Mind boggling that these guys are still in business. They did not show with the correct material/parts to correctly do the job even though they were at my house 3 times prior. They kept tring to shove an extra wire through conduit that was too small. I asked, "is this going to pass inspection?" I could not believe his reply. "There is a 60% chance that it will." Sure enough it FAILED inspection from the city! The inspector told me the reason they do not allow that size conduit to have multiple wires is that the wires can get damaged when running them through. These are large wires for a 200amp installation. So instead of replacing the wires that could have gotten damaged they just yanked out the wire and used it anyway. Now I have to worry for the rest of my life that my house does not burn down. Home Depot is just right up the street so they could have easily done it right to begin with. They even waited nearly 4 months to contact the city for an inspection. This was Joel Mates the owners son that did the job. Trust me, this guy would NEVER do this shoddy work to his own house. Pass on these shisters, it may save your life! read more

Homeshield sent Dan to repair our overhead kitchen light fixture. He told me it was the ballast. Later told my wife on the phone he needed to replace the whole fixture and quoted $450.00. He didn't even take the cover off the fixture before giving the diagnosis. We decided to replace the ballast ourselves for a whopping $18 and about 20 minutes of labor. I would give zero stars if I could. read more

I called my home warranty for a concern with an outlet that had arced. Mates electric sent an acknowledgment of the warranty request, which was followed up by a phone call to schedule an appt, which was set up without delay. Dan was running a little late from when he called the day of service, but was well within the window we set up, so I don't consider that late. He was knowledgeable, friendly, he didn't rush the appointment, and he explained everything in a way that I could understand. It was such a great experience that I am going to have them do more electrical work for me. I highly recommend Mates Electric. read more

We ordered a bathroom fan repair thru my home warranty service. Communicating with Alex and Dan, they couldn't get their scheduling right. Promised me that they would come out no less than 6 different appointments, and then no-call, no- show, no reason given. It's not fun being stood-up. There is no follow-up or apology. (I'm from out- of-state, and waited all day and then until 9pm on the first repair attempt). This has gone on for months. Very unprofessional, what a headache. Spending way too much time on a silly little repair. I'm now having to pay the home warranty company another $125 to find a new home service repair tech guy. read more

Requested service. Was told they would arrive 8AM-Noon. Worker did not show. We texted the business and I received a text that they would reach out to electrician. I received no follow up text but a separate automated text that the worker Adam was on their way and would arrive in an hour. The day proceeded and the text had included a link of the workers location. The workers location didn't change and no one showed by the end of the day. Complained to home warranty program and we were told we would be assigned a senior electrician. Worker (Adam) did eventually reach out over text pand say he had scheduling conflict. NO. YOU NO SHOWED. THAT IS A COMMUNICATION ISSUE. Later. Received text which I responded to and I said today would work and I asked what time. No response to that text and question. Received automated text and email with 8AM-Noon window. NO SHOWED AGAIN. read more

Great Service , Found the issue Diagnosed the issue Took less than 30 minutes. Also Gave us insight/ Knowledge On outlets and wiring in homes what to look out fo. read more

The main power line was torn from our house by a large limb coming down. PGE could not even begin their work until we took care of our part of the damage. This was during the latest snow event right after Christmas. Every electrician I called was either closed or slammed beyond capacity. Dan could tell that I was desperate. Drove to my house, assessed the damage and began work the very next day even though that meant us working into an already full schedule. His work was meticulous. He could not have been more professional or kind. It was an absolute pleasure to work with him. read more

Alex was an absolute pleasure to work with. He checked the breaker panel, explained the probably causes of my issues (some flickering lights), and fixed what he could. He also gave me potential solutions to other issues that didn't involved the need to hire an electrician. He told me about potential problems I might have later on and gave me some recommendations, and he advised me about certain upgrades that I told him I wanted to do in the future. read more

Our home insurance recommended Mates. Once we connected things went well. Dan was very friendly and explained what he was doing.

