DO NOT USE THIS PLACE! If I could give less than one star I would. The guy that came out 1. Changed…read moreprices on the invoices he gave us for the same amount of items day by day 2. Complained about doing the work WHILE AT our home where he THOUGHT we couldn't hear 3. MOST IMPORTANTLY he did the work incorrectly, including but limited to not sealing up floor work he did making it possible for pest to get into our home and due to the incorrect work being done we had to have someone else come in and fix it so we could actually use our appliance. Not only that he told us there was a 90 day warranty on his work for him to just straight up ignore us when we reached out during that time frame. We asked for some sort of compensation back and nothing. TRASH Save your money and time. This company will take advantage of you.

I cannot say enough about the professionalism, care, and integrity shown by AJ and his team. They…read morewent above and beyond in taking care of my renters' needs--working around both their busy schedules and their children's routines to make sure everything was handled smoothly and respectfully. What truly impressed me was their attention to detail. During their visit, they noticed an additional issue that my tenant had mentioned but had not formally reported yet. AJ immediately brought it to my attention, recognizing that it could become a health hazard if left unaddressed. As both an investor and landlord, I appreciated his honesty and expertise--it was clear he wasn't trying to upsell or take advantage of the situation. He made the right call for the safety and comfort of my tenants, and that level of integrity is rare and invaluable. Being located in GA, it can be challenging to manage properties from a distance, but finding AJ and his team has been a blessing. Knowing that they are close by, responsive, and truly looking out for my property and my tenants gives me tremendous peace of mind. AJ, thank you--and thanks to your entire team--for your outstanding service. You have earned my trust, and I look forward to relying on you as part of my trusted team of reliable contractors from here on out!

I strongly recommend Melissa for any real estate transaction. She is very professional, responsive,…read morefriendly and goes above and beyond to assist her clients. She did an excellent job with the sale of my house and I would absolutely work with her again in the future.

Melissa is THE BEST Realtor I have ever had the pleasure of working with. She was very responsive…read moreto all of our texts, emails, and calls. She became a part of our family in the process. First, she's by far the most responsive, professional, and customer service oriented Realtor we've ever met. After growing frustated while "dealing" with one of the worst real estate agents in North Carolina, we decided to move our search to South Carolina. We found her after searching for South Carolina Realtors. I called her on June 7th at 2:08pm. She didn't answer but called back 20 minutes later. We told her that we were in Maryland and interested in home in Florence. She called back at 5:42pm on Zoom from inside the home we were looking at. She [virtually] walked us through the house, set us up in the Collaboration Center, and maintained communication with us on an almost daily basis. On Friday, June 11th, my boyfriend and I packed up our chocolate lab, 3 days worth of clothes and hit the road. We were going to explore the neighborhoods of some of our favorite homes on the Realtor app. On the way down, we got a notification about a home on the market for 12 minutes. We hearted it and plotted our route for Saturday morning. On Saturday, June 12th, we drove to two homes that were "meh". At our third spot (our dream home), we called Melissa and asked if she could arrange for us to see since we were in the area. She called us back and said "the listing Realtor needs 2 hours". We agreed but continued driving around Florence. You know, to get to know our new hometown. We saw the whole home! All of it! We were there for over an hour, talking and learning about the home buying process. We finally made our to her office after leaving the home and decided to put in an offer. We showed up pre-approval letter in hand. Everything was fairly painless and easy... up to that point. She'd recommended home insurance agents who wasn't trying to mutilated our pockets. By June 22nd, we'd completed the inspection. Melissa suggested that we address all the things on the report with the buyers and let them choose what they wanted to fix. It made sense so we did it. By July 13th, Melissa had sent us all the addendums for signing (which we returned almost immediately), the sellers had agreed to make certain repairs, the appraisal was done, and we were ready for our July 16th closing... or so we thought. Our lender was absolutely HORRIBLE at getting us to closing. We didn't make the July 16th closing because we are "two unmarried vets" and the bank never processed a loan like that. Melissa was right there communicating with the lender, asking for status updates, and doing all she could from the "Realtor side". She communicated with the contractor doing the repairs on the home. She reached out to her termite people to ensure an accurate and clear CL-100 (termite) report was completed. We communicated every single day via email, text, and phone calls. Even if there was no update, she messaged us to see how we were doing. Mind you. Throughout the entire process she was doing her job as a Realtor, the listing agent's job (she was completely oblivious to the home selling process), and she was our referee in the lending ring. She called, texted, and emailed our lender for updates and asking for ways she could help. For almost 3 weeks, she offered solutions for problems that the lender had, she asked if there was anything she could do, and kept us informed every step of the way. I'm almost certain that these are not things in her duty description but she went above and beyond for us. Fast forward to August 5th. We were finally able to close while we were on vacation. Not without my amazing boyfriend's persistence and determination. Major props to Angel! Woo hoo! After closing, she was still contacting us about repairs that still needed to be completed, answering any questions that we had, and helping acclimated to "Flo-town". Melissa was a completely ethical professional. She kept her composure even after I dropped a few "f-bombs" over our lenders incompetence. She spoke factually. She never gave us false promises, even after the seller threatened to pull out of the deal. I've recommended her to two friends looking to purchase homes in South Carolina. I'd recommend her to the person standing in front of me at Marshalls. Shoot! I'd recommend her to another realtor. She is that calm spirit that keeps you grounded during the entire process. She came to the house after closing to bring us a number of housewarming gifts and to see how we were loving the South. We fell in love witb Florence because of her. I'm so happy to have her in my life. Thanks, Melissa!

