I've always had a good experience here, and everyone has been quite helpful. I am in a better place…read morethanks to the services offered, and I've always been helped when I need to make an appointment adjustment.

I was in a lot of pain and called these ladies around closing time. I had never been there before…read morebut they took me in the next day at their opening time. I had no appointment so they not only fit me in but I also had no wait! The girls there are very friendly and are concerned for their patients. I highly recommend this place!!

The doctor was awesome, however dealing with the front office girls make this place unbearable…read more They have rescheduled my appointments numerous times and treat the customers like they are a bother.

In regards to Luke H. post, the front desk follows the orders of the doctor meaning he THE DOCTOR…read moreis the one who decides when to reschedule appts NOT the front desk clerks. Look at it this way, if the doctor was having clinic and was needed at another facility due to a terminal patient such as for your mother or another family, what would you expect him to do? Stay at the clinic and see the patients or would you want him to reschedule so that he can treat the terminal patient properly? I have been there several times and the staff has went out of their way to accommodate me. They are very friendly, personable and make me feel like family. Some patients are just hard to deal with. The patients aren't willing to move a few things on their schedule, take vacation/sick time etc in order to see the doctor. No office stays open 24 hours to accommadate everyone's schedule. I know that office did stay open one night per week until 7, a few yrs ago, and they had alot of no shows and cancellations so the doctor quit seeing patients that late in the evening. A few weeks ago he opened on a Friday morning for those patients who couldnt get in during that week for whatever reason and guess what 5 of those patients ddin't show up and then they called the office and acted like it was the front desk faults because they didn't keep their appt. So you are totally wrong and dont have your facts together about this clinic. Your appt was probably was rescheduled because the doctor had an emergency and you probably was one of those people who would not work with the next appt that the staff offered you. You are the only one who has ever complained about the front desk everyone I know speaks very highly of the staff in this office.

Seen quickly. Notified results in r timely manner. Friendly…read morestaff. Listened to my concerns.

Excellent care very kind and courteous office staff and Drs with great bedside Manor and very fast…read moreservice

They had me update my medical information which I think is beneficial. I by the time I completed…read morethe update, they had me come back into the dentist chair. Everybody was very kind and professional. Everyone explained exactly what they were going to do. The dentist explained some minor issues and her plan to monitor them. I was offered additional care and was told me the cost. They use the latest technology with their equipment. The chairs are very comfortable, offer heat, and massage and a television.

Great from beginning to end! Treated warmly and was impressed with the front desk girls. Got back…read moreearlier than my appointment, Dr. Rominger was cordial and had a great plan for my dental care. She didn't shame me for my lack of care over past years. She sat up a follow-up appointment for the next week! Very impressed!!! Thank You!!

I miss Dr Hank. He was the best. The staff has always been a bit rude but with Dr Hank gone the…read moreplace isn't the same.

Great experience. A courteous staff that explained all my options. They got me in and out with…read morethe information I needed to make an informed decision.

Dr. Hatfield is the absolute best dentist we have ever found! We have had some traumatic, awful…read moredentists in our kids lives, and so thankful to have finally found Dr. Hatfield! He is very knowledgeable, very kind and patient and the only one our kids trust now even the ones that are adults! I personally had 8 upper teeth pulled in one day and my plate inserted and had very minimal pain following. Best dentist experiences we've ever had. Been using him for many years now and gladly pay up front and get reimbursed later.

Dr Hatfield and staff have always taken care of my dental needs. Very pleased with the care I have…read morereceived

0 healthcare but full blown on Va/Police Safety Checks. I've have had so many safety checks that I…read moreshould hang a "Donut " sign from my roof. It seems that my words don't have any power when talking to this people. From 2024 to present I'm paying for healthcare out of my own pocket more than they are willing to help? Doctors don't do anything? Patient advocate don't return phone calls. And chief the staff held me to call 988. The suicide Hot Line just because they don't wanna deal with the veterans Healthcare.

I have used this facility twice (once for eyeglasses adjustment & Sleep Clinic). Everyone is…read moreprofessional, friendly and helpful. Same goes for the extension services in Westover, WV VA Clinic (I use quite often).