I had a consultation for ablative co2 laser. I specifically questioned 3 times if I'm getting…read moreablative laset. The answer was yes every time. But after I went thru the treatment it did nothing but make my face swelll. There was no sloughing at all. I went back and required 1/2 my money. The refused & offered another "treatment & $500. in products. I got screwed.

If you've ever seen the shows where they treat people in California, you'll think you just walked…read moreinto one... The waiting room is amazing, relaxing, and has lime infused water, protein snacks, and fruit for you to enjoy while you wait. What do they do here? Well, it's not your typical spa. They actually have a Nurse Practitioner in charge. So the name, MedSpa = medical spa. They are probably the only local spa who offers IV infusions which you normally have to go to Houston for. The Myers infusion is awesome for fibromyalgia, and a shot of glutathione can be added. Some fibromyalgia patients come weekly and have gotten off prescription medications. They also offer cosmetic injectables, body contouring, spider vein treatment, tattoo removal, lash extensions, etc., and they are the only spa to offer the hydrafacial MD treatment. They actually sit and talk to you in depth to determine what is best for you in every aspect. The staff are professional and extremely friendly and attentive. I wouldn't go anywhere else for my spa needs. I suggest you check out their website and see what all they offer!

Michelle is a great esthetician, professional, and polite. My facial was soothing and got my skin…read moreglowy and refreshed.

I found Spa Della on Yelp and I absolutely love it! The owner Michelle is fabulous and the prices…read moreare reasonable. Spa Della is Beaumont's hidden gem for waxing services and I will definitely come back.

This office beside doing skin treatment they also do family practice…read more So I made appointments for my husband and myself. I go into the office ,the doctor she was very nice and pleasant. The issue was with the front desk and the lady in charge of billing. They have no clue of what they are doing or they act like it . On the front desk. They charged me a copay that i should not have paid, I asked the lady in charge of billing to please call my insurance to verify as the day before when I went for my appointment they asked me for a copay. I went back to the office with insurance paperwork to show them my coverage she refused to look at it and to call the insurance company. They claim they take a deposit , what the he'll for that has never happens to me before. They kept insisting I have a big deductible when I don't. I just got irritated and cancel all my appointments. They did not seem to care. What has happened to customer service these days. Cant deal with unprofessional people. Will find another doctor.

Love this office. I started going here for Botox (I don't know how these ladies mix theirs but it…read morelasts 6-7 months for me, other places I maybe got 3 months out of it) but then I asked about the Biote. Dr. Julie Broussard also does general practice so when I was having so much trouble getting other offices to work with my insurance - they took care of everything for me. Dr. Broussard is such a sweetie and really listens to you.

I went today to the spa and here's my thoughts. The front end needs a lot of work. There was NOT a…read morelot of communication. I had a appointment at 10 for a Facial, Massage and Foot Detox. They front deck never ask me if a male masseuse would be ok or to tell me the foot detox was out of service. I got taken back to a room and the very NICE girl that did my facial informed me they changed my foot detox service to a service I did not want. Then she also told me my Massage was not until a hour after my Facial and a man would be doing it. I was not informed of that until my facial was almost over. Which really was not her job to tell me that. It was the front desk job to tell me that. When I called to make the appointment I should of been asked those question. Based on the fact that they have both a male and female masseuse. As for my Facial. It was AMAZING. I'd give her a 10*!! She did a awesome job and I'd go back to her any day. She was very calming and my face felt amazing. Thank you and have a great day.

I like this spa a lot. It's a clean facility. Everyone has been very nice. I usually go here for…read moredeep tissue massages. The massages have helped my upper back a lot. I have gotten a glycolic facial peel and am getting the acne facial peel soon. I have not been disappointed by their services. I will continue to go here.

The massage was amazing I wish I had more time to have a longer massage. The atmosphere was very…read morerelaxing. My masseuse took her time and really worked on the knots in my neck and back.

I bought a gift card on Tuesday for $325 for a spa day at Tina's for my wife. That night, she said,…read more"Oh, I've been there before. It's old and funky and not a spa experience." So Wednesday morning, I called Tina's to ask for a refund for the gift card. I explained that it was never used and that we decided to go somewhere else. Edward, who answered the phone said, "We can't give refunds for gift cards." So I went to Square's website where I actually bought the card (linked from Tina's site). Their rep told me that Tina's could, in fact, issue a refund for a gift card and even gave me a link to share with them: https://squareup.com/help/us/en/article/6168-refund-to-gift-card-in-the-square-point-of-sale-app. I called Edward back and tried to share the link. He said, "The owner knows how to use the Square app." So I asked him to have the owner call me. Later that day (yesterday), someone named Alicia (not the owner) called and told me, " We don't give refunds for gift cards." I explained that I just bought it yesterday and it had never been used and I offered to give her the link to the refund instructions. She refused and got hostile with me telling me they have to pay $8 for each gift card issued. I told her I would be happy to reimburse them for the $8 if I can get my $325 back. Then, I asked to speak to the owner, Tina, and was told she would not be available until after Easter. I'm sharing this story because I've been in business for 30+ years and I would never treat anyone like this. If a customers asks for a refund and I have not yet delivered any product or service to them, they are entitled to that refund. And telling them, "that's our policy" wouldn't cut it!

