BEWARE - once you paid, the service is done. I wanted to give negative scores but since that's not…read morepossible, I'm being generous to give them a one star. Watches of Switzerland Sydney store is somewhere I will never visit again! We bought an expensive watch thinking it is brand new, opened the bag and found a dent on the side of the case. The dealer would not exchange the watch for us and not only that they told us it is our fault the watch has a dent on the side, it is not their problem to exchange and if we want a new watch or any kind of resolution we need to go ask the manufacturer. If you want no after sales service, bad attitude, sales managers that avoid any kind of responsibility, feel free to visit the store otherwise stay away! If you insist to buy a watch from there I recommend you take a professional watch technician and a lawyer.

Time is money, as the old saying goes. Watches of Switzerland is the best shop to get top-notch…read morewatches. They have 28 brands to choose from and are the only store in Sydney where you can find Ebel Swiss watches. Their brands include Bulgari, Cartier, TAG Heuer, and Omega. Their top-of-the-line products are not the only reason why you would go there. They have excellent customer service with staff that are always willing to help. If you're looking for a great watch, it is highly recommended that you visit this one-of-a-kind store.

I came here the second time. The first time was three years ago to fix my front bit of the watch…read moreand maintenance. This is the second time for me and I need to fix my watch because it's started delay. Everything was perfect such as service, atmosphere, security, location and so on except one, miscommunication. I was told that they will contact me by email or telephone for quotation and duration but I have never received anything. So I sent the email and they replied that usually, they will inform the customer after everything was fixed and it's ready to pick up. I thought that they fix without quotation??? Anyway, in my case, it was still within warranty so that there was no cost. However, it took me nearly three months and I had to survive for nearly three months without a wrist watch. I always checked the time on my iPhone. That's so funny. However, everything is fine now. I really appreciate for their great job.

An impressive selection of watches and international jewellery brands. The service and…read morecommunication were outstanding. I highly recommend them.

Online customer service was terrible and extremely shady. The store may be wonderful but online,…read moredon't bother they are very sneaky and time wasting. They do not try to help at all when returning a product. It actually has been taken further legally what's happened. Save your money.

Very reliable, trustworthy people and beautiful options of watches and customised jewellery. I got…read moremy engagement ring here and they worked with me patiently until I got the perfect ring. They are experts and willingly explain anything you need to know so you get the best value for your money. I highly recommend Zaeger for all your watches and diamonds/jewellery.

From the owner: For over 25 years, ZAEGER Diamonds & Watches have specialised in, Buying and Selling Pre-Owned…read moreluxury watches, Finding & Sourcing any specific watch you like, Customising your own personalised Diamond Engagement Rings & Wedding Bands, making Diamond studded earrings and diamond set watches.

Entering the world of J Farren Price is like stepping into ultimate luxury. The store is…read moreconveniently located on Castlereagh street and offers one of the finest experiences for buying a watch. The store convinces you it is worth paying the price. They have built a beautiful retail store to match the quality and stature of the brands they are selling. Their window display is very attractive and inviting. They don't just sell any watch, they sell only the top-most, highly desired, price doesn't matter watches. Like Rolex and Panerai and Patek Philippe watches. I was pleasantly surprised to find they also sell pre-loved watches. The luxury boutique offers customer service unparalleled in the industry. The assistants are courteous, pleasant and friendly. They have an immense knowledge about the different brands and can explain what makes a watch a Grand Complication. There is a sense of understated elegance just like the brands they sell. Enter the store at your own risk as you may well decide to forgo the downpayment on your home for a little luxury on your wrist. As for me, with a little y(h)elp, I maybe able to buy my dream watch quicker.

Went there because our Sydney local friends said they stock the watch brand we were after , but…read morewill never go back there again and will NOT recommend it to anyone. Absolutely horrible service (some staff) , was nothing but racist towards us, as I went there with some of my family visiting who doesn't speak much English. They refused to admit the deal we negotiated earlier and called it our fault for not understanding English. Left there with tears in my eyes, I have never been treated with such a horrible manner, not even in less expensive places, leave alone a boutique that we were about to spend 50 grand at.

If you have some spare change and would like to buy a new watch, pop into Gregory's Jewellery in…read moreWestfield Bondi Junction because if you have a thousand dollars lying around you could find something nice there. Yes, I'm sorry for my sarcasm, it is a little unfair. Gregory's do offer some beautiful Time pieces and many people consider that price tag reasonable for a watch as the watches they sell will probably last forever if they are looked after and with the classic styles they offer, why not? It can be considered an investment. Besides if you are buying Cartier, Gucci or Tag Heuer, you need to be prepared to part with that kind of money. Lucky for me I do not like metal watches and am more of a Swatch Man, so I can save my thousand dollars for something else, but who am I to spoil someone else's fun?

Gregory stuff needs to learn to respect those who feed them: clients…read more Selling cheap jewelry overpriced: Gregory stuff needs to learn to respect those who feed them: clients. It takes a lot of $ from people to make your business open and running Gregory, so treat clients trust like precious porcelain! Potential customers: save yourself hussle & money & get anything they sell 5 times cheaper anywhere else. Don't let their wishy-washy "sales reps" convince you into buying their cheap jewlery, do your homework.

Beautiful store and iconic pieces, but be prepared to wait. Entry can take quite a while due to…read morelong lines and very high security, even during quieter periods. While the security is understandable given the brand, it does slow down the overall experience. Not ideal if you're short on time. After waiting for 10 minutes to get into the store, we waited another 10 before we gave up. I can buy tax free in Portland instead of buying in Sydney and dealing with VAT.

They definitely have an inventory that doesn't disappoint…read more When I first arrived there was only one couple wrapping up a purchase so I received very good service. Lily was very helpful and treated me like a serious buyer despite my chipped nail and a bikini top under a see through white shirt, which I appreciated and needed. I also had my Cartier Love bracelet polished while I waited. After finally deciding to make a purchase the place got packed with customers and my purchase got put on the back-burner. Finally after 30 minutes we were able to get some attention and see the final piece in the box to seal the deal! The purchase did not come with any celebratory or complimentary glass of champagne, but some water, which I was surprised considering the purchase. Also, the lady that helped us in the end (not Lily) spent more time counting the money than closing the sale. All in all, I won and I was happy this store at least had the inventory! I was also happy that the purchase price can also be claimed at the airport, receiving a tax deductible and avoiding waiting for purchasing the product at the duty free airport.

Raffy is great, friendly bloke that knows his stuff. His products for sale are top notch and he…read moreserves well.

From the owner: Boasting great history and involvement with reputable watchmakers, jewellers and diamond setters…read more You can confidently rely on MrK to maintain or restore your favourite jewellery or timepiece. Your next timeless experience at MrK is in Warriewood Square. Near the undercover carpark entrance leading to ALDI.