This is a beautiful small B&B in a perfect location! Only 5 rooms, family owned, and perfect for…read morefamilies. Right across the street from the famous local ice cream shop! Easy check in and comfortable accommodations. We will return!

We are currently here for only one night with our kids. Place is amazing so far. Awesome cozy…read morelittle rooms that make you feel like you are in your own cabins . They basically are your own cabins with the fire place in each room and bunk beds for the kids. Very close to multiple ski resorts and very close to downtown truckee. Very clean, spacious and the guy I spoke with on the phone that manages the place is great to work with, I'm guessing he is the owner. Self check in with code at the doors to rooms make it easy. 10/10 recommend. Not a lot of snow right now but we will definitely be back with the family again next time we have a lot of snow. Possibly may even come back during summer to enjoy the lake. Price is reasonable, definitely worth every penny.

Should read 4.5 stars but I'm rounding up!…read more We had the most amazing ski vacation at the Ritz Carlton. We spent 4 nights here and did not leave the property except to ski 3 whole days. Here's my notes: ***Seriously ski-in ski-out: The hotel is located on a ski run, so we literally traded our shoes for our boots at the mountain concierge and then grabbed our skis/poles from the concierge outside and started skiing down the mountain to our desired lift. No need to hop on a slow gondola or walk a distance to get to the snow. ***Some fun hotel perks: The hotel does a smores thing at 4:30 pm every day and we thought it was a very nice event. They gave everyone a plate with a graham cracker and piece of chocolate, then your choice of marshmallow (they had strawberry and regular). They also gave us a cup of hot chocolate with a little liquor if you were so inclined. They also had Kids events and we had our little guy paint a pinecone. He had a great time with the very nice guy running it and who knew painting a pinecone could be so fun? ***The restaurants: While we had high hopes for going out to Truckee to check out some cool restaurants, we were so tired from skiing at the end of each day, we never made it out. We loved the food at the Lobby Bar (I think it's called the Living Room) and their new taco restaurant which is called Montesa. Both are expensive (for example, get ready to pay $11-13 for a taco) but we really liked the food at both places. We also ate at Manzanita which is the high end restaurant and the service was amazing plus our little guy LOVED their kids buffet. We on the other hand thought the food was just okay and I don't think we would do this again. So why 4.5 stars and not 5 stars? ***Communication could be improved. We asked directions to the Smores event and a staff member told us it was at the Backyard restaurant and it's not there. In addition, because we pushed out our trip by a day due to the weather, we lost the room upgrade we had secured. It was not the Ritz Carton's fault that we lost this, but there were a couple places where we told the Ritz what was happening with us and they could have told us that they could not guarantee our upgrade. ***Service times at the Lobby Bar restaurant were extremely slow. There was one night where we waited for our food for at least an hour and a half. We will be back!

We booked a family stay at the Ritz-Carlton, Lake Tahoe for myself, my wife, and our six-year-old…read moreson. A few days before our trip, our son was diagnosed and tested positive for RSV. I called and asked for a reservation modification given the circumstances, and I was completely open to alternative solutions: a date modification, Marriott Bonvoy points to rebook on our own, a refund, or anything reasonable. We just wanted some flexibility. What followed was the usual runaround. We called the Ritz-Carlton directly, they told us they couldn't help because we booked through American Express. So we called Amex, whose concierge team was empathetic and professional. They reached out to the Ritz-Carlton on our behalf. After waiting 24 hours and following up, we were told that Ritz-Carlton management responded via email and declined to allow modifications to the reservation and still expect us at the property unless we pay a $750 cancellation fee. We presented a positive diagnosis of a contagious virus, were willing to accept any reasonable accommodation; a date change, points, anything, and the answer was no. This raises a serious concern beyond our personal frustration. If the Ritz-Carlton would rather a family show up carrying a contagious virus than accommodate a date change, what does that say about their commitment to the health and safety of their guests and staff? How many other sick guests have they pressured to check in rather than lose a night's revenue? What about employees who may face the same inflexibility when they're ill? For a brand that markets itself as the gold standard of hospitality, this experience seems like the opposite.

