The doctors were phenomenal in taking care of our baby girl . She had repeated ear infections and…read moreher hearing was very bad . We had no idea and everyone made sure to diagnose and treat her. She had a tube placed in both ears and is now thriving . Thank you so much !

I had an extremely frustrating experience with this office. I was trying to schedule an appointment…read morefor my daughter, but it took forever for anyone to return my calls. When they finally did, they didn't listen to my concerns or understand that I was trying to get an appointment as soon as possible. Instead of helping me, they transferred me directly to the billing department. That's when things got even worse. The billing staff claimed I hadn't paid for my previous visit and charged my card again for the exact same amount. After I pointed out that this was a duplicate charge, they couldn't even find my original payment in their own records. Instead, they asked me to provide the payment receipt to prove they had already charged me. It's unbelievable that a medical office expects patients to keep track of their own billing errors because they can't locate their own payment records. Between the poor communication, lack of customer service, and disorganized billing process, this has been one of the worst experiences I've had with a medical office. It took 5 hours just to get someone to call me back, and another 2 hours to get them to realize they had double-charged me and finally reverse the duplicate charge. What a mess of a system!

Dr. Luu is the best ENT I've seen here. He's very knowledgeable and pleasant to work with. He does…read moreseem a bit rushed trying to get patients in and out quickly, but overall I'm happy with him. I still don't have any answers about my problem, but feel confident he will accurately diagnose me on my next visit after an audiology test. Dr. Luu is a great doctor and I do recommend him! Just make sure you have a list of everything you want to discuss beforehand because it's easy to forget a lot while you're being examined.

My mom had an earache around thanksgiving and she called to make an appointment but Dr Luu was…read moregoing on vacation so they gave her an appointment three weeks out. By then her earache had gone away but she decided to go to check for ear wax. Dr Luu noticed her thyroid had nodules on it as soon as he walked in the room. My mom goes to her primary care physicians regularly but she never noticed anything and only tested for thyroid hormones which were normal. Dr Luu suggested an ultrasound and then a biopsy at the pathologist. It turned out that there were some abnormal cells and my mom needed her thyroid removed. Dr Luu is so observant, knowledgeable, reassuring, and humble. My mom was so nervous about the surgery and he took his time to make her feel comfortable. He's a very sharp diagnostician as well as a skilled surgeon. We're so grateful for his care.

Don't be fooled by how easy it is to get an appointment with this doctor. I was desperate to get my…read more18-month-old son seen and noticed he had immediate availability. After my experience, I understand why. At our first visit, very little was done other than scheduling a sleep study. That was fine, I understood my son was young and additional testing might be needed. However, between that appointment and the sleep study, we ended up in the ER because of concerns about his breathing during sleep. The ER physicians reviewed videos I had taken and advised me to follow up with the ENT the very next morning because the videos suggested a possible obstruction. I scheduled an urgent follow-up and brought multiple videos documenting exactly what we had been seeing at home. The doctor refused to watch them. Every concern I raised was immediately dismissed with, "He's sick." The problem with that explanation was that I had originally brought my son in before he was ever sick because these symptoms had already been occurring. The exam itself was upsetting to watch as a parent. My son was screaming while being restrained while a scope was performed ( 2 days later another ent did the same not a tear no restraints needed ) The dr offered very little explanation, put him on his 5th round of antibiotics and a steroid and left the room. What bothered me most was not the medical decisions, it was the complete lack of compassion, curiosity, and willingness to listen. I came in with videos, ER recommendations, and genuine concerns about my child's breathing. Instead of feeling supported, I felt dismissed, unheard, and left the appointment in tears. As a parent, there are few things more frightening than worrying about your child's ability to breathe. I left this office feeling like my concerns were treated as an inconvenience rather than something worthy of discussion. I would never return and would strongly encourage other parents to seek a provider who takes the time to listen.

Dr. Jakobsen is pompous, dismissive, and rude. He acted like he knew everything about my condition…read morewithout listening to my experience. He claimed that my condition was not real and that I should be treated for acid reflux even though I had tried various treatments over the last two years. He eventually left the exam room without giving any sort of actual help. He is very unprofessional and should not be practicing medicine if this is how he will treat patients who are desperately seeking medical treatment.

I like Dr Cho. Professional. Efficient to the point that…read moreyou may feel rushed. . Clean office.

He wasn't in with me long enough to know him, didn't introduce himself either…read more Waited 45 mins. For him to even come in office. So overall won't be goin back,no need

This was the most dismissive and disrespectful medical interaction I have ever experienced. I went…read morein with significant ENT concerns and was already feeling anxious about my symptoms. He entered the room, delivered an extremely distressing prognosis in a blunt and insensitive manner, and left without offering reassurance, options, or meaningful discussion. He presented a diagnosis and emphasized an extreme worst-case outcome that caused significant alarm. Concerned, I sought opinions from multiple other ENT specialists, who expressed that his assessment and the severity he suggested were not medically supported, did not align with their clinical findings, and were not considered plausible. This was both shocking and deeply upsetting The way this information was communicated left me in tears. I will always remember how I felt in that moment, completely unsupported. Regardless of the clinical circumstances, empathy and compassion are fundamental in healthcare, and they were entirely lacking during this visit. After reading other reviews, it is evident that many patients have had similar experiences, which is deeply concerning. It is also troubling that this is the second time my review has been removed, raising questions about transparency. I would not recommend this provider to anyone.

