Great service, friendly and quick. Initially missed the appointment window but showed up anyway…read morelater. Fixed my issue and was very good communicating the issues, the fix, and the warranty.

I called Dauenhauer to have a new faucet put in. KAWC did work in my neighborhood last summer. The…read moreplumbing technician Jimmy nor I could find the shutoff valve. We had to reschedule for the water company to identify where the shut off was located. Jimmy did the job very efficiently, made certain it was it worked well, and cleaned up afterward. He was very professional, polite, and kind. I would give more than 5 stars, if possible, for his work ethic.

Early Saturday morning I discovered water flooding the laundry room of my significant other's…read moretownhouse and realized the water heater was leaking. I turned off the water supply rendering the condo with no water. Now what? Who do I call in Lexington, a town I'm not that familiar with much. She called her sister in Versailles but her recommendation of a past plumber she had used previously was closed for the weekend. So I did a search on Yelp first, skipping over a couple of plumbers with some not so good reviews and found Bluegrass advertised as being 24/7 and Shonda C.'s review listed first. She is in my friends list and I trust her reviews. I also saw photo's of the business owner and his family, plus some of his past work, indicating to me I was looking at an honest man. But to be sure, I utilized BBB for a background check and found zero complaints in the past year, an A+ rating and that they were BBB Accredited. So I gave them a call. Ron answered the phone at 7:52 am on a Saturday. This was a huge indicator to me I was going to be doing business with a good company. He told me he had one customer ahead of me but that he would be over between 11:30-12:30 and that he would call thirty minutes ahead of time to let me know he was on his way. He called me back at 10:26 am and arrived in 15 minutes. He assessed the work to be done, quoted a price, then left to pick up a new water heater and associated parts & pieces and arrived back around an hour later. I doubled checked with my sister, who owns five houses, on his quoted price and found he came in little bit less than her prediction. Ron and his son, who was helping him, installed a new water heater, and upgraded the water pipes and gas line, along with new valves on both, to meet today's codes. He completed the work in two and a half hours. We were completely 100% satisfied with the work, his timeliness, consideration of cleanliness and knowledge of his trade. Would not hesitate to call him again for any plumbing needs.

Our kitchen drain clogged somewhere deep and was backing up. I saw the ratings for Bluegrass…read moreRooting and decided to give them a try. Ron came out and cleared the pipe in no time, left no mess, and charged a fair price. He was super friendly, nice guy. Glad we could hire a locally owned small business that cares.

Alex and William were awesome. I had three issues to be addressed and they were in and out in 35…read moreminutes! Super nice young men! Highly recommend!

Spencer came out and my problem wasn't plumbing. Spencer was still very helpful and didn't charge…read moreus anything!

Have used the same service professional for many years. He is now with Engineered. Very thorough…read moreknowledgeable and always answers any questions.

This should be the business model for all heating and cooling companies. Thy are qualified, honest…read moreand very professional. I had an A!C unit and a new furnace recently and they did an outstanding job! Do yourself a favor and call Matt and his crew of experts next time you need repairs or replacement of your heating and cooling systems.