Stayed here for three nights during the off season with some family. Because if the timing, the…read moreresort was very reasonably priced and quiet. If you're not into skiing and just want to enjoy some fall hiking and quiet hot tubs, I recommend booking in mid October. However, the gondola and most restaurants and shops are closed. We booked and three bed and three bath and really enjoyed the space. There is also a fully stocked kitchen, full size refrigerator and freezer, a washer and dryer, and plenty of common space. We could have stayed for a month and all been very comfortable. The only reason I'm giving four stars instead of five is that the service was somewhat lacking. This could have been due to the off season, but we had an odd experience where cleaning staff entered our room accidentally, realized it was not an empty room, and left. However, they left our door wide open. We were gone for the day, so we don't know how long everything was open and if anyone else entered the room. Despite the issue with our room, we would happily stay here again. The cost for what you get makes it very worthwhile.

- Bad communication when checking in not telling me about the presentation…read more- Things were broken in the room - (Related to booking, not the specific with this resort, BUT HVC overall), the call center played games with me and initially booked me for 3 nights for 1br 1bath. Called me A WEEK later telling me my booking did not go through and they only have 2brm 2bath and had to fork out another $500 or so only for 2 nights vs 3. - Lost confidence of HVC and decided not to buy their TS. Their CS needs allot of work in communications. Asked them to follow up on a few requests, but disappeared and NEVER called back. - Things were broken in the room. (electronics, etc..) If you have a trust issue with customer service with booking, how can you trust buying their timeshare and they don't do this again? It was absolute nightmare what I went through and screwed up my plans! DO NOT BUY HVC! THEY NEED TO WORK ON THEIR CUSTOMER SERVICE OR THEY WILL SCREW YOU!

This hotel never disappoints usWe enjoyed another amazing Anniversary here The service and staff…read morewere the BEST! Sofia made our stay extra special with a special charcuterie of cheeses, fruits and special sweet treats Thank you guys for all that you do for us each time we stay. This is truly a home away from home for us Sincerely, Mike & Vicky Kennedy

What a fabulous hotel highly recommend the Hyatt Regency at Tahoe…read more We were greeted by so many of the patrons Sunny at the front desk got us all checked in and told us about the amenities and some of the other stuff that we could do and also offered us a glass of champagne. What a way to start our vacation. We enjoyed the food at the hotel at Osteria. We enjoyed the pool, hot tubs , hikes and so much more. We will be back

Brockway Springs property is lovely - the grounds, pool and sport courts are well maintained. If…read moreyou plan to rent here, go through their on-site management - very helpful. AVOID UNIT 3 MANAGED BY GRAND WELCOME. Walls and carpet are dirty, the oven and internet/wifi did not work upon arrival - it took two days to fix them and another two days to get bathmats. We made two contacts over four days about mice in the unit before help arrived. I spent too much of my vacation time cleaning what should have been done before we arrived. No one is maintaining this unit.

My family has been coming here for over 40 years, and we truly love this place. The location and…read moregrounds are absolutely beautiful and are the reason we keep coming back. Location & Grounds: The setting is incredible, well-maintained, and hard to beat. Units & Amenities: Unfortunately, the units haven't changed much over the years, especially considering what they charge. The mattresses are very uncomfortable, the TVs barely work, and many of the amenities feel outdated. The sauna never seems to get hot enough, and I've always wondered why a hot tub has never been added, it would be a great improvement. We also found that basic supplies like toilet paper were very limited. This property has so much potential, and with some updates to the units and amenities, it could easily be a five-star experience. My entire family feels the same way. We love coming here and hope the owners invest in modernizing the accommodations to match the incredible location.

A desti action report, Peppermill Resort Reno has many things to offer. Our room was on the 14th…read morefloor with a nice view. Anthony checked us in, very professionally. The room was clean and accommodating with basic amenities. We used their Tuscana Spa for pedicure and massage services and lovednit. Last night we ate at Chi, their Asian fare diningroom and loved it, too. There isca Walgreens about 2 blocks to the right side of the resort, and I found it very convenient. We had coffee at their coffee shop this morning, wishing they had a Starbucks. But their coffee was very good. We watched the Marocco vs Canada game in the lobby and had a margaritas and a Cranberry Juice. The bartender was super friendly. Our children will join us tomorrow. But we like everything so far. Not fancy like Vegas, but personslized.

