Absolutely recommend! We currently have car insurance through State Farm, but now we were needing…read morehomeowners insurance. Thankfully Chelsey and her account rep. Abby really helped out us. We received emails and texts very quickly, really making the response time is impeccable! Just after a couple days of back and forth questions/answers we quickly came had a quote, and we made our decision. I 100% would recommend and highly commend the team at State Farm for hiring both Chelsey and Abby. This duo takes the cake!!

Chelsea and her staff are helpful, knowledgeable, and more than willing to go the extra mile for…read moreyou. ValB

Poor customer service..I ended up finding my own car insurance since the quote Odiorne found me was…read moremore pricey than before.

We have had a superior experience working with Odiorne. Jo is quick to respond, timely, and an…read moreoverall pleasure to work with. She is matter-of-factly and pleasant, and provides excellent customer service. She has helped us with both renters and car insurance to find the plan that works best for us. Highly recommend!

Customer Satisfaction is Arlo Henderson and his staff what is all about…read more I experienced what an outstanding, professional, efficient, dedicated, and hard working agent is, Arlo and his staff took my personal issue seriously and made it priority on their list. They solved my issue super fast. My wife and I were very impressed with the help from them. Once again Thank you for everything you guys did for us. God Bless Arlo Henderson and all of his staff.

I am beyond satisfied with their service. Their customer service is outstanding! Arlo is very…read morecaring and so is the rest of the staff! Emily and Maria have both assisted me in several occasions and they are very efficient and handle things in a timely manner!

The service I received was excellent. Great Communication and answering all Questions that my Wife…read moreand I had. I would Highly Recommend this Agency.

John and his team were fantastic in their help to insure our new home. We live in Ohio and are…read moremoving to Florida. They made the challenge of getting insurance while not being there in person easy. We appreciate all their help and would recommend them to anyone looking for insurance!

My wife and I have been with Insurance Company of America for several years, and we've consistently…read morehad great experiences. Most recently, Desiree helped us navigate a complex and stressful insurance situation with patience and expertise. She made the process much easier to understand and found us excellent coverage at a great price. We really appreciate the support and highly recommend both Desiree and the team.

I am in agreement with Mr M who also understands the value of "Customer Service" a trait this…read morecompany lacks. This company sells insurance, collects their fee(s) and bails when the going gets tough as if they received nothing for doing something. I filed a BBB Complaint to which they did likewise, nothing. I get a threatening email from Mark Schultes saying "I'm sorry" it is about the policy he collected fees to bind and the emailed attachment was not even honest. Don't you think he had a duty to ensure what he was sending me was factually correct? Me too! Well it wasn't, and at the end of the day the threat was a cancellation of my FULLY PAID [on 07\05\23 $2,250.46] HO3 policy emailed to me on 7\25\23 by Mark Shultes of Complete Insurance of Whesley Chapel FL, stating I refused a "drive-by Inspection" [how can anyone refuse a drive by anything when drone photos already were a part of the original application process?] by "Direct Cancellation Notice on the Diary Date of 08\08\24". I absolutely did not refuse anything. Mr. Knumb Nuts of Complete(LY) Lacking Insurance apparently elected not to submit the four-point inspection report that clearly has Drone photos showing the home canNOT be seen from either of the two abutting streets. Yet he had the audacity to email me lies and then run and hide. So much so on 8\7\23 when I mailed a cancellation notice of that policy purchased through this "company" found on FMAP [Florida's Market Place Assistance Program] he once again did what you would aqnticipate he "uploaded the executed cancellation notice and said thank you if you have any problems contact that company and gave me the number to the company I already had". So I fill in the blanks that Mr M from Manhattan missed. Not only will they not provide you the information requested, no. They'll actually take affirmative actions to perpetrate and perpetuate a fraud. All the while making their measly few dollars. These people would sell themselves short and take you along with them for under twenty-five dollars. Mr M covers a very valid line of suspicion and intolerance based upon withheld facts and information necessary to an informed decision by consumers confronted by this surely suspect entity. I take it one step further to show you that they have not a single ounce of scruples or business sense let alone honor and integrity they simply are lacking in each and every area. Frankly I don't think they care because as WC Fields once said there is a sucker born every minute and they look to cash in every minute or as soon thereafter as is possible but yet not barely practical. BUYER BEWARE here!

Stu was very responsive and helpful in choosing my insurance. He was very attentive and cared about…read moremy needs. Thank you!

Stu and Zoe have been such a pleasure to work with. They were able to help me get signed up for a…read morehealth insurance plan that not only met my needs but was affordable too. Before signing me up, they took their time to discuss all of my options, answer all of my questions, and they even followed up with me months later to make sure my health insurance plan was to my liking. Semper Insured is an insurance company I look forward to referring others to as well as continuing to work with myself in the future years to come..

I needed an Insurance binder for another state, and thanks to Lisa Brown who went above and beyond…read moreto get me the information needed after the other state was knit picking about where on the paper certain information should be located. Thank you for not sounding annoyed when I called back and explain, but understood that I had no choice and got it done for me. Thank you for your professionalism.

I had a wonderful experience with Leighanne yesterday! I added my wife's car to my policy and…read moreended up saving a lot of money without losing valuable coverage. Leighanne calmly explained all of my options and I felt very confident that I've chosen the best insurance company for my needs!

I've been a client since 1996 and they've been with me all the way. They're always so friendly,…read morewarm and professional. Thankfully, I haven't had any big problems that required a major insurance response-but I trust them completely to handle any emergency. I'm a fan!

Been a customer of this agent for going on 30 years now - high level of professionalism, good…read morecustomer service, and right there when you actually need help. I'm a fan.