I was looking to have my old wooden fence removed and replaced. Chris responded to my request for a…read morequote, came out to my home and provided me with a reasonable quote. Said he would be in touch within a few days with a start date, which he did. On Monday morning his crew showed up, removed the old fence and set the posts in concrete for the new one. Tuesday by 2pm my fence was finished (including two sturdy, awesome gates!). The crew is polite, friendly and neat and hard working.

Chris showed up, looked at my job, said he would get back to me in a day or two with a price quote,…read moreand never did. I contacted him numerous times via text, and was told they were busy, which I understood. But then 3 months later he quit answering my texts and did not return phone calls. I ended up hiring another contractor who was prompt, provided a quote, and got the work done within 10 days.

DO NOT USE THIS PLACE! If I could give less than one star I would. The guy that came out 1. Changed…read moreprices on the invoices he gave us for the same amount of items day by day 2. Complained about doing the work WHILE AT our home where he THOUGHT we couldn't hear 3. MOST IMPORTANTLY he did the work incorrectly, including but limited to not sealing up floor work he did making it possible for pest to get into our home and due to the incorrect work being done we had to have someone else come in and fix it so we could actually use our appliance. Not only that he told us there was a 90 day warranty on his work for him to just straight up ignore us when we reached out during that time frame. We asked for some sort of compensation back and nothing. TRASH Save your money and time. This company will take advantage of you.

I cannot say enough about the professionalism, care, and integrity shown by AJ and his team. They…read morewent above and beyond in taking care of my renters' needs--working around both their busy schedules and their children's routines to make sure everything was handled smoothly and respectfully. What truly impressed me was their attention to detail. During their visit, they noticed an additional issue that my tenant had mentioned but had not formally reported yet. AJ immediately brought it to my attention, recognizing that it could become a health hazard if left unaddressed. As both an investor and landlord, I appreciated his honesty and expertise--it was clear he wasn't trying to upsell or take advantage of the situation. He made the right call for the safety and comfort of my tenants, and that level of integrity is rare and invaluable. Being located in GA, it can be challenging to manage properties from a distance, but finding AJ and his team has been a blessing. Knowing that they are close by, responsive, and truly looking out for my property and my tenants gives me tremendous peace of mind. AJ, thank you--and thanks to your entire team--for your outstanding service. You have earned my trust, and I look forward to relying on you as part of my trusted team of reliable contractors from here on out!

I strongly recommend Melissa for any real estate transaction. She is very professional, responsive,…read morefriendly and goes above and beyond to assist her clients. She did an excellent job with the sale of my house and I would absolutely work with her again in the future.

Melissa is THE BEST Realtor I have ever had the pleasure of working with. She was very responsive…read moreto all of our texts, emails, and calls. She became a part of our family in the process. First, she's by far the most responsive, professional, and customer service oriented Realtor we've ever met. After growing frustated while "dealing" with one of the worst real estate agents in North Carolina, we decided to move our search to South Carolina. We found her after searching for South Carolina Realtors. I called her on June 7th at 2:08pm. She didn't answer but called back 20 minutes later. We told her that we were in Maryland and interested in home in Florence. She called back at 5:42pm on Zoom from inside the home we were looking at. She [virtually] walked us through the house, set us up in the Collaboration Center, and maintained communication with us on an almost daily basis. On Friday, June 11th, my boyfriend and I packed up our chocolate lab, 3 days worth of clothes and hit the road. We were going to explore the neighborhoods of some of our favorite homes on the Realtor app. On the way down, we got a notification about a home on the market for 12 minutes. We hearted it and plotted our route for Saturday morning. On Saturday, June 12th, we drove to two homes that were "meh". At our third spot (our dream home), we called Melissa and asked if she could arrange for us to see since we were in the area. She called us back and said "the listing Realtor needs 2 hours". We agreed but continued driving around Florence. You know, to get to know our new hometown. We saw the whole home! All of it! We were there for over an hour, talking and learning about the home buying process. We finally made our to her office after leaving the home and decided to put in an offer. We showed up pre-approval letter in hand. Everything was fairly painless and easy... up to that point. She'd recommended home insurance agents who wasn't trying to mutilated our pockets. By June 22nd, we'd completed the inspection. Melissa suggested that we address all the things on the report with the buyers and let them choose what they wanted to fix. It made sense so we did it. By July 13th, Melissa had sent us all the addendums for signing (which we returned almost immediately), the sellers had agreed to make certain repairs, the appraisal was done, and we were ready for our July 16th closing... or so we thought. Our lender was absolutely HORRIBLE at getting us to closing. We didn't make the July 16th closing because we are "two unmarried vets" and the bank never processed a loan like that. Melissa was right there communicating with the lender, asking for status updates, and doing all she could from the "Realtor side". She communicated with the contractor doing the repairs on the home. She reached out to her termite people to ensure an accurate and clear CL-100 (termite) report was completed. We communicated every single day via email, text, and phone calls. Even if there was no update, she messaged us to see how we were doing. Mind you. Throughout the entire process she was doing her job as a Realtor, the listing agent's job (she was completely oblivious to the home selling process), and she was our referee in the lending ring. She called, texted, and emailed our lender for updates and asking for ways she could help. For almost 3 weeks, she offered solutions for problems that the lender had, she asked if there was anything she could do, and kept us informed every step of the way. I'm almost certain that these are not things in her duty description but she went above and beyond for us. Fast forward to August 5th. We were finally able to close while we were on vacation. Not without my amazing boyfriend's persistence and determination. Major props to Angel! Woo hoo! After closing, she was still contacting us about repairs that still needed to be completed, answering any questions that we had, and helping acclimated to "Flo-town". Melissa was a completely ethical professional. She kept her composure even after I dropped a few "f-bombs" over our lenders incompetence. She spoke factually. She never gave us false promises, even after the seller threatened to pull out of the deal. I've recommended her to two friends looking to purchase homes in South Carolina. I'd recommend her to the person standing in front of me at Marshalls. Shoot! I'd recommend her to another realtor. She is that calm spirit that keeps you grounded during the entire process. She came to the house after closing to bring us a number of housewarming gifts and to see how we were loving the South. We fell in love witb Florence because of her. I'm so happy to have her in my life. Thanks, Melissa!