Tight slots. Only place Ive seen where I regularly get less then $10 on bonus rounds or fire orb…read morebonus rounds on Dragon link where other places Im getting at least in the $20's if not $100 plus dollars on those bonus rounds They need to re tune or reprogram their machines

Beautiful,rustic perfect for any season! The photos make you want to curl up by a fireplace and…read morewatch the snow come down!

Lost trail Lodge is a fabulous find. And when I say "find"I really mean it. You have to follow a…read morehand drawn map on a washboard dirt road and through 3 creeks and a tunnel with a creek running through it to get there! We stayed July 4th weekend in Cabin #1 (queen bed up in a loft, deep soaking tub) and Cabin #2 (queen bed downstairs, 4 twins in the loft and a shower). We loved every bit of the place from Opie the Great Pyrennees dog, to the solar power that warmed our bath, to the gorgeous wood buidlings, to the delish mountain water, to the gorgeous remote location in Coldstream Canyon. We will definitely go back. Now I'm itching to learn to snowshoe to go there in the winter! 4 wheel drive & clearance A MUST in the summer to get there. The only improvements I would recommend are for the place to use biodegradable soaps (dish, body & laundry) and other household items. It was disheartening to be off the grid in nature's bounty and discover antibacterial dish soap, and Zest bar soap in use.

Hell yeah love GSR. Room was spacious, clean and well maintained…read more The food at all the restaurants we ate at was delicious. Staff are all very friendly. Pool is nice, needed a cleaning after the hella windy day blew debris in it nonstop. Life guards were attentive. Spa level had the kids arcade, bowling alley, shops and white rabbit theatre. So much to do. Housekeeping was very short staffed, our room wasn't able to be cleaned daily, needed to call for towels etc. Valet is busy as hell too. Takes 10-15 minutes to drop your car and 20-30 to get it back.

I rarely leave negative reviews, but after two disappointing experiences, I feel compelled to share…read moreours. Last year, Grand Sierra overbooked our reservation and was unable to honor it. To their credit, they arranged accommodations at another hotel, although it was not comparable to the one we had reserved. Wanting to give them another opportunity, we booked another stay this year. Unfortunately, the experience was even more disappointing. Our check-in was delayed until 5:00 p.m. because the room was not ready, despite the advertised 4:00 p.m. check-in time. Once we entered the room, we discovered the air conditioning was not functioning properly and the desk lamp was broken. We called for assistance at approximately 5:30 p.m. and again at 8:30 p.m. after no one responded. Someone finally arrived around 11:00 p.m., after we had already gone to bed. The lamp was replaced, but the air conditioning was never addressed during that visit. The following morning, we discovered the bathroom floor was soaked due to a leaking toilet. Maintenance confirmed the issue, placed towels on the floor, and returned later to repair it. During that visit, they were also able to fix the air conditioning. Later that morning, we found that one of the mugs in our room had not been properly cleaned. While this would normally be a minor issue, it became part of a pattern of poor housekeeping and maintenance. When we returned to our room that evening, we found another leak--this time water was coming from the ceiling. To make matters worse, my friend discovered blood stains on her comforter that had been concealed beneath the sheet. When we reported these issues to the front desk, there appeared to be no record of our previous maintenance requests or completed service calls, which was extremely concerning. A manager later offered us a $100 dining credit. While I appreciate the acknowledgment, I do not believe it adequately reflected the extent of the problems we encountered throughout our stay. Grand Sierra positions itself as one of Reno's premier hotels, and with that reputation comes an expectation of quality, cleanliness, and responsive service. Unfortunately, our experience fell well below those expectations. I hope management takes these concerns seriously because guests should not experience repeated maintenance failures, cleanliness issues, and communication breakdowns during what is supposed to be a relaxing stay.