So there office hours are 7-3 which makes it difficult to call them because normal people work…read moreduring that time... You have to call to change anything with your service. So you are finally able to call during that time and no one is there to answer! You leave a message like the recording asks... you guessed it no one call you back! So terrible customer service. All this on top of the trash guys leaving most of the trash in your trash can and when they do take all of your trash they leave the can in the middle of your driveway so you can't get in it. If I could give them 0 or negative stars I would. This is how they treat customers of 6+ years

We use Ted's and have never had an issue with them. We also use their location on Truman Road to…read moredrop off other things we accumulate during the week. They are always pleasant and helpful!

Don't use these people if you have stairs. My company tried to work with this new policy of theirs…read more We even rescheduled so my supervisor could assist with the removal and Go Recyclers said they would not work with us anymore because they didn't want to argue with the supervisor. There was never any argument. We were trying to help them do the job. So, they just cut their nose off to spite their face. We will go with someone else. No star rating. Just disappointment

When they come onsite to assist, they seem immensely friendly and helpful. However, we had one odd…read moreexperience using them where they were strangely rude when picking up hardware. We thought it must have been a bad day, and brushed it off. However, I've since had another, way more rude experience with them and have decided to look elsewhere for assistance. Specifically, they were abrasive and rude, dismissive, and overall probably one of the single most unprofessional phone conversations I've had with another person, simply because I following up on an email they hadn't replied to. If you're looking for great customer service... well, sadly this isn't where you're going to find it.

They were removing items from an apartment in the complex I live in. They were illegally parked in…read morethe handicap spot and blocking the sidewalk for the building while the spot next to them was open. Someone from the office went over and politely asked them to move the truck. The worker got really upset and started yelling. He was also throwing stuff in the truck causing a lot of noise. Very unprofessional for someone who was in the wrong.

I hired KC Junk to remove some heavy furniture and was very happy with a job well done! Easy…read moreonline scheduling for the job. Received a confirmation email right away. KC Junk called before arriving and arrived on time. Very friendly and professional. I would highly recommend KC Junk. Also, their prices were about half that (or less) of their competitors.

The team from College Hunks removed my old washer and dryer plus took two old televisions for a…read morevery reasonable price. Andrew and Rex were polite and friendly, worked quickly and efficiently with no issues, and they were kind enough to overlook the post-holiday mess at my house. Highly recommend!

I hired College Hunks after a detailed walkthrough and quote from their representative, Aaron, who…read moreestimated six movers and about six hours for a "white-glove" move. I carefully prepared by packing additional boxes, labeling everything clearly, and organizing where items should go in the new apartment. About three hours into the move, the crew said the truck was full and left a large amount of my belongings behind at the original house. When we arrived at the apartment, the movers damaged the floor in the entryway and initially denied responsibility even after I showed them photos of the condition beforehand. The service advertised as "white glove" was never delivered. Items removed from walls were not rehung, furniture was not fully set up, and much of the crew stood around waiting for payment while the job remained incomplete. To make matters worse, I paid over $2,000, and the company ultimately refused to return to finish the job. I was left with three truckloads of my belongings still at the house, which I then had to move myself. The movers themselves were polite, but the planning, coordination, and follow-through from management were extremely disappointing. I expected professional service and instead experienced property damage and an incomplete move.

Called before arriving and arrived at scheduled time. Very polite and worked quickly and…read moreefficiently as well as working with me on the price. I gave a 4 only because they missed a few items but that could be partly my fault for not having everything divided. Would recommend.

Veteran owned company. Super helpful. Super friendly. If you have a load of junk you need hauled…read moreoff the work they do will be well worth it. Wish I would have called beforehand. Been annoyed by all this junk for the last few years. I have my garage and shop space back. Thank you.

On time, quick and convenient. Local small business with hard-workers who communicate well.read more

The Sirna Bros do a ton of work with us at Group O'Dell and just recently, Bill was out to a…read moreproject of mine to bid some junk removal at a house in Overland Park. Bill was on time to the bid and got started immediately. What really impressed me most was how relational he was. I could see how much he cared about my clients and what they were trying to achieve. He also consulted with me on a few items in the house that I had not considered--making my job easier. Highly recommended!