Changing from 5 stars to 1: Here is why…read more Update 07/25: I had to pay $250 for a new battery, as my old one was 15 years old. Austin could have replaced it, as I brought the car back multiple times under warranty. After I told Mr. Will about his son and hung up the phone, he tried to resolve the situation in his favor, leaving me uncertain about the status of my car. Look at the screenshots. Unbelievable! By the way, the place isn't next door; it's 9 minutes away. Update: 07/04- Austin was very inconsiderate and, frankly, lazy. The car had a transmission leak, and he and his mechanic attempted to charge me when I requested a warranty repair. Initially, Austin dismissed it, stating that since my Volkswagen is a foreign car, it's best not to interfere with it. However, my brother advised me to get it fixed immediately, as it was a significant issue given my commute for school. After a calm discussion with Mr. Will and his mechanic, I was not charged for sealing the transmission leak, despite this occurring just one day after purchasing the car. Upon requesting a work slip, I was informed that since no payment was made, no such slip would be provided. Approximately one month later, the check engine and ABS lights illuminated. I contacted Mr. Will, with whom I have had no prior issues. He instructed me to bring the vehicle in so Austin could examine it, noting that the mechanic would be available on Thursday. After traveling to the location, Austin informed me that I needed to return on Friday, resulting in wasted time and fuel. He did not inspect my car or acknowledge my presence. Consequently, I am now at Meineke to determine the cause of the issue. Mr. Will worked with my fair credit, a result of unforeseen circumstances, and found a vehicle within my budget. While I initially desired a Honda CRV, my financial situation was slightly insufficient. However, he provided me with a reliable 2015 Volkswagen Jetta, and I am satisfied. The vehicle is well-equipped, and I am learning its features. My current payments are more affordable than those for my previous car, and the down payment was manageable. Mr. Will and his son responded promptly when I encountered an issue. They are very friendly. He will alleviate your concerns, as a woman seeking a quality used car at certain dealerships can face challenges. I was referred to him by my lender and could not be happier or more satisfied. I highly recommend Mr. Will

They really took care of us! My girlfriend got her first car and it's great! Very quick process.read more

I'm new to the area and needed a car, fast. I knew what kind of car I needed and my online search…read morelead me to Autoprovit. They were incredibly responsive to my inquiry and I was able to make an appointment to test drive a car the next day. They even found me a loan with a lower APR than I originally had! The entire staff was very personable and friendly, and Johanna, who executed my paperwork, was very pleasant to chat and work with. I am very grateful to Autoprovit and I recommend looking for your next car here! :)

Five years ago our son passed away. Sports and Imports was very helpful in resoving issues with…read morehis title and selling his cars. They offered us a price that exceeded the value that other retailers were offering. We just purchased a car from them. The price was great, the car was a 2013 in near mint condition, and with exceptionaly low mileage. We were interested in an SUV and they had 41 SUVs on the lot. I reviewed most of them on line from home and then took 3 of them for a test drive. Dave printed out the Carfax report for the one we liked and we reviewed it in detail. The experience was very pleasant, fun and satisfying. I highly recomment Sports and Imports.

Okay, so I guess the days of walking onto a used car lot and haggling over the price are long gone…read more I remember being a teenager and watching my mom negotiate at dealerships. There was always a little wiggle room. But here in 2025, it seems like those days are over. Whether you're paying cash or not, most dealerships--including this one--just aren't open to negotiating on price. I found this dealership online through CarGurus. While I didn't see a vehicle I absolutely loved, my situation pushed me to make a quick decision. The fuel pump went out on our Chrysler 300, we were burning through money on Turo rentals, and our Kia had recently been involved in a serious accident. We were stuck between a rock and a hard place, so we needed a car fast. When I visited the lot, the selection was limited, but I managed to find a diamond in the rough--the vehicle I eventually purchased. As mentioned, there was no flexibility on the price, even though I was ready to pay in full. Still, the car met our needs, and time was of the essence, so we went ahead with the purchase. On the positive side, the dealership has an on-site title and registration office, which was a huge convenience. I got my tags the same day--no waiting, no paper tags--which was a big plus. The owner of the dealership also gave me $20 for gas since the tank was low. It wasn't much, but it was a kind gesture, and they even installed the tags for me before I drove off. Kudos!! So, would I return? More likely than not. The salesperson was a decent guy--no pressure, and easy to talk to. Overall, it was a good experience considering the urgency of our situation. If you're in a bind and need a car quickly, this place could be worth checking out. Just go in knowing that negotiation may not be on the table. Good Luck!

I am also skeptical of Used Car Dealerships, but I must say that I was pleasantly surprised by the…read morequality of the vehicles, the exceptional service, and the ease of the car buying experience. My mother-in-law actually purchased 2 vehicles in 2 weeks. That in itself, says allot about the total experience of buying from this dealership.

James was a very professional, honest, down to earth man who sold my wife and I our Chevy Traverse…read more I will definitely purchase again from, and recommend, them. 5/5 for sure.

Dropped my car off Tuesday night and it was done Wednesday morning. Awesome service & friendly,…read moreprofessional employees!!!

Brought Acura SUV in for oil, filter, tire rotation. Very nice folks at the counter. Oil change was…read morefast, really fast. Way faster than going to the dealership which is another reason to love it here. As far as cost it couldn't be better. At the dealership you pay for a huge expensive building, here you pay for labor and materials. Way to go!

I bought my car from here. They were great!. Treated me like family. I purchased my 2010 Toyota…read morecarolla 5yrs ago, 2 more payments and she's mine. Had minor issues, they fixed it, and I haven't had any problems since. I would definitely purchase another car from them. Not trading in my car though, she's been so good to me....... Thanks to the whole team at Sir Michael's, you guys rock!

Smooth and easy transaction!! Zak and Nate are awesome!! Would do business with again!!!read more

Purchased a Van the end of December 2026. Paid for a spare key still don't have it. We have others…read moreissues that were supposed to be repaired they are still not repaired. It took for ever to get our paperwork. Every time you call the manager has been replaced. Our salesman is no longer there.Their customer service and follow through needs a lot to be desired. Would never purchase another vehicle from them.

I should have checked out the reviews before going, would have saved me a lot of time. I made an…read moreappointment to see a car in Woodbridge, only to get there the next morning to find they had moved the car overnight to Maryland. I drove out there the following day. The cars all have a "Certified Pre-Owned" sticker on them even though they are sold as is. They wouldn't let me take the car to an independent mechanic for a pre-purchase inspection, but offered to pull the Maryland service inspection records for me, which I agreed to. Nope turns out they couldn't do that either, it would take over 24 hrs. They offered to let me take it to a mechanic of their choosing for an inspection, which they would pay for out of the kindness of their hearts. Highly suspect. As we were working through all of that, they broke down the numbers on the car I was looking at, trying to sell me all kinds of add-ons. When I said I didn't want any add-ons, they said they couldn't sell me the car without add-ons. Period. I walked out. Some very shady tactics going on here that could cost people a lot of money. Be warned.

Highly recommend Pasadena motors. Ron is a skilled mechanic, who is honest and easily explains any…read morevehicle's issues or work that he recommends when it's brought in. Have bought many vehicles from Ron, have had much service done, and will continue to recommend him in the future to my friends and family.

My family and friends have purchased 5 cars from Ron at Pasadena Motors ranging $1,500 to $25,000…read more He runs his own shop and provides the best possible after sales support I've ever known for any purchase. I will keep coming back as long as Ron is in business. They don't spend money on a website or radio ads, which means you aren't paying for them either. Every customer comes by referral. If you need a new car, give Ron a call and see what he has available.