Just left this place and I gotta say. The owner Josh is great. Funny, honest, reliable. We just…read morestarted our road trip across the country. And it wouldn't be a road trip with out something going wrong the first day haha. Our heater core gave out and started to leak on the inside of our van. I called Grays and was told that they were closed but that the owner was going to be there all day, so if we showed up he'd do what he could for us. When we showed up he came right out took a look at the van and told us exactly what he could do for us, to get us on back on the road ASAP. Fixed the problem and we were on our way. Very honest and affordable work. Rare to these days. Especially when your just passing through a town. Anyways, thanks so much for the help. Highly recommend this spot.

Dude was amazing! My work has me traveling all year had a break down and he absolutely saved the…read moreday !

Drove from Bend to have my brakes done. Took to 2 places in Bend and were told we had plenty of…read moremiles left and sent home. The staff here are great! Jay came out and showed us what we had left, talked to us about our rotors and choices. Glad we didn't wait as were told by others! Always trust Les Schwab in Madras for quality, great customer service and caring staff! Thank you!!!

We got an unexpected screw in the tire driving through town and the Les Schwab team was so helpful…read moreand amazing to get us all fixed up and out the door super fast!! Thank you Tanner and Colby you're the best!!

This company is trying to run scams through their own legal process. I sold a truck back in 2022. I…read moretook care of the process through DMV, who noted that I did everything correctly. Today I received a Lein notice for this truck, and it's 2026. I tried to explain, but the man was very rude and highly unprofessional. Even the phone number provided on this notice was not working (I had to find the right number) and the envelope this was sent from came from a PO box in Portland. I called back, explained the DMV has the record of sell and that this money is not owed by us. He said "that's not even what this is about," after which I hung up. This is a scam. I'll see you guys in court, with my evidence.

#awesome fenders by Enders does a great job if you car needs a tow call here! If your car has been…read moresmashed by so prick with no insurance come here. If you need a awesome repair at a even more awesome price go some to someplace else no no I kid go to fenders by Enders and stop screwing around

I own 1971 VW Bus. It's my daily driver. I live local. Older V-Dubs are quite easy to work on,…read morebut have engines seen less frequently by local mechanics. I Asked Mark's Auto to install a thermostat kit and clutch. They indicated they're not afraid of Volkswagens and had experience with Porshe engines. I provided parts. They provided labor. I took a chance with Mark's Auto because they are nearby. I'm seeking mechanics I can trust. They looked the bus over and provided a quote for kit installation. Their estimate was Extremely High due to lack of experience with air-cooled VWs, and to cover their butt for unexpected obstacles. I agreed to give them an opportunity, rolling the dice, so to speak. Unfortanately, they struggled to do this timely. My bus stayed at their outdoor hoist for 12-days. That is not a reasonable in any stretch of imagination. But it is what it is. They charged me a great deal more than their original quote. So I paid double dearly to keep it local. Their high-end quote was for $1,400.00. 13 Days after they began, they presented a bill for $1,675.00 dollars. Their markup on common worn parts they order are literally - Astronomical. If I provide them more business, a more reasonable learning-curve labor charge is requisite in earning my trust. Otherwise, it's a short jaunt to Bend or Eugene, of course. So far, I suspect they did quality work (albeit expensive) on my bus. Only time and distance will tell.

Got a rock stuck between my brake and dust shield on my way to Bend. Pulled in to Marks on the…read morerecommendation from the cashier at Auto Zone. As I pulled up, heads turned - they heard the screeching as I approached. Before I could even get out of my car and ask for help, a guy came over with a tool and freed the rock in under a minute. Nicest and most helpful guy. Thank you! I love Madras. And Marks.

Would leave zero stars if I could. Driving home through Bandon, OR and someone in a company vehicle…read morerolls down his window and starts cussing and yelling at us to slow down because it was a school zone, we weren't even speeding. I wouldn't want someone that unhinged working on my vehicle. BTW if we had been speeding in a school zone the police officer right by us would have pulled us over.

prompt service, reasonable fees, explains work and needs clearly, explained why one thing i wanted…read moredone would not likely hold up after U-Haul fouled up on a hitch installation. great shop

Great service very nice guy :) he worked on it but sadly, it was something only Mercedes proprietar…read moresofware could fix so he didn't charge us. That was very nice of him.

Great people, great dealership. I just bought a 2026 Chevrolet Colorado from them. Originally I had…read moreplanned to buy it from the local Chevrolet dealer but after a bad experience there we went to Madras. The salesman was very helpful in picking out the right pickup and the actual purchase negotiation went well without a lot of stress. Another positive is this dealership is not part a chain, it's local. Would do business with them again.

Best service anyplace and fair prices and quotes ahead of time and the work they did ended up being…read morecheaper than they quoted. They are fantastic. 5 stars all the way.