I have a commercial account at this branch and make deposits weekly. The tellers are all friendly…read moreand efficient. Generally there is no wait at the drive-through windows. The manager has kindly offered additional services that might be advantageous a couple of times.

We use this bank for a couple business bank accounts, and this location for a Safe Deposit Box…read more Nothing to get overly excited about, it is a bank overall. Drive through service is quick and easy, and inside the tellers are generally friendly. Anytime we need to get into our safe deposit box, they have been quick to get someone to help. Overall, I am satisfied with what it is, a local bank branch close to our house...

These people are the best. I am always treated with respect. They have helped me whenever I had a…read moreproblem. They never hurry me or are dismissive. Too many employees in customer service don't try anymore.

After years of being treated like dirt by First National Bank, I joined Centris Federal Credit…read moreUnion. It was one of the best financial decisions I ever made. They pay higher interest on savings & CDs, charge lower interest on loans, and almost everything is done in-house. At the 48th & Ames branch, the employees are always courteous and helpful. This is what a bank should be.

The staff is so friendly and knows me by name every time I go into the bank. They will go out of…read moretheir way to help make working with them as convenient and easy as possible! They take a vested interest in their customers lives and have helped the the school at which I work immensely! They're amazing!

I'm writing this as an employee of American National and not paid for it at all. I love working for…read morethis bank. They are one of the top 3 in Omaha. Yet for their size and all the services they offer, they are home town friendly. They are personal and they care about the customer, protecting the finances and personal information. As an employer, they care about their employees like family. They have great benefits and are on pace for benefits and pay with the market. I would work here and bank here! So if you're looking for a bank or want to change banks, consider American National.

Meh, it's a small bank branch. Our neighborhood association banks through here, so I am usually…read morejust using the drive through on occasion. For me it is convenient as it is close to home, never very busy, and the Tellers friendly enough. The one or two times I had to go inside for something, I had to be buzzed in, which seems strange. Florence isn't that bad, lol. Maybe they shouldn't have put the entrance on the back side of the building!?! Overall it's a basic bank branch and serves its purpose.

This is for the locations on Emmett and 144th area. Not this one but I did not see the address of…read morethe others. I have 3 car loans with Metro and have been banking with them over 15 years. The service at these 2 locations is not customer friendly in the loan departments. They treat customers like crap. I received different information from different reps and the rep had the audacity to say to me she can't be responsible for what I was told and she said it very sarcastically . I am refinancing one loan and the competition is so nice, respectful and kind that I will be refinancing all of them. Apparently they do not appreciate my business.

Ive been a member for six years. MCU was amazing up until the last six months. Customer service…read more there used to be a white glove experience, but now it's very similar to big box banks. They have moved all bankers to a call center and expect customers to work with these professionals via TV and telephone in a small room just like visiting an inmate in the county jail. Long term customers were just sent an email stating that it was too hard for branch representatives to recognize people anymore and that rather than build rapport, we should settle for a one-size-fits-all crap experience and be prepared to show ID even if the teller knows us well. If I wanted to be treated like profits were more important than my business, I would have stuck with Wells Fargo. MCU's leadership is turning the credit union into a dumpster fire.

Wifle's bank of many years. On qiute a few occasions I have had to come here to make a deposit…read more They all know her from back in the day. Myself, on the other hand, have to go thru a myriad of security (I know it's a bank) just to get in. no hat, sunnies, and I have to wait inbetween the sets of doors and state my business. So much of a hasslw that I stick to drive up teller service. I wish this was my bank because they offer ridiculously low APR on car loans.

This location will turn you from a potential customer to a blown off non member. It might not be…read moredirect staff issues as it has been known to me since 1991 in California. Weld Fargo Sucks. I went to cash a check that was on a WF account. Signed the check, put my ID in with it and after a few minutes they wanted a 2nd ID. I only earned one Drivers license. I asked what do they want? A Costco card? OK, but its and old card with a updated payment and the clerk denied it due to expiration. They wanted a credit card or my debit card. Unheard of and I don't trust that I won't be exploited now.

I wouldn't bank with this business what so ever , I call the 24/7 hour line to make a payment and…read morecan't even do that because the company is off work. So they can steal workers pay right from them. This bank has just been stealing my money