I was introduced to Mates Electric through my home warranty company. Due to my issue being potentially dangerous Dan Mates (owner) worked me quickly into his very busy schedule. He was timely, professional, honest and fair. I will call Dan Mates directly for my future needs that require an electrician. read more

Alex Didn't do the job correctly the first time. He's been saying he'll gome back for weeks and keeps flaking. So unprofessional! Please go elsewhere. What a headache! read more

Alex Mates was prompt, knowledgeable, and provided excellent service work. My roommate accidentally drilled into a electrical panel wire while hanging a towel rack which cut off power to our range. Alex knew exactly how to fix it at a competitive price. Highly recommend! read more

Terrible communication. Doesn't respond to emails and has stood us up three times already for scheduled service calls.

I called Mates Electric because I needed someone to hook up a range hood to existing wiring in my rental home as soon as possible. I'd called my regular electrician, but they were booking out 5 weeks for this very small, but important (to me) job. Dan took my call and was highly personable, professional and helpful. He offered to work the job in by the next day and at a very reasonable charge. The next afternoon he arrived, completed the work efficiently, and called me (the landlord) to let me know that the job was done. Such was the quality of his service, that my tenant texted me on her own initiative to say "The electrician came and went in about 30 min. He was was fabulous. Good choice.... Very professional and friendly." I've added Mates Electric to my personal list of reliable home repair service providers and will gladly recommend the business to friends and family. read more

was impressed with Taofil. he was prompt, friendly and very knowledgeable. he assessed the issue quickly. Even though was a small job. they came quickly. Very impressed. will recommend to family and friends read more

Very unpleasant first impression: This company came highly recommended by another person in my HOA and I called to arrange an appointment/bid. The person answering the phone refused to even acknowledge that he worked for any business, then demanded my name first and hung up when I couldn't respond fast enough. I looked up the number again to verify, then tried again... Only to have the same person give me a lecture on appropriate phone etiquette (again while refusing to acknowledge that he was associated with the business) and again hung up on me before I could even apologize for any misunderstanding... which I feel should have been unnecessary in the first place. So, good luck trying to get services from these people. I guess if you are up to their idea of the "right" type of phone interaction they might give good service, but it's bound to be with a heck of a lot of unprofessional attitude. read more

Alex came out and diagnosed my problem + fixed it in record time, was super nice, and gave me some really appreciated advice about future jobs I'll be needing done at my new house. Thanks so much for the great service! read more

This is the guy I'll always call for anything electric in my home or for my kids'... He methodically troubleshot a bad receiptacle... I had already replaced.. He went through all the processes, and step by step, found the culprit wire in a small junction box (not the breaker box) in our basement. I would never have found it.. Very reasonable $$, and all around nice, and able guy. Do yourself a favor!! Ron K. in NE PDX read more

I needed an electrician to swap out an old electrical outlet for my new dryer. It wasn't a huge project, but I was having trouble finding anyone to come out and fix it. Alex, one of the sons in the family-owned business, came out the next day and fixed the problem within an hour. Super reasonable and friendly. I will definitely use this company again! Thanks for doing a great job! Now I can do some laundry! : ) read more

Alex did a fantastic job for us. He went above and beyond expectations to provide superior service. I highly recommend Mates Electric and would use them again without hesitation. read more

Did a fantastic job diagnosing and repairing my electrical issue in a timely and professional manner. I had an electrician from another company that could not diagnose the issue and wanted to remove my kitchen tile and put a hole in wall to find the problem! Dan found it was caroused wires under my deck !! Will definitely hire him again!! read more

Doesn't return phone calls or emails, never came to the location where the problem exists thus never fixed the problem, yet claimed the repair was made to home warranty company and took full payment from the company. Don't waste your time with this company! read more

Dan Mates is very professional and personable! He was able to come diagnose and fix my electrical problem on fairly short notice. Easy to tell he's very dedicated to his work, he even taught me a few things as he worked on the problem. Really fun to just chat with after the work was done as well! read more

Had a wiring issue with a new stove. Dan diagnosed the problem and quickly adapted the wiring so that the new stove would work. A very friendly guy! read more