I recently visited Marley's Smoke Shop on Charlotte Pike, and I was thoroughly impressed! The selection of flowers is absolutely fantastic--there are so many great choices to pick from. The staff was incredibly knowledgeable and friendly, helping me find exactly what I was looking for. The atmosphere of the shop is welcoming and laid-back, making it a perfect spot to explore. Whether you're a seasoned enthusiast or just curious, I highly recommend checking out Marley's. I can't wait to return and discover more of their amazing offerings! read more

My fav place next to home... lol. The customer service here is always top tier!! I love every staff member. They are all knowledgeable and kind. It's like walks my into a room of old friends, everytime. They also have literally any product you need. From a gram to chips from overseas.. every day I discover something new here. Love Marley's!!! They also run daily specials and offer rewards so the value is amazing read more

Went in yesterday, November 2nd, to purchase whipped cream canisters as they are hard to find in places other than vape shops. Guy helping me was very nice, left and noticed they expired in January of 2025, and I purchased them in November 2025. Went back in and discovered every box they had was 10 months expired. Manager on duty stated "what's the problem they're just gas in canisters". Guy helping me called the general manager and I was told to leave my info and I might get a refund. Interaction left a sour taste in my mouth, and the manager on duty's reaction was very unprofessional. read more

The people in there were horribly rude. Every time I asked to look at something they would either not let me hold it or let me look at it for a second before taking it back from me like I was trying to steal it. It was Incredibly unprofessional and rude and a huge turn off, not to mention they didn't know anything about the products I was looking at , which was why I was trying to read the label to see what all was in it. I get that they might have problems with people stealing stuff, but when I'm asking to look at something that cost $12 and you practically tell me I'm not allowed to hold anything it's not great business. I guess it could be because everyone that was working there seemed to be high as a Kite which also explains how unhelpful they were when it came to asking them questions. I will never step foot in that place again! Horrible experience and I would be ashamed to own that store because of such garbage customer service. When I told the guy checking me out that it was incredibly awkward and rude the way they treated me he shrugged his shoulders and said well don't come back then. The guy in the picture saw me take a picture of him and told me to FUCK OFF AND GET THE FUCK OUT OF HIS STORE. What a class act! read more

I've always been treated well every time I've been in, and the staff is more than helpful. They have great products and a big selection. Five out of five, go check them out! read more

I don't come in often but the past couple times there has been a sweet girl I believe she said her name was Lilly has been more than helpful with me and I've started coming into this shop more just because of her kindness! read more

Only reason I give this 2 stars is because of a couple of the budtenders (specifically the cute little blond dude with long hair who's always incredibly nice and personable no matter what question you have) who make it tolerable. I'm a socially anxious lady and went into the shop this week expecting the normal service only to get a douchebag reply to a simple question. I asked a quick passing question to one of the employees that a staff member pointed me to check with and he glanced at me, started helping a customer and tsks while answering under his breath "I guess" which made another customer laugh at me. All men here. I left immediately and won't be coming back. I would suggest your full staff (doesn't matter if it was just one who was a pr!ck) discuss how they treat their customers. Then think about how you treat women in a space often dominated by men. I didn't come in here to be laughed at and dismissed by a man, I just wanted a smoke. read more

Very overpriced and inconsistent. An employee recommended this delta 8 disposable and it doesn't get me high. This piece of garbage costs $50. read more

Marleys Smoke Shop - Disposable "THC" vape - Tobacco Shops Near Me - Nashville, Tennessee

Great choices great staff really good thca product thought about switching to vape super cool

I've read the other reviews and they have me hella confused. I have only ever had good experiences here. Everyone who works here is so kind, really chill, and I feel like they enjoy working here! I've come in with questions about products not working, and they fixed me up with new products, no questions asked. I really do recommend Marleys, and it's the only smoke shop I go to in Nashville. To everyone else who reviewed- if you go in with an attitude and treat employees rudely, what do you think you'll get out of it? Be kind to people, and they will appreciate it! I love Marleys, and I'm stoked to try the new dab bar! read more

The employees at Marley's shouldn't be employed anywhere.lousy customer service.they expect tips like they're doing something special.I do not recommend going there, I know I won't ever go back to them again.they suck big time! read more

Employees put a sign on the door at noon saying they would be back at five in the middle of the day. Surprise, no one came back and I checked back at 5:00 and 5:30. I saw six people try the door, read the sign, and walk away. Claimed they were open; wasted a trip to Franklin. This was on 8/21/17. read more

Marleys Smoke Shop - Sign. - Tobacco Shops Near Me - Nashville, Tennessee

Awesome staff! Very knowledgeable. Wide variety anything you may need! Very friendly staff!

