I'll start with this, Markl's is a Law Enforcement Supply store not the Joe blow gun shop. That means to purchase at Markl's one must have Law Enforcement, EMS, or Fire Dept Credentials to qualify to buy a firearm there. Markl's can sell their firearms at the prices they can because they are a "Blue Label Dealer" which requires these purchasing restrictions. Now on to my experiences today. I was immediately greeted when I walked in the door as were all other customers while I was there. The staff was knowledgeable about their products and willing to take time to show them to anyone including getting out non-display models if the model a customer was interested in was in stock but not in the case. I spent about 2 hours there while Bart, one of the armors, did some work to my sidearm and one of the local police officer's sidearm. I got their before the officer but Bart informed me that he was going to get the officers gun finished first as he had to be on duty shortly, this is customer service! My experience was no where near the other reviewers. I would wonder if they were not qualified under the above listed credentials and were upset they couldn't buy their, because the prices are awesome, as a result. read more

If I could I would give a big fat ZERO! The worst customer service I've seen in years. Very poorly stocked merchandise. Also seemed as long as your of "lighter" persuasion you're good to go. Not recommended. read more