Update: we took Colby Martin to small claims court. He did not show. The magistrate ruled in our favor for a full refund. Martin had the nerve to appeal the court ruling so now we have a trial before a judge. We've also filed complaints with the NC Attorney Generals office. They have asked others with complaints to contact Maria Harkley/Consumer Protection Division at 877-566-7226 so they can build a case against this crook. read more

Colby Martin cashed our deposit check of $3,700.00 on 8/18/2019 with clear instructions that the work MUST BE COMPLETED BEFORE 10/9/2019 as we have 4 dogs! No work started yet. Phone calls to Colby Martin 910-274-8188 = voice mailbox is full Colby's project manager, Randolph Moultrie 910-382-5234 = voice mailbox is full Did have contact a few times with them promising they would be back the very next day to start work. No show, no materials, nothing. Very disappointed that they are not true to their word/contract. read more

I gave Martin Custom Fencing a deposit for a fence last July. The fence was supposed to be installed in 6-8 weeks, which would have been mid September. When I called in September, I was assured the fence would be installed by mid October. It is now the first week in December and still no fence. There have been no calls about the delay, and my calls are not returned. DO NOT HIRE. That is, unless you want to throw your deposit away. read more

Fake. Fraud. Thief. Crook. As per the other customer reviews in 2019 this guy kept our deposit and never showed up for the installation. Sick child, too busy, not enough helpers, etc. Full of excuses. Filed a complaint with the BBB. And...no reply received from Colby Martin, fencing charlatan extraordinaire. Loser. Crook. read more

Worst fencing experience that I have ever dealt with. The work was extremely sloppy, they left nails and concrete everywhere and were completely unprofessional. Primary point of contact would show up smelling like alcohol and the job took twice as long as they had originally indicated. Others in my neighborhood that have used them had similar experiences. I would stay away. read more

We're in the exact same boat as the couple of other negative reviews on here - Martin took our money (allegedly for the fencing materials), said every week he would be doing the job "this week", "next week" etc. for about two months until he finally admitted that he didn't have the resources to do the work. We're about 3 weeks beyond that and he still hasn't given us our money back. Absolutely ridiculous - do not give him any money, because this is obviously a trend!! We're going to small claims court since he's impossible to deal with. read more

Our experience was similar. Fence was to be installed in September, after providing a 50% deposit. Every call was answered by a text with the assurance that the fence would be installed however no one ever showed to install the fence. Deadline for installation was provided, and Colby confirmed he would not be able to meet and offered a refund. This was October- to date no refund has been received. read more

When we moved to our new house, I received countless quotes from fence company's. Most wanted to charge me a ridiculous amount to do half of what I wanted...not these guys! Martin Custom Fencing not only had the best deal for us and gave us exactly what we wanted in a fence, but they were timely, professional, and did an amazing job! Colby Martin and his team are so awesome! I met with Colby at my house to measure, go over what we wanted, etc. and he was so down to earth and nice, all while being professional. These guys know what they're doing. When it came time for the fence to be put up, it was done in 2 days, and it looks great! I've recommended them to friends and will keep recommending them to people in need of putting up a fence. If you use these guys, you will not only get the best price, but the best quality fence, hands down! read more

We have read a number of reviews of this company that were written within the last few months and which exactly reflect our situation. Colby Martin took a significant amount of money from us as a deposit toward installation of a fence. He stalled on doing the job for three months using outrageous excuses (his crew leaders wife was sick with a rare bone marrow disease and paralyzed...his sister had been found unresponsive and was in a coma...his sales manager had so,d way too many jobs for him to ever complete... He promised he would refund our deposit money in November....nope, haven't seen a cent of our $2,100 yet! He is a slippery individual who has evaded the sheriff attempting to serve him with a summons to appear in Small Claims court....because we are determined to sue him to get our deposit money back in addition to court costs! If we need to fly back down to NC from NY to appear in court in another couple of months, we will ask for compensation for our travel expenses as well! Martin Custom Fencing is BAD NEWS! If you want a fence, and Colby Martin approaches you with a proposal....run FAST in the other direction! read more

Great job, excellent quality and attention to detail. We got a custom 4ft fence in the front of our house that transitioned to a 6ft shadow box privacy fence in the back. Looks great! Highly recommend. read more

These guys are the best. From Matt the salesman, to Colby in getting a quote within hours instead of days or weeks, to the guys who did the work. Top notch start to finish. My yard has never looked better. read more

From start to finish everything was great! It took awhile for other companies to respond with quotes, but Colby responded immediately. Not only that, but he came out super early to measure and give a quote, even when the house was about a month out from completion. Once we closed and moved in he scheduled us as soon as possible. The work was completed quickly and we couldn't be happier. I highly recommend this company for any fencing needs. Oh yeah - the price was the best we found by far as well! read more

Had Martin Custom Fencing fix our fence after Florence. They did an ok job but never finished the job. Stopped returning calls and texts. Voicemail is always full and cannot leave a message. Now we have had a gate break, because it was never finished, and he won't come out and fix it! Even though he said he would. I wouldn't recommend this company to anyone. read more

Long story short: June 2019 Gave Martin Custom Fencing LLC $5,225 deposit to install aluminum fencing; Company defaulted and made numerous unkept promises to return all my deposit. Took officers of this LLC (Colby and Crystal Martin) to small claims court in New Hanover County, and received judgment. Just minutes before I was in the courthouse about to start the asset seizure and auction process (Sept 2019), Colby Martin paid the judgment to the court. My advice: Never, NEVER give this outfit a cash deposit. From what I have read, this is not the first time they have done this. emsai38@gmail.com read more

Wow..colby martin custom fence.colby the owner and his crew who were friendly, polite and knowledgeable,installed 145 feet of eastwood village, ( picture frame ) pool certified wood fencing on my wilmington property in march 2019. Colby took the time to go over everything before work began. I wanted the fence 6 ft high with all 6 x 6 inch posts which he buried and cemented 3 ft in the ground all with top post caps , with one 10 ft double gate and one four ft gate.the yard had various pitch levels and i wanted the fence straight and level as much as possible . Colby was on site the whole time, he paid attention to even the smallest of details to make sure i was happy with the finished project.the price was very good and the fence was built on site so that all the fence sections were the same size. Again he paid attention to detail. It took five days from setting the posts to completion ,there was no rushing like other companies to just throw it up. Gate hardware was top notch and the cca fence lumber was of good quality . Yes i would definitely recommend colby martin,in fact he ran out of business cards giving them to the many people to stopped to admire his work. read more