Awful management from the top down . Respiratory was always short staffed , never any working…read morecomputers for charting , yet , you're expected to chart ... never enough equipment to do your job properly . When you approach management about needing help , more staff , or equipment , there is always an excuse ... some staff doesn't have to work weekends , while others do . Apparently it's "earned" although other therapists who have been there the same amount of time do not get the same treatment ... or time off without finding their own coverage . Definitely favoritism . The therapist to patient ratio is astronomical so it's very dangerous for the patients . The pay is awful , the health insurance is worse . Very shady and under qualified upper management from the very top --down . Also , no pulmonologist on staff which is kind of rediculous when you need a knowledgeable doctor to give proper pulmonary (lung) care ... don't send your loved ones here , it's a mistake... Can zero stars be enough ?

This is the most depressing rehab facility I have ever been in. You try to contact by phone it is…read morenot uncommon to have it ring in excess of 15 minutes before answering (too cheap for a receiptionist). Upon entering you have no check in, no security on site and then there are the poor souls consigned to there. A good friend spent years there and the staffs ineptness almost killed him every 90 days. The nurses are far out numbered per ratio of patients so your love one has a high % of being neglected simple because they are under staffed. If you are recovering from an illness or health scare try do it at home ( patient bill of rights ) or go to a better managed facility.

The staff and facility were top notch. My mother was in short term rehab for 5 weeks and throughout…read morethe nursing staff, aides, and physical therapists were unfailingly caring, professional, compassionate, and patient. The facility is bright, spotlessly clean, and well maintained. The grounds are beautiful. The nurses answered our questions and addressed all our concerns as quickly as they could. The level of attention the patients received was excellent.

From the owner: Transforming the lives of children and seniors Christ's Home…read moreis one of the few organizations in the country to offer an array of life-enhancing services to both older adults and children. Our legacy of caring and compassion is interwoven into all of our dynamic programs and services. Learn how our innovative approach fits our community to a †

my son worked at Lutheran Woods in Dietary, preparing trays . My son has shares horror stories with…read moreme . The kitchen is not clean, appliances barely work , the nurses are not pleasant or helpful to the residence. They are rude and mistreat the residence. It's truly sad to hear these stories . My son is no longer working there , due to unfair labor laws . My son worked 5 weeks without pay. We are currently disputing this matter . My son has told me that this place should not be recommended for human or animals.

My mom was there for skilled rehab from hip surgery. Do not send your love ones to this…read moreplace.Unfriendly under staffed. My mom got worse there then better. I got her out of there and got her home care. Don't believe the brochure! All lies to get you in there.

My parents aged out at Telford, starting in independent living and then moving through every level…read moreof care that they had (Skilled, Personal Care, and finally Memory Care). I was not a fan of them moving in due to my perception of "nursing homes" but I learned otherwise in the four+ years they were there. Literally every single person we interacted with from the nursing staff to rehab to cooks, laundry, maintenance staff, etc. was like family. The professional level of care that my parents received (and us as their family) cannot be overstated except to compare it to the compassion that went with it. We were really clueless about what the last years of their lives was going to entail, and the staff here did it so much better than we ever could have. My husband and I ended up getting on the waiting list and now have a deposit down on one of the carriage homes being built; it doesn't get any better than this for end of life experiences. Aside from the fact that the carriage homes are gorgeous, the kind of care that is there as a "safety net" is exactly what we want. The added bonus is us both being on the same campus if one of us starts to fail in later years; not only does the other one not have to move, they can walk to visit, take meals and do activities together, and in some cases actually be together in the advanced care. (My parents were together in Memory Care.). I highly recommend Lutheran Home @ Telford.

I toured several facilities in the area and Telford Lutheran Community was the best choice for my…read moreparents. They have all levels of care. My father moved into independent living while my mom had to go into skilled nursing. My father is able to visit my mom everyday since they were located within the same campus. Bad weather no problem, you only have to walk across an enclosed bridge. The various levels of care both my parents have been receiving is exemplary. Telford Lutheran is like the Ritz Carlton of care facilities. When I would visit my Aunt in Florida I wondered why she did not get the same care at her facility. She was paying almost the same every month. Telford may be a little more than other communities but it shows in the care and people they hire. If you are searching for a place for your parents I would put Telford Lutheran on your list to review. You will not be disappointed.

