I would strongly advise to not go with this company. For one, they do not have an office- they operate through the employees at Popular Flooring. I never see the landlord or talk to him ever as everything we do has to go through the employees at Popular Flooring. He does not use an official Texas lease when having tenants sign leases, which means there is no guarantee that his properties have been inspected or that they are up to code by Texas law for rental properties. My boyfriend and I moved into our house February of 2019, two months before I had a baby boy. The hardwood floors had been done poorly- the sealant wasn't spread evenly and they didn't even reach the walls. Just globs of shine all over the place. None of the windows open, which unfortunately is not a requirement for rental properties in Texas, but because of that, they didn't air out the fumes from "doing" the floor. They had put new cabinets in the kitchen, and didn't clean it- there was dust all over the doors, the shelves, the counters, and the kitchen floor. We had moved in with one of the bathroom windows being broken, and the plumbing in the shower not working. Before we decided to rent the place, during our viewing, there was poop and cigarette butts in the toilets, which means they were smoking in the house while they were working on it. We've had the plumbing be repaired twice now, and both times they hired a crappy company who did a poor job. The first guy they sent out put wood down my sink disposal, which ended up breaking it and had to be replaced. The second guy didn't nail the entrance to under the house down all the way, which is located in our bedroom for some reason, and I almost stepped on a nail while 8 months pregnant due to his negligence. They painted over all the windows, which is why they don't open. I didn't think to check while we were viewing the property because I had never lived in a house where the windows couldn't open before. Our landlord, Mike, also head of the company, also hired an AC repairman to come out and fix our AC when it was leaking. We requested a call before he came so we could put our dogs outside. They aren't aggressive but get very excited and want to jump and have attention, so to keep them calm, we put them outside when we have company. My very friendly boxer broke one of our windows because the AC man provoked him into attacking. I found it ironic that the mechanic struggled to replace the window because the windows don't open. Despite seeing the AC man provoking my dog, my landlord gave an attitude about my "aggressive breed" dog, stating that boxers are considered aggressive because they look like pit bulls. Referring back to my comment about the houses potentially being in violation of Texas code for rental properties, my boyfriend and I have discovered three violations so far in our current home, two. We're inquiring about contacting an attorney to see if we can request a city inspector to check the rest of the house. Unfortunately, I can't break my lease early as we don't have the funds with having a newborn, but I'd at least like to live in a nice home so I figure if I can get the house taken care of, that would be better than nothing. Now we're having bug problems, I'm pretty sure ants are infested in the walls and bugs are breeding under the house; and our front door won't close because they didn't line the latch with the hole up right when they installed the door prior to us moving in. I greatly regret moving into this house, but even if I had done some research before moving in, I wouldn't have found anything about this company. I don't want someone else to make our mistake. Mike seems very cheap, and even one of the companies he hired had told us that, and he seems generally uncaring of his tenants. After the issue with the broken window with the dog, the handyman came out to fix it and then reported us to the landlord because we hadn't mowed in nearly a week, and we got in trouble with threats that he would report us to the city, despite the fact that that week had a lot of tornado warnings and watches and a lot of thunderstorms. So the way I see it, our landlord expects us to put ourselves in danger to ensure the lawn is taken cared of, because the grass is more important than our safety. Anyway, just lots of issues with this house, both old and new, that show this camping is negligent in putting the proper care into their properties. Will not be renewing my lease with this company. read more