There is a reason why Jacob's Plumbing has been serving Florence for decades. Their Service and…read morenon-nonsense approach to business. Discovered I had a water line leak in the wee hours of morning and when I called before operation a real person answered. No answering machine, No answering service when you are depending on a 3rd party to relay important and severe conditions to the company on your behalf. The live person listened to the problem, took my contact information and told me they would have some there in the morning to evaluate. And they followed through and delivered. Second person on the morning list and they sent an experienced plumbing expert. Asked the right question, evaluated the situation and went to work fixing the line. Very personable and explained everything in simple terms. You never know when you may need a plumber, but this company needs to be in your contacts or bookmark this page for their contact information. Gret job, Jacob's Plumbing and a big thank you for coming to my aid.

I was so thankful for Matthew from Jacobs plumbing who arrived less than 2 hours after I called to…read morerepair a broken pipe in my kitchen and replace my garbage disposal. Good value for great work! Thank you!

First call responded immediately. Set up on site visit. Mike the owner very polite and…read moreknowledgeable. Pricing was competitive yet fair. Job required plumbing to toilet, masonry and roofing. Without all the specifics, great experience with total communication.

My garbage disposal stopped working and after trying multiple things to fix it I looked for…read moreprofessional help. The first plumber I called made an appointment and never showed. Rick's on the other hand confirmed the appointment right away, confirmed they were coming that same morning and showed up exactly on time. The plumber was professional, quickly resolved my problem without having me purchase a new unit or pay for extra time, on top of that he gave me some great steps to follow next time I had an issue and left magnet business cards so I can have their number handy. The thing I appreciated most? They were friendly towards my animals even through they were initially under foot until I could remove them all. I will definitely call Rick's next time!

I really hate to change a review but the site wouldn't let me remove my initial review. My initial…read moreencounter was excellent however, I was told that if there was an issue with the repair I could call and let them know and it would be addressed. Unfortunately there was an issue and after numerous calls and attempts to get the issue resolved, including offering to pay for a second service, our calls were not returned and the problem was not corrected. If you are looking for a business that keeps their word, keep looking.

You get what you pay for. I wouldn't say these guys are cheap, but they have always come the same…read moreday, and just got done whatever needed to be done, no more, no less. After many mistakes, this is what I look for in a plumber.

One quick call and the technicians were at our house an hour later. Our issue was resolved within…read more20 minutes. I could be happier. Will use them again.

We recently had to have a new bathtub faucet and sink faucet replaced in our home, and I couldn't…read morebe more pleased with the experience. Our house was built in 1941, so the plumbing involved older metal pipes, which can often present challenges, but the technician handled everything with skill and professionalism. I truly appreciate the care and attention to detail, especially given the complexity of working with older pipes. I would absolutely recommend their services and will be using them again in the future.

My parent's hot water went out due to a power surge. They had a hot water plan and a company was…read morecalled to come out. That company said they could come out in 4 days. We had 33 people planning to come to the house for Christmas gift exchange. The company the plan was with called Jordan and Sons. They came out the next day, ahead of schedule. Andre and Dawson were very professional and efficient. While draining the water heater, they looked at (and fixed) another issue under a sink. Needless to say we were very pleased!

I called on a Monday morning because my pipes were backed up. They were able to get someone to my…read morehouse by 1:00 that afternoon. Justin was prompt, courteous and efficient. I would call them again without hesitation.

I had a pipe break sometime during the night last night, and City Plumbing was here within an hour…read moreof my phone call and stayed until the job is finished!! Mike was the technician, and he was super polite, and very professional!