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    Masters Appliance Heating and Air

    5.0 (1 review)

    Services - Masters Appliance Heating and Air

    Water heater installation

    Water heater repair

    Electric inspection

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    4 months ago

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    Mr. Electric of Chattanooga

    Mr. Electric of Chattanooga

    (41 reviews)

    I had a similar experience as many of those posting bad reviews…read more Mr. Electric created a crisis out of a minor issue and overcharged for the work they did. The scope of work was unclear and I was overcharged for the work they did and charged for work that was not done and for parts that were not installed. After calling their offices several times to make a complaint without resolution, I called the BBB to get things settled. Again, after having to call and send emails, I had threaten to lodge another complaint with the BBB to get them to send me the agreed upon refund. I had another electrical contractor come by to review their work and when I told him the situation, he told me who the contractor was without me saying anything. Apparently word has gotten around as to how they operate. Their are many reputable electrical contractors to choose from. Sadly, Mr. Electric is not one of them. Mr. Electric is a franchise and is part of the Neighborly group. I looked up their brands and will not do business with any of them.

    Let me begin by clarifying this review and state that this rating is not a reflection of the…read moreelectrician that came to do the work at our house or of the quality of the work. The electrician was very professional and courteous. He did a wonderful job and did so in a timely manner. Our problem began when a crazy wind storm passed over Signal Mountain and a strong wind gust took down a very large tree in our front yard. When this happened the tree ripped out every power line from the side of our house as well as our fiber optics, a security camera, and another nearby tree. We were in a desperate situation and with so many other homes on signal in a similar situation. Mr. Electric was one of the only electricians that was able to respond to us quickly. We were somewhat shell shocked when we were quoted a price of $14,000 to replace all of the damaged lines which also included an entirely new breaker box which we were told was not up to code. But we were assured that our insurance would cover this. Clearly we are not electricians so we trusted the professionals to be truthful and honest and to keep our home safe and up to code. The job was done quickly and professionally. No complaints with that! HOWEVER!!!! We have just received several calls from our insurance company who has since gone over the work and claims filed by Mr. Electric and have found that they have overcharged and "upgraded" MULTIPLE ITEMS that WERE NOT NECESSARY JUST TO MAKE A PROFIT!! So basically we are now stuck with over at least $6000 in unnecessary charges and work that insurance will not cover and was never needed! This is where the 1 star review comes into play! Now I have gone back into older yelp reviews and have seen other multiple complaints of the exact same nature. We have no recourse. Please do your due diligence! BUYER BEWARE! Do not get screwed over like we did! Yes, their electricians are competent and friendly. But will stick you with "extras" that are not necessary and expensive! People need to trust the professionals they hire. Imagine going to a surgeon that says you need to trust me. You need this surgery to live. You would trust that the professional has your best interest at heart. But health insurance requires a pre authorization to keep you safe. This is not the case in home owners insurance. It happens AFTER THE FACT and by then it's too late and you're stuck with the bill. Do your homework! Look very carefully into the practices of Mr. Electric and see what others are saying. Hopefully this review will save someone else from getting cheated out of their hard earned money when stuck in an emergency situation like we were!

    Phoenix Electrical - New dining table chandelier

    Phoenix Electrical

    (1 review)

    I will forever use Phoenix electrical from now on. This year alone I have used them three times. I…read morepurchased a very old house that has turned up to have electrical problems. I actually have a home warranty and Phoenix electrical is not on my warranty plan but thank goodness every time my warranty assigns me someone for electrical they do not show up or never call to schedule. With my warranty this allows me to find my own electrician and I'm not sure how I ended up finding Phoenix electrical but I will never use anyone but them. Jeremiah has been my regular electrician now. He has done everything from installing outlets behind my television so wires are not running down my wall. He has also repaired switches and outlets. And the biggest thing that I have to praise Jeremiah about was an issue where one light after the next stopped working in the house Jeremiah spent hours on this very complicated very old 1902 home and finally found the issue that's spanned over two junction boxes in and through my attic which has a double ceiling and repaired it! He was relentless in his efforts to locate my problem! And when I tell you when he gets done it looks as if he was never here. He brings his own hand vac and cleans the entire area! Phoenix Electrical is number one in my book. Take it from someone with a home built over 100 years ago Phoenix Electrical always keeps their appointments, and when I have questions they respond quickly and are always very polite. I actually can't wait till my home warranty runs out so I can just call them every time without bothering with the home warranty people! That's just how much I love Phoenix!

    From the owner: Phoenix Electrical illuminates Northwest Georgia with dependable, high-quality electrical services…read more As a woman-owned business, we bring over 26 years of expertise to every project, ensuring safety, integrity, and long-term reliability. Specializing as both electricians and lighting contractors, we deliver exceptional workmanship and personalized service for commercial, residential, and industrial clients alike. At Phoenix Electrical, we build lasting connections you can trust.

    Masters Appliance Heating and Air - waterheaterinstallrepair - Updated September 2026

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