We drove an hour late to pick up my purse here. Left during business hours and they simply were not…read moreopen. The doors were locked and when we tried to call, we got voicemail and we left a message. We got no response. There's plenty of Western places around I would highly recommend anywhere else.

Very helpful and friendly staff. Knowledgeable about cowboys…read morehats and creating the perfect fitting hat.

They got very busy as we were looking at the menu so it took awhile to get our order taken. The…read moretamales are so so good, neck and neck with my cousins and that's saying a lot!! Cute little place, the server wasn't terribly friendly but she did her job in taking care of us. Great margarita, it was delicious and the Pina- colada was good too. They have a small store next door and I got some fresh chorizo. Went there again to get some tamales and tacos to go!

Was here a week ago and I remember the security lady at the front offering mask for those who…read moredidn't have any which was kind from DD discount.However there's time where you get off your car and forget to take it which I forgot and I'm like umm DD's give mask for those who don't have one, well I went there, this time it was a man security which he didn't even allowed the person in and wasn't giving mask. Dislike the fact that I wasn't the only because right behind me there's was a lady with a stroller and a little girl and didn't have any mask. That man didn't even consider the fact in which she came in a taxi. In my opinion it's a bad customer service that one day they offer and the other day they don't! They just going to lose people just for having them get there to tell you oh you can't come in.

WOW I came in to dress up and Danny and Morgan were a big help Danny help me picked out so many…read morenice clothes I do not dress up much she took time out to find my size and to make sure it all fit she did not push me in to buying stuff I did not like. She told me how good it looked on me she was a true blessing she always has a smile on her face. she lights up the room and makes everyone who walks in feel so welcome I had to leave my stuff there as I was on my bike so I had paid for my stuff and asked her if I could keep it there till the next day so when I came to pick it up she said we just more stuff in LOL so she sold me another shirt. I will be back to get more clothes I hate to shop but Danny makes it fun I love how she is so helpful. And Morgan helped me out with some shirts when Danny had to check someone out both girls ROCK thanks for all you have done on helping a rugged girl look love you all Cheryl Miller

I've been here a few times, and they've been very nice and helpful. I never leave without…read moresomething. I read the other review, and also don't fit the demographic, so maybe they're turning things around. I can appreciate that. Anyway, they've got cute stuff and the prices are aligned with what you get.

I love Cato ; the selection of clothes is good. The service is good and the people are friendly.read more

Love this place! I've gone in for gifts several times and they are always so helpful. There's a lot…read moreof really unique and fun items that you can't find in a generic clothing store. I'd 100% recommend checking it out.

Had some cute styles, on the higher end price wise compared to other boutiques I have been in with…read morecomparable stuff and same target clientele in suwanee, Buford and flowery branch. But the worst part is I have been in there 4 times and it is very uncomfortable. Most of the times We were not acknowledged coming in except for a break in their conversation while they stare for a second and then continue their conversation and never say a word and when we leave nothing said. They seem on the bitchier judgy end. The first time I thought it was just an off day maybe a rough one, but it has been the case everytime.

This is a review for both the Cumming GA and Gainesville, GA stores. My daughter and I were going…read moreto see Cowboy Carter, and that inspired me to pull the trigger on buying a pair of Western boots. My husband was in Cumming GA for work, and volunteered to buy a pair of boots for me at a Boot Barn. He was short on time, so I was scrambling online to select a style, and called the store. Shelena answered the phone, and her help made this experience delightful. When my husband walked in the store, he was met by her immediately, and the two of them together found the perfect boot for me. She took her time and gave recommendations that made me just turn the whole thing over to the two of them, saying, "I trust her." Through no fault of her own, the normal Ariat size that I take was just slightly too small, however. (I have been wearing Ariat for 15 yrs, and own several pairs, but not a western style.) So! that evening, my husband and I went online, found that the Gainesville store had the half size larger and with the first-rate help of Corrie, exchanged the boots with complete confidence. I was very unsure of the fit of a western boot, and she really sealed the deal by offering expert advice. The entire staff was charming and friendly - they were just as excited as I was about the concert, and I ended up buying an absolute classic Levi's denim vest that I know I will wear to death. Corrie also noticed that Shelena had helped us when she was processing the return, and said she was amazing - all of this gave us a positive view of the company. You really can't go wrong with these stores. The selection of boots is comprehensive, there's a great array of clothing and accessories - the only shortfall was in menswear - my husband is always on the hunt for hard-wearing denim, and they admitted they were not fully stocked. They are willing to order odd sizes for you, too. (Fortunately, this was not necessary!) Good quality boots are not cheap, but Ariat is a good price point, by the way. You can't beat them for workwear.

Bought a pair of Cody James Decimator work boots. After about a month the inner lining of the boot…read morestarted to separate. I went back to the store and spoke with a manager about exchanging them. He said there was nothing he could do and recommend I try a cobbler to repair the boot. I spent $270, after tax, on these boots. I should've gotten more than a month's use out of them. Definitely should not have to spend more money to repair them. Especially with Cody James being Boot Barns in house brand. Do not recommend buying these boots for work purposes as they do not hold up and Boot Barn will not help in the matter.