A rather modestly sized post office where there appears to be no air-conditioning in site. It's…read morevery warm and cramped in there and it feels empty, with regards to stock not people. It's rather old fashioned as well but I guess if we're talking service then it does it's job and you can have comfort that your post will get delivered.

New woman owner is so rude (constantly interrupts and impossible to finish a sentence -…read more#customerserviceFAIL!), doesn't know what she's doing (often seen her sending customers away - including myself - for not having a logo on a returns label/other ridiculous reasons ... no such problems at High Street branch/before this branch relocated), massively slow (she always looks confused!) - no urgency to anything even with huge queues ... today she defaced my parcel by scribbling all over my name & address without my permission. She said it would confuse the postmen (errr ... it said "FROM" on it) and then wanted to refuse to let me send it at all because the address label wasn't centred on the parcel! At Xmas she passes items back to customers and makes everyone put their own stamps on (hugely confusing, especially if sending numerous parcels to different countries) ... jobsworth and clearly a bit lacking in grey matter!

My son came down to this post office with a lot of parcels which Sarah told him he should learn how…read moreto do them on line. He came home did the ones he could put has now had to go.i to Orpington as there were some he could not do. I thought you were a post office. This really is not good enough if Sarah cannot be bothered to do her job then may I suggest you get somebody who does.