The Where To Start Category. Here you might win and you might lose. Looking for a common household,…read moresporting good or auto item. Sure, they likely have it. Nicer items, higher end, not likely. Then there is the auto service centre. On a good day you will get a competent service advisor, technician and mechanic. On a bad day, the wheels fall off. The Canadian Tire business model hasn't changed much in decades. Middle or the road. You be the judge. For real.

The new Canadian Tire in Kelowna...I have been there twice now. The store is enormous with lots of…read moregreat items. The first issue is that there is no map of where anything is in the store, and if you can't find a person to assist you, you could walk around aimlessly for ages before finding what you are looking for. Not at all great for people who are in a hurry or people who have difficulty walking around. Super frustrating! The second issue is the parking lot with ridiculously narrow parking spaces. Considering how many gigantic trucks are in this town, getting in and out of your car can be a nightmare unless you park far from the building...again adding a ton more walking to the shopping visit. The third issue is that there are very few places to return carts. For some reason the ones that are there can only be entered from one side. This adds, again, a ton more walking to walk around possibly several rows of cars to return the cart. So bizarre. I can't imagine anyone taking the time to return especially in the winter, ice adding to this difficulty potentially. There are easy fixes for these issues. Please consider them!

Supercentre in Kelowna…read more Truly large location with friendly staff and well stocked shelves. Aisles are clean and it's Walmart. There is also a self check out here along with 12 under items check out and of course regular check out. McDonald's located inside this location which is nice to keep kids and parents fed before or after shopping. Parking lot is abundant and on its own within the shopping complex. Walmart shoppers rejoice. Great location.

I regularly dislike the way it feels shopping in this store. it feels like I am not welcome. Today,…read moreas I was self checking out without a reusable bag, I saw two stacks of bags for sale: paper bags and the expensive reusable ones. I don't need any more reusable bags, I have too many and I'm not interested in advertising for Walmart. I just wanted a basic 25 cent bag. and as I saw many many people just grabbing these 25 cent bags I thought they were available for purchase. I asked one of the employees for a bag and was summarily told I coups not buy one, which seemed odd to me because everyone was buying them. Is this discrimination, kind of looks at that way. If everyone I saw buying these less expensive bags were not necessarily delivery people, seems like an inconsistent policy. Not interested in returning again.

They do not teach their staff basic courtesy at check out time. They do not hand your purchase;…read morethey just stand back and wait for the customer to pick up and fold items. When queried the clerk replied " they don't teach us that". What happened to the basic everyday courtesy where they hand you your purchase with a smile and a thank you?

I drove 4 hours to Kelowna for a shopping weekend, with the intention of buying a lot of clothes at…read morethe Bay. But I ended up leaving because of the horrible & clueless staff in the women's department. The Bay lost out on profit solely because of their staff & lack of customer service. particularly the middle aged British lady who works in women's clothing, with shoulder length brown hair & bangs. she was clueless and very rude. she didn't know where anything was located & she wasn't new. she told me they didn't carry a line even though she was standing near it. she didn't help customers on cash & i had to run around trying to find sizes because she wouldn't help. I have no idea why staff was there because they were zero help. I left.

Bought a bed with extended warranty (forgot I bought that) after a year the mattress started to…read moresag, thought maybe a cheap mattress, bought a mattress from a proper bed store, when they came to take the other one away saw that the installers from home outfitters but the box spring upside down. Jeff manager of the store really didn't do what he could...said if I brought the mattress in he could measure the depressions..bla bla..disappointed, wont shop there again.

This is a shopping mall in Kelowna. There are two parts to it. However, the two parts of the mall…read moreis not connected. I have been here a couple of times to head to CIBC. You will find here Bestbuy, London Drugs, Hudson Bay, Shoppers and etc. The mall is quite big and let's just say they have a good selection of stores here. It is an indoor mall with plenty of free parking. They also have a pretty big food court.

It's a mall with lots of stores. And on a cold and rainy day outside, it fit the bill for our mood!read more

We got a beautiful new exterior door with the help of Craig and Gaga at the Kelowna Home Depot!…read moreThey were amazing and did everything possible to help us. Thanks so much to both of you for your outstanding customer service! I highly recommend this store.

This is the best Home Depot I have ever been into. We are doing a renovation so we were literally…read morein there every day for ten days straight. The service did not change. It was exceptional everytime we walked in that door and we were in gardening, plumbing, tiles, lumber.... dealt with many different departments and all the staff was outstanding. And unlike Vancouver (where I am from), here you walk in the door and someone greets you, people were always asking if they could help us find something. And they always had everything we needed. A really exceptional Home Depot. Cudos to the staff.

I agree with the first reviewer's opinion. This mall is so boring and I can't stay in it. I get…read moredepressed looking at the lack of selection. Drive 40 minutes south on Highway 99 to the town of Kelowna. Sorry, VGM. You suck!!

They have taken the benches away from outside of Winners and the one away from in front of Canadian…read moretire. People need a place to rest while shopping or a place for husbands to wait as there wife shops. Come on Village Green Mall put the benches back.