We use this Company to help get an elderly woman from Orleans to Logan Airport in Boston to and…read morefrom. The whole process was excellent. From the office staff to the drivers we couldn't have asked for better service. Their rates were extremely reasonable as well. We highly recommend them without hesitation.

On time, excellent driver, no issues. Easy to schedule and reliable too. Would take them againread more

Ramsay reached out via text the day before my flight, letting me know he would be picking me up…read more Even though my flight was early, he was already there waiting for me. The car smelled like everything had been recently cleaned, very nice. The overall experience was 10/10 and I'd recommend Long's to anybody looking for transportation from the Cape.

Everything went like clockwork. Ramsay was the best. Very professional, courteous, and a great…read morecommunicator.

Our drivers, John Parkinson and his sister Kathryn, were outstanding local guides. Superb manners,…read moreknowledge of local history and dedication to customer service stand out among these local residents. Thank you both for your caring, professional approach!

What a nightmare! We do not recommend this service. They're promoted on the island as providing…read moreluxury car transportation so we called them to get from the ferry to our destination. The first time their reply came so late so we called another day. The owner Ralf keeps referring to his wife but on a simple request as to if they could provide the transfer replied the following to my niece accusing her of being a scam. What kind of thinking do these people have? Minds in the gutter is all we could think. We thought we'd arm any good faith customers looking for a luxury transportation on the island that this is their level of thinking and way of treating (potential) customers.

If I could give this car service a minus I would . After arriving late without a toddler seat I…read moregave them ours, with a promise that they would return it! This was Aug 2nd, and many calls later it's September 25th and still no seat. Had to go out and buy a new one! Allen the "manager" has repeatedly promised to deliver , but just delivers empty promises. I feel sorry for his staff who has to cover for his totally unprofessional behavior! Waiting for a refund....

I cannot say enough about how wonderful Elite Car Service is! The folks answering the phones are…read morehelpful and courteous - so professional. Most importantly, the drivers are absolutely outstanding: kind, thoughtful, excellent drivers, on time every time I've engaged them. I recently used this service for a special situation: a family member with a medical condition and Elite could not have been more helpful. Thank you, Elite!