I was roasting in the outfits I brought for my weekend in Highlands, NC. Thus, at the first…read moreopportunity, I went shopping for more summery clothes. The owners at LuLu's were friendly and helpful. They struck a good balance between assisting me and letting me look on my own. The selection of clothing is lovely, and the price point is good for the area.

Highlands is a fun place to shop but this store is the best of all! My daughter (30) and I were…read moretrying not to buy anything but GOOD LUCK in here. The owners were in the store and incredibly nice. would absolutely go back (and hit their Palm Beach location too if ever there.) Their inventory is wonderful for multiple generations. Loved it.

BEYOND RUDE. My family and I were visiting and were treated like we could not afford anything in…read morethe store. Overheard employees talking about my daughter saying she was running around the store and "ripping" clothes off of the hangers which was not true at all. Cute clothes but the rudest staff. Do better

Returned jacket$400 with tag never wore Color was not right for me…read moreWanted to buy item of equal value or more Receipt stated no refunds after 6 days It was 11 days when I returned not 6 days I told them I would buy then and there but bought by mistake colors did not work for me if they would allow me to purchase another item Owner said they are strict with 6 days only to return I did not ask for money back that I know I was 11 days late however I never wore it. Tags on in bag sit receipt Bad customer service Would not by here My friends just bought couple thousand few weeks before. Was really shocked Bad service Wil let others know

returned an item never used tag still on never worn had receipt…read more receipt stated no returns after 6 days. I returned after 11 days late I didn't want refund I wanted to buy something equal value or spend more than the $400 I spent on jacket manager said owner said she is strict on what it says on receipt I was so upset I just said " here is the jacket I don't like it on me snd left them with jacket and receipt fyi my friends few weeks ago bought over $1000 each over $2000 and yet because I returned a few days after receipt and I was going to buy that moment something they denied me as an owner myself I was shocked and very poor customer service wouldn't buy from this store and thought I would let other customers know this

Needs updating inside. The Scottish cashmere is quality but any other product they sell seems to be…read morelower quality and high priced. I saw a ladies belt with a price tag of $75, I bought the exact same belt on Amazon for $6. Not cool. Makes me not trust their inventory.

One of my favorite stores in Highlands. There men's sweaters and jackets will last forever!read more

Love this store! They have gorgeous clothes and I make sure to stop in as soon as I arrive in…read moreHighlands! Anna, Tracy and the rest of the sales people are so nice and helpful. Annawear carries all of the top of the line jeans too. I follow Annawear on Facebook and Instagram and have ordered off their pages as well. They'll will ship their clothes if you like. They have an amazing sale room upstairs with great clothes and they're seriously discounted at great prices. Seriously, I've loved this store for many years and love shopping here.

I was shopping in Highlands with my mother, sister, and adult daughter on a cold, dreary day in…read moreJanuary. Many of the stores were closed; however there wasn't much else to do so we were wandering around looking for open shops. We spotted Annawear down a kind of hallway. The clothes looked cute, and the door was open, but it looked dark inside. The associate at the door saw us and said she was closing because sales were slow; but she'd stay open if we wanted to come in. The store is full of cute, trendy clothes like the Free People brand. Some things were kind of pricey, but there are many markdowns and sale racks all over the store. There's also an upstairs with shoes and purses. We found several cute things and the woman who was working was very patient with us, even very friendly. No one else came in while we were there. I'm glad we found a few things to buy.

I am writing this on behalf of my wife who is tall and lanky. She happy to find a store that…read morecarries stylish wash & wear slender leg slacks that are long enough for her. She also likes their dressier tops and jackets. The staff is extremely attentive and helpful. Prices are reasonable for Highlands. Meanwhile, guys can shop nearby at TJ Baileys men store or head to Kilwin's Ice Cream shop.

I refer models to lingerie boutiques to obtain their outfit for their shooting session. I shoot…read morefour or five sessions a week and recommend that models do not skimp on the quality of the lingerie they purchase. So since I am new to the Upstate area, having moved in from Manhattan, I called this shop and spoke with a gentleman who answered the phone. He was rude, impatient, and had no interest in finding out whether they carried certain brands of lingerie. Instead, he suggested that I drive to his shop from Greenville and look for myself. I am unsure what was wrong with this gentleman, but it would seem that he is completely clueless about customer service and has a snobby air about him to boot. Given the fact that I am a well known photographer whose work appears in Vogue magazine, I have not experienced this abysmal customer service directed toward me before from a lingerie shop. Usually, I am treated with respect and the sales staff falls all over themselves to assist me any way they can. Needless to say, this gentleman needs to be fired, and if he is the owner he needs to retire asap. Nobody deserves to be treated like shit, and those who treat others like shit, are shit.

I had to leave 1 star, because there is no option for less. I have shopped at this store several…read moretimes. Each time I leave shaking my head. One time Nancy asked my child to leave the store (she was 12). Yesterday though was the frosting on the cake. Nancy was determined not to show me the size pants I asked to see, ( I had to say in a firm voice "Give me the pants") and she fought with me about the length. BTW I bought the smaller tall pants, and I'm wearing them NOW!!! If there was ANYONE who had stock on Vanilia pants I would shop there!!! We drove an hour and a half to get to this store. I spent 600.00 on 3 pairs of pants. The woman in the next dressing room was asked about 100x how was she doing and was asked to get off her cell phone. Do not shop here, unless you are ready for abuse. Old and crotchety owners who know NOTHING about customer service.

Stopped in to look for a scarf for the upcoming holiday (4th of July) and Peyton helped me find…read moreexactly what I was looking for! She was friendly and knowledgeable and I truly enjoyed shopping with her. I found the *perfect* scarf! Thanks Peyton! I will be back!

Their customer service is very poor and their return policy is unreasonable. To pay such a high…read moreprice for an item and be given no Lee-way to make the return after the 7 days is very unfair. It was out of our control and I reached out to make the return as soon as I possibly could and the response was very unhelpful and Curt. Will not be buying from them again!