Accommodating, Clean environment,…read moreExcellent, competent and friendly staff, Up to date practices in dentistry, Love this dental office ! Need I say more?!

Been here once on a recommendation from a colleague and had a positive experience. I called for an…read moreurgent appointment because of a sharp shooting pain every time I ate. They took me right away as a new patient, and even sat on the phone with me while driving to help me find the place. My previous dentist had told me I probably had a cracked tooth. This dentist had a different explanation (which I questioned thoroughly after the last dentist). But sure enough, I followed his advice and within days my tooth pain subsided. I will definitely be back for maintenance and any other atypical dental needs. Will update!

My kids have been seeing Dr. Frisicano for a couple of years. One of my kids has pretty severe…read moreanxiety and some sensory issues, and the dentist and staff are so patient with him and very kind. They are thorough and explain everything as they go. I also appreciate that parents are welcome into the treatment room with the kids at this practice. My other child LOVES going to the dentist here. I'm so happy I found this practice.

Pittsford Family Dental & Periodontist 3592 Monroe Ave…read morePittsford, NY 14534 (585) 248-5250 pittsfordfamilydental.com I've been coming to this family practice for over seven years. At my most recent dental cleaning appointment, I was disappointed to learn that Lottie, the dental hygienist I've been seeing for quite some time, was no longer with the practice. Lottie was always welcoming and consistently made a point to check in on how I was doing while performing her work. She was thorough, gentle, and thoughtful--someone who made you feel seen, valued, and genuinely cared for. Her presence always added a sense of ease to the appointment. Unfortunately, my experience with the new hygienist was quite different. Although she was technically thorough, she was not very welcoming or personable. I sensed it immediately--from the first moment she looked at me as I turned the corner. It was clear this would be a very different kind of experience. Dental cleanings can be uncomfortable to begin with, and when the person working inches from your face seems disconnected or indifferent, it only magnifies the discomfort. I didn't feel like a patient--I felt like a task. An object. Just a mouth being cleaned. It was a deeply unsettling feeling. Thankfully, when the dentist came in, she was as warm and professional as always. Her kindness offered a moment of relief, and for a second, I thought she may have sensed something was off. My own demeanor had shifted--I couldn't wait to leave. Despite the positive interaction with the dentist, it wasn't enough to offset the earlier experience. When it came time to schedule my next appointment, I requested a different hygienist. I won't put myself in that situation again. Recommendation: I sincerely hope the practice sees this review as an opportunity for reflection and provides constructive feedback to the hygienist involved. Interpersonal connection and emotional intelligence are just as important in patient care as clinical skills. Lastly, a broader piece of feedback for the practice: I'd love to see, over time, an increase in African American, Hispanic American and neurodiverse staff members, reflective of the growing diversity in the patient population. Representation matters--in both care and comfort. Kevin

While there are no fun prizes or pictures on the wall I still had a very nice visit. Dr.Nate and…read moreall of the other staff are welcoming and friendly. It is easy to call and make an appointment. The text reminders are awesome! Dentist appointments are not my favorite thing in the whole world, actually not even close, BUT I don't mind scheduling an appointment here at all. I definitely recommend this practice especially for a transitioning 23 year old like me. Adult doctors are scary, this place is not.

My wife had a cleaning session and highly recommended Dr. Nathan to me. I took an appointment for…read morecleaning, then I had 2 filings done and a crown later. The three sessions were terrific! I had the best cleaning session ever, Dr. Nate goes tooth by tooth very patiently, he did a good job on the the filling too. The crown was really top-notch work! The color matches the other teeth perfectly and it has great details (which really makes a difference for biting and brushing). I have had 8 dentists in my life and I can tell that Dr. Nate is outstanding. He does a great job and he answers all my questions with great information, which I really appreciate. All the clinic crew are very friendly and professional. The reminder-text is nice to have too. I recommended Dr. Nate to a friend for his young child, which went very well. Edit: After getting treatments for over 3 years, I think this dentist and his friendly crew are really terrific. Professional people, and Dr. Nate takes the time to give clear answers for for all the questions.

Professional, friendly, caring practice. Answered all my questions, even those I didn't know I…read moreneeded to ask about my hearing and hearing aids. Extremely helpful explaining options. Very thorough follow-up and adjustments. Could not more highly recommend!

Pittsford Hearing and Balance is staffed by a male and female doctor of audiology. Dr. King is…read moreprobably the most obnoxious care professional I have ever met. A hearing aid repair that was billed to the practice was passed on to me at $150. I saw this as King was scrolling through the information on the computer about the repair. He said he had to pay the bills....oh well. Doubling the repair price to the customer is kind of steep for elderly patients. He has a very condescending way about him. I only went there because it was convenient. I found another provider in Rochester who coincidentally used to be at that practice, but is quite different regarding how they treat patients. Also, if you go to this practice, you will be inundated with phone calls for setting up hearing tests and hearing aid cleanings. You may think, oh great, I will have my hearing aid cleaned, and you might think it is free, but they bill the insurance company for most types of visits. So I guess this means that my $5000 hearing aids are only worth $2500, not even. My mother, who is 90, lost her hearing aid. I purchased an over the counter hearing aid that serves my mom very well. In fact, I bought two, for a total of $100 online. I tried them; they were terrific. Elizabeth Warren is the co-sponsor of a bill to amend the Federal Food, Drug, and Cosmetic Act to require the Food and Drug Administration (FDA) to categorize certain hearing aids as over-the-counter hearing aids and issue regulations regarding those hearing aids. The regulations for over-the-counter hearing aids must: (1) provide reasonable assurances of safety and efficacy; (2) establish output limits and labeling requirements; and (3) describe requirements for the sale of hearing aids in-person, by mail, or online, without a prescription. This is an important bill that I hope will be passed. Don't pay $5000 for a pair of hearing aids unless you have to!

Got referred to the this office by my dentist for a some dental work. I like the office, doctor…read morePrichard and the staff. They were very helpful and down to earth. Maybe some people don't like that they "keep it real" but they are also polite and up front about things. I get a good caring vibe from the office staff. I'm no medical professionals so I won't say I recommend them. But I can say that they treat me well even when I show up late. I actually didn't mind that they poked fun at me for being late. I deserved it haha. So if they aren't for you that's alright. People change doctors all the time. But they are good people and worth the shot.

Have had multiple kids evaluated and operated on by Dr. Pitcher. They all had a good experience…read more The office staff is very helpful. Would recommend to anyone for extraction services.