When preparing to sell our home in Lugoff, SC in May 2026, one of the easiest decisions my spouse…read moreand I made was selecting our realtor, Pound Real Estate Partners, LLC. We knew Patty Pound and team would do an excellent job marketing our property and using professionalism and integrity throughout the home-selling process. Patty created a beautiful listing showcasing our property to include drone photos and videos which showcased features such as our large yard with pool and updated interior. She posted our listing quickly and populated it to major listing websites as well as local sites to increase online traffic. Since the property was empty and ready for move-in, she added virtually staged photos to increase online appeal. Within just a couple of hours of placing a for-sale sign in our yard, she was scheduling showings! She coordinated many showings for the property, and within 2 weeks of listing we were under contract! Patty was extremely helpful throughout the negotiation process, and our closing went very smoothly. She provided top-notch communication with us from pre-listing through post-closing. Although we have managed a for-sale-by-owner for our real estate investment in the past, we are so glad we elected to have Patty manage this sale for us. She was fantastic! Thank you to Patty and Pound Real Estate Partners, LLC for making the home-selling process so enjoyable for us!

Patty and Robert took the time with us to find our dream home. They know how to work with…read morehomeowners moving to SC from another state, and were flexible with virtual tours, asking us numerous questions so they were able to find us houses that fit our criteria. Highly recommend for anyone looking to purchase a home, but especially for those out-of-state that are worried about working with the right realtor. Look no further!

First call responded immediately. Set up on site visit. Mike the owner very polite and…read moreknowledgeable. Pricing was competitive yet fair. Job required plumbing to toilet, masonry and roofing. Without all the specifics, great experience with total communication.

Jacobs Plumbing cheated me and stold over eight hundred dollars from me. This prompted a court…read moresuit. Rather than respond to the summons, Jacob Plumbing wrote on the summons that they had moved. Please beware if you are considering using their services. I have sufficient hard copies of the evidence to support this.

There is a reason why Jacob's Plumbing has been serving Florence for decades. Their Service and…read morenon-nonsense approach to business. Discovered I had a water line leak in the wee hours of morning and when I called before operation a real person answered. No answering machine, No answering service when you are depending on a 3rd party to relay important and severe conditions to the company on your behalf. The live person listened to the problem, took my contact information and told me they would have some there in the morning to evaluate. And they followed through and delivered. Second person on the morning list and they sent an experienced plumbing expert. Asked the right question, evaluated the situation and went to work fixing the line. Very personable and explained everything in simple terms. You never know when you may need a plumber, but this company needs to be in your contacts or bookmark this page for their contact information. Gret job, Jacob's Plumbing and a big thank you for coming to my aid.

Feb 15, 2020 We started the process for building new home with them in Sandstone Community…read more Florence, SC. We were promised to be in our home by Aug 21, 2020 as our condo lease was up on Sept 4. Their agent directly controls the construction progress. She is the main contact as won't even allow you to have builders number. We initially put a $100/day penalty if deadline was not met. Seller took it out and would not sign it in that form and I now know why. They are constantly missing closing dates, as we were previously warned by other buyers. We are now 2 weeks past deadline and finally did walk through last Saturday. Home looks good other then couple minor things. We had to beg our landlords to allow us to stay an additional 2 weeks or would have been homeless due to this delay. We were charged $840 for the extension. I contacted Leatherman owner, Jean, about the issues. She continually made every excuse from construction cost to covid-19. Fact is that construction on other homes in our development never stopped. They were being built although not even sold leaving homes that were already sold to sit. They then would scramble trying to meet the deadlines the week before closing. Poorly managed. I filed complaint with BBB requesting Jean cover our rent since missed our deadline. She refused and made an excuse full response. If the penalty had been in there, they would owe me $2000 so don't think $840 is unreasonable for their mistake. They don't care about their customers, it's all about the money not doing the right thing. Her husband is in politics so she has that screw the public attitude. After i spoke with her on the phone, I knew she was not a reputable owner. I strongly urge you to find another company to deal with as are many others that truly care about their clients.

I highly recommend Realtor Wanda Wyllie. She is an excellent realtor and really cares about her…read morecustomers. I used to her buy and sell my home and will use her again when it comes time to sell this one.