I've had Long's AC out on a few different occasions, and none of the repairs were inexpensive by…read moreany means. One of the more recent repair recommendations was close to $1,800, which made me pause. I decided to get a second opinion, and was offered a much simpler solution--adding a second cold air return--which resolved the issue and actually improved system efficiency for around $400 total. My takeaway isn't just about Long's, but HVAC work in general. Always get two to three bids, especially for air conditioning. I've had multiple companies work on the same house, and it still wasn't running correctly until a simpler, more experienced solution was applied. You don't want inexperienced technicians guessing or experimenting on your system. You want someone knowledgeable who's been doing this work for a long time. Ask questions, challenge repair recommendations, and require that they put it in writing that they've correctly diagnosed the issue and that the repair will fix the problem. There's no reason you can't ask for that before approving the work.

Today I had a 24kw whole house generator installed by Long's a/c…read more Six men got here by 7:45 am and where gone before 11 am. They worked quickly, neatly and efficiently as a team. I was very pleased with their work and would highly recommend them to everyone.

What a refreshing change from their larger competition in Avon Park . Our 3-year-old air…read moreconditioner has required multiple service calls due to a faulty drain line. The competition came out several times last year , charges a lot of money and still the failures continued . These guys came out on time , rehung the drain line so it actually sloped down and charge this only 125 for the service call . I would recommend them over other providers in the area .

This has to be the most disorganized company I have ever dealt with. They came to my home 5 times…read moreto service a 4 year old unit (which I bought from them, still under warranty). Every time they billed me for a service call. They make appointments to come to your home, and never show; they hire anyone to fill an employment void, and don't honor warranties. This is a prime example of a business growing too quickly and lacking the proper training for its staff. I once liked this company; because they cared about their customers. Not any more.

this guy Alex Lattimore is a thief, he came to my house September 2025 to pick up my generator to…read morefix and he never returned it back, He never answered his phone. Please do not get involved with this guy because he will put either a bad part into your generator or he will steal it.

Don't use this scam artist. He isn't even supposed to be using Generator Guru as his name anymore…read moredue to legal battle. He claims he is "insured" and able to pull permits and is not.

I had an electrical issue with my water pump and George came out the same day after I reached out…read moreto him that morning. My water pressure had conked out to zero psi that morning. After calling a few other electricians in the area I was told a few days for someone to come out. George came out that same day. He is a life saver. He fixed the power issue to the water pump that same day. He even left to get parts and came back finishing the job late in the day. Great and friendly customer service.

Called in Dec. The man came told me what it would cost. Said he had to order parts and would be…read moreback in a week. Called two weeks later said parts would be in the next day snd he would call. It is now the end of Feb. and still hasn't called or come to fix the problem. Called someone else and it was done in a day. Would not recommend

Great service great communication. Highly recommend for generator install…read more Very satisfied with everything so far.

The 2 workers who were assigned to my job did an outstanding job. They were very professional and…read morepolite. They did exactly what they were supposed to do and then some. Thanks for a job well done.

I will start with the bad since it focuses around the installation that took place a year ago but I…read moreonly now found an issue that is note worthy. This week I was in my attic and while there shined the light around to just check things out. I noticed a large area pretty far back where the insulation was oiled up. I worked my way back only to find that when the ran the power cables through my attic they pulled back about 10 feet of the insulation on to of my ceiling to pull the cable. That was fine but they failed to put the insulation back which left my ceiling area bare and non insulated for the past year. Shows low attention to detail when finishing a job. The good is the service tech that came to the home for the first yearly service. He was very professional and checked with me to go over his findings. Mostly good but he said there was a rusty mounting bolt inside housing and suspected the sprinkler hits it alongside a corroded coupling o. The gas line caused by same. After he left I check and the sprinkler has not been on for more than 6 months but the spray did not hit it anyway. Also water really can't get inside the housing. What I did see is one rusty bolt and three others that looked new. I suspect the three bolts are good quality SS and the rusty one is a defective SS bolt or not as at all. As for the coupling, it gets hit by rain water all the time so it should not be rusting. I cleaned both for now and sprayed with T9. I plan on buying a new SS bolt and replacing the one inside myself. The rest of the work performed looked to be a job well done.

Don Morgan provided outstanding customer service. He was On time and professional. He listened to…read moreour concerns and did a thorough inspection of our generator to diagnose the problem. Made the needed repairs and explained everything he did. Great technician.

Tew Electric has provided service to me on a few occasions recently. I continue to be impressed…read morewith the quality of customer service and fast response time which I've received. However I must especially thank Elise and her assistant, Diego, for their thorough diagnosis of my most recent problem. Both were personable, clearly explained the issue and provided quick resolution. Thank you Tew!

Great company! Received timely calls back for service. Great value. Very professional. We received…read moremultiple estimates & Tew Electric was the lowest price & best value. We have used Tew Electric for multiple properties, always a great experience!