My son was there for 13 months and aside from the therapists, a few good nurses and a couple aides,…read morehis care was deplorable. Administration does a terrible job with communication, the food is barely edible. It took so long to get my son's diet correct (months) and when they finally did, it was cold with absolutely no taste whatsoever. I walked in to him being fed in a reclining position! He was dropped from his lift 3 times, his peg tube was yanked out during a night time changing! I was later told no incident reports were filed for these things!!! One day he had his roommate's clothes on, and his roommate had his on, as well as being in my son's custom wheelchair!! The mistake was very visible as they were completely different sized men, and both looked strange in what they were wearing. Complaints go unanswered for days weeks and months. The building itself is so poorly maintained, and absolutely filthy. I kept a bottle of Pine-Sol spray so that I could spray my son's bathroom down when I visited, so that I was able to use the faucets to wash him. Often times his roommates feces would be on the toilet the wall and the sink. The soap dispenser was broken for six weeks before I finally got administration to put a new one in. Safe to say, no one was washing their hands, but me! Often times, the same washbasin was used on all four roommates head to toe. I complained about this several times, absolutely horrified at how unsanitary and grotesque it was, and yet it took weeks and several complaints, before it was rectified! My son's clothes were mixed in with the community clothing, although there were signs everywhere saying that I did his laundry, subsequently, half of his clothing went missing, which was expensive. It is a revolving door of staff that spoke very little English, so it was very frustrating for many of the residents as the staff had no idea what they were saying, so naturally couldn't attend to their needs. Literally, call bells went unanswered for over an hour sometimes, while staff were on their phones. My son was fearful of his safety and well being. The final straw was an extremely dangerous situation that could have caused serious harm, or much worse, had I not walked in when I did! BEWARE!!!!

They are amazing and so caring and loving . The guest service are amazing .my mom made so many…read morefriends and are so happy . I would give it 5 stars

Do not use their respite care…read more The aides talked about other inhabitants and their medical problems in my room when I could hear. One told me I shouldn't be there because my family should have been doing my laundry and bringing in things I needed. They are short-staffed and short-tempered. The nursing director told me they expect people to take no more than an hour a day, total, of staff time. Inadequate grab bars in the shower, no-slip decals in the shower are worn out and old, so shower floors are slick. They have refused to allow some people taken to the hospital to come back, even through pre-paid. This is dumping, which is illegal. Do not recommend.

My family and I are overwhelmingly happy with the way WEL UM have protected my parents! I can't…read moretell you what a relief it has been for me to know they are in no danger. I appreciate your efforts. I am sure you are catching all sorts of slack from residents, but as your updates clearly state, you have to look out for the whole community and have been doing an amazing job keeping them COVID 19 free. Thanks again!

--- Special thanks…read moreto SKR Home Health Care for making so many great memories! As we approached our daughter's wedding week in Philadelphia, we realized we had overlooked how to care for our 92 year old dad over the wedding weekend. At the time we were not a client and after contacting SKR Home Healthcare, we were reassured immediately that dad would be safe and cared for.Susan took control and, within less than 24 hours, provided an immediate solution with an aide that fit dad's personality for the entire weekend. Not only was our father in "loving hands," but he was dressed impeccably and attended both the wedding ceremony and the entire reception at The Ballroom at Ben with his SKR aide also dressed in a beautiful navy suit close by his side. Many thanks for your services and making everlasting memories with our dad.

I am so glad we used skr they were super response and has amazing aides who took care of my mom…read morethroughout her dementia. They are a hands on and responsive agency that doesn't shrug you off and responds to you needs. Highly recommended!

This is a great facility. Beautiful updated rehab Unit and Gym. The staff is so friendly and…read morehelpful and the Rehab staff does a great job to get people ready to return home!

Terrible place . Do not send your loved ones there!! They are so understaffed and do not care about…read moreanything and will not take good care of your loved one. It is nasty there! Please Please do not go there!!

I am very impressed with the wonderful staff they have at Park Creek Place . (North Wales, Pa) I…read morehave personally been in many Assisted Living Facilities and this one by far is amazing! Everyone is so friendly and helpful. The residents speak very highly of the nursing staff, Fox rehabilitation, and mgt. team . I've noticed that this facility is always clean and always doing fun activities with the residents. I would highly recommend Park Creek Place to any friend or family! Eric Sonneborn Total Medical Solutions

Would steer clear. They put on a nice show when you do the tour but it's pretty dumpy here. My mom…read morestayed here for a 2 week respite care stay while we were on vacation. Food is terrible. They had a brown out with no backup generator. My mom was out of oxygen for 10 minutes before someone came in to help her - she thought she was going to die. Also I was there when she pressed the emergency button around her neck and no one came to help for 30 minutes. Also they couldn't figure out her room temp. Every time I came in it was 85 degrees! Please don't send your loved ones here.