As a servicemember transitioning overseas, I had significant anxiety about getting my property sold…read morein an opportune time. That said, the ENTIRE process was coordinated by Terri and her team. MUCH more can be said on this as the devil is always in the details, but just know that this process was simply unmatched in all regards. With everything I had going on in my personal and professional life, her professionalism, kindness and accessibility was a huge reprieve. Terri has been extremely gracious and if ever I return to the Hampton Roads area, no other realtor exists except her! Thank you so much!

Terri went above and beyond in helping us get our house sold. We were in Hawaii when we decided to…read morelist and she handled everything for us. She was professional and courteous throughout the whole process. Our house sold in less than two months. I would absolutely recommend her to anyone looking to buy or sell a home. We plan on working with her again in the future.

Shannon has been amazing! She has been working with us to find us a dream home for over 8 months…read moreand all this time she has been very nice, responsive, attentive to our needs and wants, and mainly patient with all the requests we sent her way. She got us closed on time and recommended very good loan officer. It has been an absolute pleasure working with her and we are looking to stay good friends for many years to come!

Michelle had been so helpful and patient throughout our buying process. She is very quick to…read morerespond and goes above and beyond. She took the time to understand our desires in what we are looking for and has done an amazing job meeting our needs. I would highly recommend you choosing her as your realtor! Thanks Michelle for all you do.

If you are looking for a very knowledgeable and personable agent, Nelene should be your top choice!…read moreMy husband and I weren't sure if we could actually sell our home but with her tips we made it happen! She also got us into a beautiful rental, she does it all! We are looking forward to using her expertise when we go back into the housing market next year!

I would recommend Nelene Gibbs for your Real Estate needs. I have worked with Nelene in the…read morecapacity of the mortgage banker for several of her clients and she is always professional, quick to respond and always seem to have great communication with all of her clients. Her clients always have given her the highest praises. I believe Nelene is a Great choice for your real estate needs.

The most positive, uplifting, dedicated, hardworking realtor you ever did meet! She really takes…read moreher time and actually listens to you when she is searching for the perfect home for you.She's also very patient which is a big plus because finding a house to call home can be very stressful! Thank you Aqila for your hard work & dedication!!!

Heidi has stuck by us finding a home for two years and she never complained and was very patient…read morewith us. She's an awesome Realtor and has become a friend to us. She helped us sell our condo in no time flat and assisted us to a beautiful brand new townhome in which we own. Heidi has shown great patience and is always ensuring we are compliant with all of the processes.

RE/MAX-Jubilee Property Management is hands-down the VERY BEST property management company on…read morePLANET EARTH! From cradle to grave, beginning to end and everything in between, they made the property management process seamless. My wife and I rarely give 5 STAR glowing reviews, however, Susan and her team restored our faith in the real estate business and real estate professionals. If you have any doubts whatsoever, CALL SUSAN...if you are unsure the others are any good...CALL SUSAN...if you're wondering if your property can be rented out or not...call SUSAN...if you're considering selling over renting...CALL SUSAN...bottom line, call the SUSAN and the RE/MAX Jubilee Team! Prior to meeting Susan, we consulted two other local companies. The gentlemen who came to our house were both good guys, good salesmen and well-spoken in the "what does this client want" routine, but I wasn't looking for a scripted sales pitch, or a pal to hang out with, NO SIR, I was looking for a SEASONED, top-notch property management team to look after our $500,000.00 home while we relocated our family 3 hours away to Metro DC area. Susan Jubilee and her team are ABSOLUTELY THE BEST! As a former military investigator, I did my due diligence in finding the right property management team. From the moment we met Susan in our home during the consultation, we knew that she was LEGIT!! Absolutely, a PROVEN PROFESSIONAL! Susan made these first-time landlords successful because she had a vision and a well-documented plan, which was executed with precision. Trust me when I say, Call Susan. Fast-forward six years to 2020. Susan and Team Jubilee continue to raise the bar and deliver exceptional property management and customer service. I've read a few negative reviews about Team Jubilee, and I am here to tell you, they are not perfect and they don't claim perfection. Take it from someone who has been through the gambit of house and property management issues; Susan and her team are the BEST of the BEST!!!!!!!! Separate the wheat from the chaff; when it comes to reviews, see who has an ax to grind and who doesn't; who is offering genuine, honest, purposeful, God-inspired words and who is spewing negativity, hate, and discontent. "People helping people, it's powerful stuff"™ Trust me if you are a reasonable owner, with reasonable expectations, TEAM JUBILEE can't possibly let you down. MAKE THE CALL TO TEAM JUBILEE. FAST FORWARD ONE LAST TIME! Susan AND TEAM JUBILEE handled the sale of our property in Summer 2022 and everything went as SMOOTH as SILK.

