I went here to get my ski boots fixed because they were bothering me. Seemed simple enough. Not…read moreso much. The boots I bought in the US are adjustable--the ankle, calf and toe areas. After one of the staff laughed repeatedly at my husband and me for thinking we could adjust the boot--for the record, you can; I had it done at home and I did it back at the hotel--the guy disappeared with my boot for at least 15 mins. He never said what he was going to do, where he was going, or when he'd come back. Fifteen minutes later, he appears. The boot fit better, but j still have no idea what he did. This is a business? Are you shitting me?

Not sure about the previous review but we found the staff at the Nasserein branch helpful and…read morepleasant. Two of my mates bought their boots there and had them fitted which meant going back almost daily. I rented skis with them. The price for the latter is a bit steep and there seems to be a cartel going on in St Anton as all the stores have the same price. However the equipment available was top notch well maintained and they were happy to let me try 5 different skis until I found a pair I loved.

What is the point of booking online? This place does not prepare the kit in advance and makes…read morecustomers re-enter all their information on arrival.

Had to leave day and a half early, refused to give me any discount, just pocketed my money for the…read moreunused days and took the skis off me to rent again. I was surprised as the guys who had originally rented me the skis had been so nice. I won't return and as a regular St Anton visitor it's their loss in the long run.

Joshua was a huge help! Very clean and professional shop,…read morewould recommend to anyone planning to rent equipment for your trip! Staff is very knowledgeable and helpful, extremely accommodating!

Will not be coming back…read more 1. Made a reservation online, and tried to pay for it, but the site was broken and did not accept payment due to the merchant's problem. I took multiple screenshots of this, but the guys still refused to honor the discount. 2. Reserved regular skis, which are said to be overall a good choice for beginners. As a conservative slow skier, I always rent just a regular ski. They insisted on giving me a premium ski saying that regular skis do not provide control (regardless of what their website claims). I rented excellent regular skis at Intersport in other locations, so I know for a fact they have what I need, but I was just exhausted trying to deal with these guys. 3. They insisted on giving me boots that are .5-1 size bigger than what I normally wear, and tried to sell me a 30 euro inside liner to get them to fit well, despite me asking for a smaller boot. 4. I had a card for a locker rental from my hotel, but they still said I had to pay to leave my boots in a locker. All in all, I paid about 30 euro/day more than what their website quote was. The entire experience was so draining, I am never coming back. There are plenty of rental shops around the gondola. My friends went to either Sport 2000 or Euro 2000, or something like that, and we much more satisfied. I am going to another shop next weekend.