Great service and scheduling. They are well-known for their service and a lot of the local Realtors recommend that their Clients use them. If I have questions after an inspection, they always thoroughly explain the answers to me so I can relay the information to my Clients. Thank you for being great Plumbers in our area. Good job Lloyd! read more

I have used Martinez Plumbing three times, once for a furnace repair and twice for plumbing issues. I have found them to be refreshingly honest, courteous, and very reasonably priced all three times. Compared to estimates of others they have saved me a lot of money. I could not be happier with them. read more

We scheduled with Martinez plumbing to inspect our home before buying. They were over 45 minutes late. And when my realtor tried to call them, they did not answer. When they arrived, my realtor asked them why they were so late, and one of the who was there shoved a paper in our and said that we had the wrong appointment time and that he was . However, we both had confirmation information that our appointment time was the correct time. After that, they inspected my home. And explained to me different things that need fixed. I am not well-versed in the area of plumbing so when I asked for certain things to be explained, I was attitude and repeated the exact same thing back to me with no further explanation. I did not want to give this business, any more money or customers, but one of the fixes our home needed the seller chose to go with Martinez plumbing as the contractor since they were paying for it, and Martinez offered the cheapest rate. It is clear that they have to offer the cheapest rate in order to get any business because their professionalism is terrible. The day they were supposed to come make the fix, you had already been paid for which was over $4000. They were over an hour late and actually never showed up. I called when they were 10 minutes late to see if they were coming. They said that they were on their way. And that the appointment time was at 8:30. I asked them why they had the appointment time at 8:30 when it was actually 9 o'clock. They stated that the plumbers will be on time they put it earlier that it actually is. So not only were they an hour late from the real appointment time, but they were an hour and a half late from the time that they believe this appointment actually started. The secretaries, or whoever they the is amazingly helpful, and I feel bad that they deal with the backlash for the unprofessional and disrespectful business that the plumbing portion of the business is running. I do not recommend giving this business any of your money because even if you pay them thousands of dollars they still will not show up on time to their appointment and treat you with disrespect read more

I have to let people know what fabulous service I have always received from Martinez Plumbing & Heating, including yesterday. My furnace & gas fireplace would not turn on & it's been 43 degrees in my house for several days. I figured the pilot light was out on my furnace & I'm petrified of gas. I called LLoyd Martinez and explained my situation. I had a friend try to light the furnace, aware that we're supposed to be getting snow Thursday or Friday. He was unsuccessful because the motor was "froze-up". I told Martinez Plumbing what my friend had found, and even though they're booked three weeks out, they came within an hour & fixed my furnace & fireplace so I now have dependable heat in my home! I can not speak highly enough of Lloyd Martinez & his son, Andrew, and their employees, including the caring ladies that are in their office! From past experiences, some emergencies (broken pipes in middle of the night) and some non-emergencies, I know I can count on Martinez Heating & Plumbing, plus they are very affordable & totally trustworthy to be in my home. MARTINEZ HEATING & PLUMBING 307-637-4024 read more

Amazing company moved to Cheyenne from fort Myers Florida and found we needed a repipe in our place they set us up for Monday a few days later and repiped amazing. Amazing coming for our no heat this morning. All the company is amazing. read more

My water heater randomly stopped working, so I called up Martinez plumbing for a quote on a new water heater. The quote seemed very reasonable. I was asked a couple of additional questions and came to find out that I may not have needed it replaced! Long story short, black hills accidentally shut off gas to my street, which caused the water heater to shut off, and I only need my pilot light relit! What a nice surprise...and awesome to have nice, honest people NOT take advantage of me by selling me a new water heater when it wasn't needed!!! A+ for honest service and they were super kind to wiggle me in same day!!!! Thank you!!! read more

Appreciate their honesty - they told me my furnace is fine after being told i needed a new furnace by advanced home comfort solutions and would probably need a new one soon by a contractor. However, while replacing my flame sensor I asked if Lloyd could take a peek at my dishwasher which had been filling with water, because of it was broken I wanted to buy one before Black Friday ended. He helped me take the filter off and clean it, and when I got my bill he charged $45 for it. I want to pay him for his time and his willingness to take a minute to look at something he wasn't there for, but it took 10, 15 minutes tops and he charged me half of the service fee ($90- which I think is high anyway) so that just really rubbed me the wrong way. read more

Called for a estimate on some gas piping. Asked if they had free estimates and was told they do. Set up a appointment and gave them my address. Was called the day of the estimate and was told by them that I lived forty miles out of town, well I do leave out of town 13 miles from downtown! Was told since I live so far away that the would have to charge me a service call to give me a estimate! And if I decide to use them then they would deduct the amount from my bill. Well I guess if that is the way you want to do business go for it! But there are a lot of people that live outside the city limits! So please change your advertising to state you only do in town free estimates so you don't waste a potential customers time! If you live outside the city limits I would never call them! Guess they get plenty of work in side the city limits! And don't want any work a few miles out of town! No I would not recommend them! read more

Set up appt. for 9 -10. At 11, Cindy called and said they were running late. I sat and waited til 4:00. They wouldn't answer phone. Never showed - never called. At all! I had a bad experience with this company years ago, but they had the first appt. available so I gave them a second chance. Burn me once, shame on you. Burn me twice, shame on me! So I guess this is shame on me and lesson learned. Avoid these guys. Unprofessional, unethical, and just plain rude! read more

Andrew was amazing. He spent half an hour diagnosing my plumbing issue. Because the fix required grouting (not a plumbing issue), he didn't even charge me for the house call. If you need excellent service, please give Martinez Plumbing a try. read more

Soon after moving to Cheyenne, I had a water pipe freeze......on Super Bowl Sunday!! Knowing no one here in the business, I grabbed the Yellow Pages and headed alphabetically through the Plumbers section. I called four in town for help with no results. The fifth I called was Martinez Plumbing. There was someone at my house within an hour (and, yes, while the game was in progress). Martinez was little more than a start-up business then and they've grown considerably since, but the service and professionalism remains as it was almost 20 years ago and they are still the only plumber in Cheyenne I will call when I need help. read more

My furnace wouldn't fire on the Friday of Xmas week-end. I called Marv's Plumbing for a service call, they showed up promptly, and spent 2.5 hrs screwing up the wiring and frying 2 transformers. I was told the furnace was too old to be repaired and that I would have to get a new one...(they could finance). Then they left us in the cold. After running to Walmart to buy 2 space heaters to try and stay warm over the very cold Xmas holiday, I called Martinez Plumbing. Eloy showed up first, and began the repairs but had other calls to go on. Then Lloyd came by to finish the work. By 5:30 my furnace was running fine. He had to re-wire everything Marv's loused up, and our furnace has been running fine since then. This review is not only a big Kudos to Lloyd and Martinez, but a big shout to avoid Marv's at all costs. Marv's charged me over $250 to shaft me, and Martinez was only slightly more to actually fix what Marv's did. I expect to wind up in court now because Marv's wants to be paid. Unless the court makes me, I will not pay them read more