These people will rip you off. The employees are stealing the products . Bought a container of moon rocks & thier was only one bud. Took it back to store & employee was rude & said I should have opened it before I left. Don't waste your money here. Poor products, poor employees, poor mgmt read more

No good bong too expensive for cheap piece of shit bong the man is rude and the store is dark and the bong is China made shit bong if you want nice bong or vape go to kountry kloud or smoke token bong is very nice read more

I have been going here for quite a long time. Recently I bought a carb cap. In less than a week it cracked on the inside due to heat. It's a carb cap... that's not supposed to happen. I told him his defective, and he was like well I didn't break it. Terrible service... they don't stand by their customers or products. Please either go to elevated or smoke token. Sometimes elevated is more expensive, but they are knowledgeable and will make it right if something is defective. read more

Marleys Smoke Shop - As you can see the internal crack. You can't do that from dropping it. Poor structural integrity. - Tobacco Shops Near Me - Nashville, Tennessee

This place is much better than the review I've read. Don't believe the old reviews. This place is clean, the employees are friendly, and watching the guy work the glass is like a magic show! If you want good quality items and friendly staff you should come here! They also have coils for vape pens and incense. You can't go wrong by coming here! read more

Marleys Smoke Shop - Tobacco Shops Near Me - Nashville, Tennessee

Staff very personable and informative about their products. Always treat me well. Great rewards program too!

The man working today was very rude. I was buying a PAX and I asked if it had been opened before and the guy sarcastically said: "yeah we open and use everything here." This smoke shop treated me like garbage through the whole time being there. read more

06/01/2022 6:15-6:20pm if the owner sees this pleases look at the camera on this date!! If I could rate this store a -100 I would. They are rude and highly disrespectful. The one guy with long hair glasses and a beard I believe was talking disrespectful to my wife and as soon as I said something and told him he shouldn't be being rude to customers and cussing them out. He told me to shut the fuck up and get out. When I said no you need to shut the fuck up and watch how your dealing with customers he instantly PULLED A GUN OUT FROM HIS WAIST ON ME AND 2 FEMALES. Highly un called for!! read more

This shop has a decent but expensive selection but the staff make it hard to shop here. First, the level they take their enforcement of the "water pipe" rule is arbitrary and borders on ridiculous. Second, half the time, the employees are too stoned off their "water pipes" to do even the basic requirements of their job such as customer service. I won't be coming back. read more

I'm from Michigan and there breeze pros are over priced !!! and they barley work :/ as good as the ones that I'm use to buying in Michigan. just mad they are the only store that sells them and over price there products.... other than that the store was sweet and nice and clean just do better pricing. or compare your prices to other sellers that are selling them. read more

Came in the other day to buy a rig, I assumed since I asked specifically for a rig and the man helping me asked me if I needed a banger that the piece I picked out did indeed have a nail on it. I was wrong. When I called back about the mistake and asked if I could simply exchange the bowl that came with my piece for a nail I was treated like I was stupid and was told that even though it was their mistake they couldn't exchange it. I've given this store thousands of dollars over the years and as much as I hate to say it will never give them money again, or at least until they hire actual professionals who know what they are talking about. It's so sad seeing this once great store continue to go downhill. read more

Product they sold me was $27. Found it online for $14. Broke after 1 week. I'll find another place to go over this place.

Went in, told the blonde lady I broke my bowl off my bong that I was smoking CBD out of this morning, she asked me to leave because I didn't call it a water pipe. Just moved here from San Diego, will never go back. Smokeville in Hendersonville has better selection, prices and service. There is definitely a difference in the people from that area vs the people in Hendersonville. I will never be back again, joke of a shop from my experience and I have lived in Denver & San Diego. Wish I could leave negative stars. read more

Worst place ever for customer service. We have come here many times, and 7 out of 10 time the people were rude or lacking any customer service. We came here 10 minutes to closing and they had the gate down and doors locked. I know that this is not how you build a customer base, this is how you lose the business. If I was the owner, I would train the management and staff to to be kind and to do the right thing. It's not brain surgery, it's a retail shop selling items, that now you can get a lot of places. If you want to be successful, then you should stay true to what your business is, and at Marleys it's retail. The only way to keep retail open is by consumers shopping. read more

I love this place. Everyone is super helpful however everything I buy here, breaks pretty quickly. Unfortunately the Franklin location is the same with poor quality pens. I wouldn't recommend them. Also, the Franklin location won't allow you to use their bathroom which is pretty low budget when I just spent money in your empty establishment. read more