July 22, 2026 I…read moredrove in from Galveston to have a spot near my eye removed (basil cell carcinoma) I was given a choice for removal; MOHS or cauterize? From the photo you can tell my choice. I was prescribed a Valium for the anxiety which helped with that but, the procedure itself...I felt the sting and smelled my burning flesh!! LOL! Hopefully, this is the last of skin cancer Dr Morrell is excellent and he's handsome, too! Bonus!! (hey now, a girl can admire from a far) My niece Makenzie is his Nurse Practitioner. Get a yearly body exam people...better to know early about skin cancer than later

The service from Dr. Morrell was excellent. Really liked him and his staff. He was very thorough…read moreand attentive. Would highly recommend him to anyone.

I've been getting waxed at EWC for a little over 3 years. I have been to my fair share of EWC's…read more This was probably one of my best experiences because of Jessica. If you get waxed here, I highly recommend you request Jessica as your waxer. She lights up the room with her smile and energy. She's very professional at her job and will make sure she gets up all the hair. She'll even go in and tweeze some missed hairs out. She goes above and beyond for her clients. If I was local I'd come back to her every time.

This is the only wax salon in the area, they are pleasant and helpful with scheduling. They offer…read moregood package prices, clean well cared for facilities and good service providers.

Okay, so my husband got this for me for Mother's Day. Let me say this place is so professional and…read moreaccommodating! I had an amazing experience! The massage was exceptional ! I had never been so relaxed, and the facial was amazing!!! Gosh I would so go again!!! ONLY THING, I did not enjoy much of the manicure i received. The woman was lovely we had a good conversation, but the manicure itself wasn't good. She had just started and had trouble with the manicure itself... I just expected more for the package I received. Other than that wonderful!!! I'd definitely come again for the massage and facial!

I have been to this spa a few times before and actually had enjoyed it in the past, but this last…read moretime was truly a display of this spas lack of professionalism. 1)Firstly, I had a gift card to use and tried to find their services on-line to no avail. Later, I found out this was because their web-site was being re-done. This was weeks ago, and web site was still not up and running to date! 2) couldn't find their phone number either, so went thru the hotel to get it. These aren't that big of a deal, but I wish I'd heeded it as a warning sign for things to come. I was trying to book services for myself and for a girlfriend of mine visiting from out of town, and bc we had no services to look at, we did so on the phone not really knowing what was all entailed. The girl on the phone was not great help either as she seemed disinterested or annoyed that I didn't know what I wanted to do. Hard to know what to book for when I don't know what you offer! ;) 3) So we finally booked services a WEEK prior to the appt and got a phone call the night before ( around 8pm, which I thought was a little odd being so late) to confirm our 2 pm appt the next day, which is fine, all good. We had planned a day around the services as a girls day out. I am a mother of a toddler and NEVER get to go out and be spoiled. My husband is a stage four melanoma fighter and needless to say I am frazzled and was in great need of some pampering. 4) the day of our services I get a phone call at NOON saying that we need to come in at 1pm as they had a "scheduling issue". So we had an hour to hustle and get there meaning we had to forgo all our other plans ( lunch, etc). 5) NO APOLOGY was given- (and that's the big one for me...) 6) BUT attitude WAS given to me in strides the minute they sensed my unhappiness about the situation, like it was somehow my fault that THEY screwed up. 7) it screwed up our WHOLE day and my one and only chance to get some pampering as we wEre going to go to lunch first then go to the spa. Now we had to eat and run just to get there in time. Once we got there, I had calmed down enough to try to enjoy the massage, but found out because I was sneezing they wouldn't give me a massage that day. I understand that part ( as they were worried I was contagious and I am a germ freak myself) but how they handled the situation AFTER that was also poor in my opinion. 8) They were highly unsympathetic and told me to come back another day and/or to give my gift card to someone else. I live 3000 miles away from anyone I know, I am basically by myself and don't get these opportunities like normal people do. They also said I could spend the 110$ gift card on THEIR beauty products ( how nice for them!) as they don't offer refunds. I am not really inclined to want to come back after the way they treated us today and would like my money refunded back to my brother who gave me the gift card as a birthday present and as a way for me to de-stress due to all the major stressors in my life right now. 9) I should also mention that they kept calling my friends house to make this change in appts even tho she was staying with me at my house for her vacation. She lives in CANADA and her husband had told them several times NOT to call that number to get a hold of her in the previous days, but rather to call my number here in Beaumont to confirm these appointments! Someone sure doesn't know what they are doing at Getaway Spa! In summary, the Getaway Spa only added much much more stress and took away my one opportunity to have a nice day out! They could have rectified the situation if they had only apologized for their screw up and didn't give me attitude like it was my fault. I am quite reasonable and understand how horrible the customer service industry can be as I worked several years in it, but this was truly a big mess up on their end! And after finding out they wouldn't massage me bc they feared I had a head cold (it could have just been allergies, but I get their point of view on that issue) and hearing of my predicament they could/should have just given my brother a refund! What a waste! TERRIBLE CUSTOMER SERVICE!! And this was the MANAGER of the spa that I was dealing with! Save your money for somewhere else as they don't have it together at this place!