Terrible durability and quality. Bought $5K worth of furniture one and a half years ago. I wish I…read morehad taken the fact that they only included a 1 year warranty at no additional cost, as a sign that the company couldn't stand behind their products. My dining room chairs are constantly wobbly, and require tightening every other week or so. My couch has begun to fall apart, and my bed has broke for a second time. The first time the bed broke, we were luckily under the pathetic 1 year warranty, but now we're SOL. Everyone can argue to buy extended warranty options, but another $500+ is hard for everyone to fork over. If I knew their products were such garbage, that can't last daily use, I would've, but instead I trusted a name brand corporation to have the customer's interests at heart. Will NEVER shop at Ashley's again and will NEVER recommend them to friends and family.

This has to be the most frustrating buying experience ever ! fist off lied to at the store about…read morewhen the furniture would be delivered , over charged $1500 on the bill for furniture protection wasn't asked I only noticed because the bill was much higher in the store than online , Jamar the salesman not very honest at all so beware ! that should have been a red flag to go somewhere else .,the furniture I purchased got delivered it was damaged I was told someone would come to the house and fix it ! Seriously fix furniture that shouldn't have been delivered damaged to begin with . The sectional was delivered and one of the chairs was a completely different color , the ottoman was damaged stained and dirty ! I ordered the furniture October 30 received damage furniture middle of November , today January 21 they deliver the replacement ! A dirty damaged and stained ottoman I'm pretty sure it's the same one the took away 2weeks ago, they said they can get someone out to clean it !SERIOUSLY Go somewhere else the customer service is awful ! I have since gone to a local furniture store Barrows the experience was night and day .

Showed them what I wanted and they were wonderful at helping me find what I needed. Friendly, great…read morecustomer service. Delivery was great too! Highly recommend!!

We bought furniture here for our bedroom, living room, and dining room. I HIGHLY recommend to…read morefuture buyers that you request a "DETAILED" itemized list of what you purchase before you leave the store. Make sure your sales receipt includes: 1. "Detailed" description of the item (to include brand name) 2. Item stock number - this is VERY important when they deliver as you can be sure you are receiving the exact item for which you paid.

Very disappointed and disheartened that the management of a renowned establishment in the area…read morewould ignore the fact that their associate made an error with my purchasing order, yet they refuse to do anything worthy of being called suitable for me as the customer. Management admits the store error, but states it's an error that I must pay for. The owner refuses to return any of my calls. I'm out of thousands of dollars, do not have what I ordered nor want, have been treated as one who is less than, dismissed, and unfairly.

very friendly, not pushy at all. we went in there because they are having a sale. we knew exactly…read morewhat we wanted. they offer a military discount and free delivery!! we were completely satisfied.

Joseph was a great help. We needed a bed base that could move the head rest up and down and raise…read morethe feet for my father a long with a mattress. They deliver the bed and they will also remove our old mattress. They have a wide variety of bases and mattresses and everything was in stock so we were able to get it quickly. Joeseph is very professional and friendly.

Love this place!!!!…read more John and Justin are professional and polite! If you need a better nights sleep, visit here!

Had an excellent experience today at mattress firm Christina was very nice and very helpful.read more

From the owner: Everyone in our store is committed to making sure you get your best sleep, every night. How do we…read moredo it? Our Sleep Experts® train more than 200 hours to put together a complete solution just for you: mattresses, bedding and all the essentials. Plus, you'll shop confidently with our Love Your Mattress Guarantee®. That means you'll get a low price on America's best brands, including Sealy®, Tempur-Pedic®, Sleepy's, Serta® and more. You'll also get your new bed delivered your way and with a 120 Night Sleep Trial® to make sure the bed you chose is the perfect one for you.