I know my glass and I have been around it for years. I went in and asked for a thrice blown dan rig and a quartz banger. What I received was a regular banger and a regular dab ring for 350$. The regular banger didn't heat up like quartz or taste like it. The rig broke after a month. It was a clean break from the base and obviously was not blown three times. I'm tired of these guys selling me things for outrageous prices and not what I ask for. Wasted that money for nothing. Go somewhere where the employees know what they are selling read more

Everyone who gives this place bad reviews is trifling. They have a great selection and the staff is always super nice and helpful. I have never had a bad experience here and recommend to everyone in the area. read more

I was excited to see this store opening and have been a couple of times. The first time was a great experience and so the next time I came, I brought a friend with me. The staff was friendly and it's a nice environment. They have a wide variety of products for all price ranges. My friend spoke with a girl there and she helped him pick out a product. It was a bit expensive so he asked many questions. He purchased it and after trying it once he decided it wasn't working correctly and it definitely was not worth the money he spent. We called back and explained that he would like to return it because he wasn't happy with it and get something more expensive and presumably "better." The girl on the phone said that wasn't possible and that he should have gone with the more expensive, better quality product in the first place. She was not willing to help out in any way and the message she was conveying was pretty much "too bad."Telling customers they shouldn't have bought a cheap, crappy product, FROM YOUR STORE, is not a good way to keep them as customers. Having lots of products to choose from is great, but not making sure the products you sell are good quality or not standing behind your product is not a good idea. read more

The one off Charlotte is stocked and their employees are always nice and friendly! They have such a wide price range it's good too! Would recommend:-) read more

And one star I could give less I would absolutely horrible I got insulted about my accent by a guy with glasses who says he does not have a car and told me that the CBD was old read more

So on February 11th me and my husband went into this store. We were not greeted nor asked if we needed some help. Multiple people came in after us and were greeted and also helped. I don't want to say our race had anything to do with it but hey. I will never set foot in this place nor spend my hard earned money! If I could I would give this place 0 stars! Seriously!! read more

I really like those place for its wide selection and I have gone there many times and I usually spend a good bit of money there ever time I go. But I have had enough of there staff to the point I will no longer go there any more. The staff has never asked if they can help I always have to go ask them to assist and they are usually not very enthusiastic about it. Enough is enough I will now go to other places to do my shopping or just go online. read more

The worst customer service I've ever experienced in a vape place (and thats saying somethin). I walked in looking to see if they could find a mouthpiece for my (clean and empty) dry herb vaporizer and the Arab dude literally shoo'd me out the door before i could even walk in. read more

I've been in a few times now and each experience has been better then the last. Each staff member has been helpful and friendly every time I've gone in. I've been to many smoke shops and each of them either has alot of product but lacks an appealing store front and knowledgeable staff or they have a very friendly knowledgeable staff but is small so it lacks great selection. Marley's has combined great selection, knowledgeable staff and a very appealing store. If you haven't check them out yet then you must see for yourself and I hope you have a pleasant experience like I have time and time again. read more

this place opened in my neighborhood not too long ago. Huge selection of pipes, e-cigs and flavors, hookah supplies, etc. They appear to have custom local blown glass as well. Victoria is the best. She is extremely knowledgeable and helpful. She's blonde with a half shaved head. She really knows what she's talking about. I don't know what she's paid, but she deserves a raise. She's helped me on many visits to find exactly what I needed. I've never had a bad experience here. The selection is huge and you can try anything. They have tester pens for e-cig flavors and water pipes sitting on the counter that you can try before purchasing. I hate that this place has a couple negative reviews. They just opened so there still might be a few kinks to work out. Hope they give them another chance. the store is well designed, colorful and fully stocked. read more

Marley's is my go to shop for the area! They are always stocked on a variety of CBD and kratom products. The staff is always super helpful and their selection of heady glass is a must see! read more

I would rate this zero if I could. I went in to look at some e-juice, but nothing had prices on it. So there was an employee standing about 4 ft from me....and when I asked what the price was he completely ignored me. So then I said it again, but loud enough that everyone could hear, and he ignored me again. Poor service, poor prices, poor selection...I'll never return here again, and I strongly urge anyone else to go somewhere where your service is actually appreciated. read more

Love this store and have an amazing selection but this is the second time I have come that they were closed during normal business hours. No sign on the door and have been waiting 30 minutes and still no sign of anyone and can't be for lack of coustomers since I have been waiting I have counted 8 cars pull up look at the sign wondering where they are. They are losing a lot of money read more