I highly recommend working with Susan Jubilee (and her associate Gloria of 'Team Jubilee') for…read morelisting in a weak market. She viewed my condominium with an experienced and exacting eye, and recommended upgrades both minuscule (replacement of door knobs and hinges to brushed nickel) and large (roof and flashing repairs, new carpet, interior paint job). Although not entirely happy with a cash outlay to sell, I grumbled and complied. Team Jubilee made recommendations for contractors, and were able to enforce timely and cost-effective service and excellent craftsmanship given their repeat business leverage. A lockbox facilitated the upgrades. The results: my home sold for full asking price in a tough market (winter holiday & cold and gloomy = tough to sell a bayfront condo) before we had even staged or listed it. Bravo Team Jubilee! You can trust her expertise and experience.

So disappointed in how our home buying experience went. Be wary of people that use their own guys…read moreto do inspections and fix things. They are probably working for them so they get the sale! Here are just a few things that the inspector and realtor did not catch or mention: The electrical connections for the fans upstairs were a major fire hazard and I simply cannot believe this was overlooked. Whoever connected the fans before, connected them to a 220V AC unit for the sunroom. They kept lowering the gauge of the wire so it went form 10 gauge (dual 20A breaker) to 12 gauge to 14 gauge wire and eventually to 18 gauge and it kept blowing lights and burning motors on the fans. Not only did the inspector not notice it, but the contractor that replaced or fixed the fans didn't say anything about it!!!! They also forgot to mention that there were no electrical boxes behind the ceiling fans. They were screwed in directly to the joist through the drywall. Of course, that is not what we were told. Also, another major issue is that the hood over the stove is vented to the sunroom as well which was never put in the inspector's report, and I am sure will be another electrical issue. I am also pretty sure that this particular home model had a loft that was converted into a third bedroom and that information was never given to us. I am not sure why any of this was not caught by the inspector, but this is why I had pressed hard for a second inspection by a different inspector. In the backyard there is a shed that is in bad shape and was found to have termite damage. I asked if the homeowner would be willing to remove it, only to be told by my own realtor that was ridiculous. And sure maybe it is, but then what is the harm in asking! Our sunroom had a bad panel in it. We were told oh it will get fixed but not until after the closing. I wasn't having it and wanted out of the house and voiced my opinion about the house, and me wanting out, and another inspection. All of the sudden the night before closing everything is fixed! So the realtor quickly got someone to go in and patch it up. Heck for all I know it could have been him! We didn't even have time to look! My husband says whoever did patchwork did a lousy job and the fact that the paperwork stated they needed to use a qualified contractor for everything. That was never done. Our sunroom leaks of course right where that panel is now! I feel like a fool for a number of reasons. First, I knew in my gut there was something not right about this house. There were so many things that came up in the inspection but I could also tell it just wasn't a good well maintained home. There was a lot of work that needed to be done and I didn't trust the inspector's report. I desperately wanted a second opinion and was basically shut down. Then at closing my name was left off the deed. I should have gotten up and ran then! I felt like I was being forced into buying this house and it wasn't like buying a house it was like buying a used car! Also at closing I felt like I was forced to write a review about the experience. I was made to feel bad for wanting so much to get done, that I felt like I was in the wrong! I was actually feeling guilty and very pregnant, so I wrote what I felt would be fair ,but it is not the way I truly felt. My husband has had to fix so many things with this house already, thank God we've documented all of it too, I am planning on taking my situation elsewhere. My advice: HIRE YOUR OWN INSPECTOR! And if you are not happy with your realtor or the answers they give you get a new one!

I've been using them for years to manage one of my homes. I own several homes and use 3 different…read moreproperty management firms and the Ron Sawyer Team is the worst of the three. The largest complaint I have is that they don't take the time to see what the owner really wants and how the owner wants their property managed. Additionally, the amount of turnover is detrimental. In 4 years I've been assigned 4 different managers and now on our second website. The manager I have now, Shannon, is great, but the problems appear to be at a higher and more systemic level.