He cannot tell the difference between a bacterial infection and a viral infection.He misdiagnosed…read moremy condition, resulting in permanent injury to my cranial nerves.

I lost a lot of weight back when I was a young teenager and my skin never went back to normal…read more Combine that with regular aging and nothing was going to help my loose stomach skin. I've been dreaming of fixing it for over ten years. Finally pulled the trigger and went with Dr. K after getting a few consults. He's so kind and patient. Answers all your questions and takes his time with you. He was so reassuring and made me feel safe and well taken care of. I love my results and just wish I was able to do it sooner. It was so worth it. Thank you Dr. K, Karen and the rest of the staff at his office.

Dr. K and nurse Karen have been the most amazing caring professional persons. I was botched by a…read morelocal plastic surgeon and Dr. Kachenmeister has been so caring, knowledgeable, patient, and spends the time to explain and takes his time. He is absolutely an angel sent from heaven. I'm so blessed to have him and Karen. I'm forever grateful.

Dr. Thompson saved me from a sinus infection that lasted more than 5 months. Anolther ENT did…read moresurgery and many rounds of antibiotics before I went to Dr. Thompon. Dr. Thompson did a culture on my first visit and discovered an antibiotic resistent MRSA. He then prescribed the correct antibiotic for a long enough course of treatment to cure me.

We were looking forward to our appointment after reading all of these reviews but once he walked in…read morethe door, he quickly presented himself to be annoyed, arrogant and rude. Basically spat out 3 choices I had which was over the counter med, and MRI as a stab in the dark or a 2nd opinion. (This was within about 2-3 mins of him entering the room). Said he has absolutely no idea what's causing my child's pain and said he couldn't even get a scope through her nose bc she has SO MUCH SNOT (repeatedly) and seemed annoyed we were even there when she had symptoms of a cold (she had clear nasal passage when appt was make weeks prior but had a slight nose cold a week before which she was recovering from). Rushed out of the room just as abrasively as he entered. Wow. My child was left wondering why he was so rude and whether she did anything wrong. Waste of time and money.

Dr. Mundi performed my tonsillectomy and couldnt have asked for a better experience. From my…read moreconsultation to my surgery day was a complete breeze.. The surgical team & nurses were top notch and felt completely at ease. Although it hurt like hell during the recovery process lol im glad i got procedure done and over with! Would return if i need a ENT doc again :)

This guy is amazing. I had a perforated eardrum and infection, which just wouldn't heal. He was the…read more4th ENT I'd seen and by far the most through. The 1st ENT, referred me to another ENT in his office, with more experience. I saw her 2x and she was somewhat informative, but the end a waste of time. She suggested I see a neurologist, but couldn't recommend anyone in particular. I didn't think that was the best way to go, so instead saw another (well-known) ENT 3X who he was very helpful, but I still wasted well. He was very far and it took 1/2 day travel time. So, I then I tried Mundi. I was so glad I did, he didn't try to pass me off on another DR. He wrote a dif type of eardrop, cleaned my eardrum and orered an MRI, something each of the 3 ENTs before him failed to do. With his care, my ear finally healed. I wholeheartedly reccomend him to anyone with ENT issues.

I was genuinely impressed by Dr. Wells' level of care. From the easy scheduling to the helpful…read morereminders and the zero wait time, the entire experience felt smooth and considerate. The staff were warm, attentive, and truly caring. Dr. Wells conducted a very thorough exam and immediately suggested a medication‑based treatment as the first step. His conservative, thoughtful approach and the time he took to explain everything made me feel completely comfortable and confident in his care. Highly recommend.

Dr Wells has been my go-to doc for Vertigo and Tinnitus. He cleared my vertigo and has been helpful…read morewith diagnosis and referals to specialists that treat tinnitus. His staff is excellent and welcoming.

I had my 1st appointment with Dr. Pedarsani yesterday. Rebecca gave me a warm welcome and…read moreimmediately put me at ease. She provides excellent customer service with her conversational style. Dr. Pedarsani and her nurse Joanna were patient, thorough, and extremely detailed. I'm thrilled to have found this team of amazing women who are clearly living their passion and care deeply about their patients!! I chose this team off of Yelp reviews. Grateful.

Her professionalism, expertise, and genuine manner for her patients are very commendable. Dr…read more Pedarsani took the time to listen to my observations, thoroughly explained the diagnosis and treatment, and ensured I felt comfortable all the way. Her attention to detail and compassionate approach made my experience with her very positive. I highly recommend to anyone in need of excellent medical care.