When we walked into the Petaluma office of Frank Allen Realtors three years ago, in the summer of 2007, we met with Martha O'Hayer. She immediately accepted our situation of retirement in one year and a possible move from the East Coast. From that day, Martha listened to our wishes and followed through with the process of our relocation to Petaluma, a place we had chosen after careful study of many areas in northern California as the right place for us.
Never was she a salesperson trying simply "to make a deal." Instead, she was patient, kind and generous with her time and attention to details. Always professional, Martha conveyed the sense of personal interest in our desire to move to Petaluma even though it would be well into the future. At the same time, Martha persisted in taking the initiative that was necessary to keep us focused on our goal. As a result, mutual trust was established; it never wavered. Martha respected and believed in our word that we did indeed intend to buy a house in Petaluma. It was never Martha trying to sell us a move; rather it was Martha serving as the person helping to make it happen. As a former East Coast resident herself, Martha understood our desire to move on and settle in California. In addition, we share many of the positive impressions we have had about Petaluma, in particular.
After struggling through the sale of our home of 25 years in a difficult market, and experiencing a very active and steady wave of potential buyers, we finally sold our house. Martha advised us wisely in securing our current residence, one we had chosen in the winter of 2009 while on a visit here. She patiently took us to many sites and helped us determine a location that fit our needs. Later, she guided us through two contingency contracts, a process that required much time, expertise and commitment. Throughout the process, Martha did a huge amount of work on our behalf, including supervising an engineer's inspection and the closing, all while we were absent. She accepted an impressive degree of responsibility while we placed confidence in her judgment. All the while, Martha never once lost her calm, professional, yet human voice in our very many communications.
Martha is an intelligent, bright, funny, energetic, caring leader who demonstrates great talent. Her expertise in real estate among varying state regulations and laws is evident and her use of research and current real estate market trends contributes to a satisfying conclusion to a sale. Martha never made false promises but instilled confidence by always securing the facts for every issue. That Martha became our realtor was surely our gift because this was truly a life change that required some empathy as well as knowledge. Today, Martha remains interested in our resettlement, continuing to advise and recommend as we learn about our house, our neighborhood and our town. As a resident herself of Petaluma, Martha represents the best qualities of her community. On a scale of 1 to 10 for a person and a realtor, Martha rates a 10! read more