provided solid comps with real context from the neighborhood. His market updates were helpful and easy to understand. Once we went under contract, Matt stayed locked in. He communicated clearly with the other agent, helped us think through offers, and gave practical advice on repair requests and claims without pressure. We always felt informed and supported through the process. Matt is professional, knowledgeable, and easy to work with. We would recommend him without hesitation. Keith and Jennifer Schultz

Matt is extremely honest, professional, and ethical and made the sale of our home as low stress as…read morepossible. From the listing, to the open house, to the close of escrow, Matt's commitment to his clients is paralleled by very few agents in the field. Highly recommend!

Kimberly is an amazing realtor and a wonderful person! She is warm, professional, and took time to…read moreget to know us - she expertly guided us in finding the right neighborhood and perfect new home in Temecula. She is quick to respond to any questions or concerns during all parts of the process- even with random questions we had 2 months after we closed! We did our home search and purchase summer of Covid and Kimberly was also so respectful of us and the homes we visited regarding that as well. We are so grateful we found her! Five plus one million stars!!!

Kimberly "Kim" Ingram and her Team are the TOP OF THE MARKET! Kim LISTENED to our home search needs…read moreand DELIVERED. Buying a home can be very stressful and Kim did an excellent job of checking in with us on a daily basis as well as setting expectations of what we can expect next so that we didn't drive ourselves crazy sitting and waiting for the next update. What we valued most about Kim is she made us feel like a priority. She and her team do an amazing job balancing multiple clients (both sellers and buyers at different ends of the real estate spectrum) and their response time to our daily questions, e-mails and text messages were literally answered in minutes. Talk about TOP NOTCH CUSTOMER SERVICE. If you are new to the buying or selling of real estate it's critical to choose an agent that has a positive reputation as well as the experience to back it up. Kim is that agent! She has 25+ years of experience and is deeply networked in the real estate community. It made us feel so much more confident knowing that Kim knew various seller agents, reliable mortgage lenders, escrow companies and even dependable contractors should we decide to take on home renovations. A big bonus about Kim that I think other agents lack is her patience. Before we signed any document, Kim would thoroughly explain the details of the document and would answer any questions we had. Never once did we feel like we were bugging Kim. Kim's transparency is invaluable. We highly recommend Kim and her team for ALL of your real estate needs because her team will give you the 5 STAR treatment. You will find Kim is extremely detailed oriented and has a very proactive approach whether she is representing you as the Buyer or Seller. We are another fulfilled customer of Kim and her Team. We closed escrow on Tuesday and here we are two days later writing a review in the middle of our move because Kim and her team are worth our time.

Michelle Bassett is a pro and she gave us expert guidance and help in selling our home in Hemet…read more Our home needed some repairs, and Michelle referred us to an expert handyman and several contractors who were able to complete our repairs and renovations in a prompt manner. Michelle also gave us excellent advice throughout the process. We received 12 offers within 2 days and escrow closed on time. We are 100% pleased with Michelle and Bassett & Associates. Very Highly Recommend!

We live outside of California, but had an undeveloped lot that we wanted to sell. It's difficult to…read morefind a good real estate agent, even more so without the benefit of being able to actually meet the person. We were referred to Michelle Bassett by a local real estate appraiser we had previously worked with. With one of us having had a parent who once owned a brokerage and both of us having rehabbed and sold several properties, we have had contact with many, many agents over the years. The majority of them are underwhelming, putting in the minimum effort in order to extract the maximum commission. We listed a low-priced parcel with Michelle, which does not result in much of a commission. She was very organized, made sure we were constantly apprised with the activity on our listing, and aggressively marketed the property. We believe that our property would not have sold when it did without her. We would have been very impressed with her service had we listed a million-dollar property with her, but the fact that she provided the level of service that she did for a lot that resulted in a low commission is outstanding. She knows the market in the area very well and seems to truly enjoy what she does, with how much she's going to make off a deal not even seeming to factor in to the level of service she provides. We highly, highly recommend her.

Samantha is awesome! She really makes sure to keep you informed and follows up on everything. She…read moreeven worked with us and we entered escrow on our house while we were out if the country on a cruise! I highly recommend her!

When we bought our home we knew it was important to choose a good agent. The great part about this…read moreteam is that Samantha is not only a great agent, but you have the advantage of Joe's ability and skills to complete tasks if you can't find a turnkey house. We liked the bones of our house and were able to change it to what we loved. Thanks Sam and team for everything.